Consumer advocacy site The Consumerist has reported that a customer was shocked to find that a MacBook he had purchased from the London Apple Store for his 11-year old daughter contained a desktop full of adult material.

The following instant message conversation covers the reaction between the buyer's friend and The Consumerist's Ben Popken:

RKH: me mate just bought a "refreshed" Macbook from the Apple Store here in London, turned it on once he got home and found porn on the desktop

fakeout: how refreshing!

RKH: apple sells "refreshed" machines at a 15% discount

fakeout: It's supposed to be clean of everything I assume, including porn

fakeout: What kind of porn was it?

RKH: didn't say

fakeout: how much porn?

RKH: just said there was a "desktop full of JPGs"

fakeout: How does he feel about it?

RKH: he's pretty shocked, he bought it for his 11-year old daughtre

RKH: daughter

fakeout: Is he going to complain?

RKH: he filed a complaint with the OfCom ombudsman

RKH: and he's going to call his MP tomorrow

fakeout: MP?

RKH: member of Parliament

fakeout: Not going to talk to Apple?

RKH: OFCOM will handle that part

RKH: a government agency tends to have more power than individual consumers

fakeout: That's cool they will go to bat for him

RKH: they go to bat for anyone who complains about a company

fakeout: We should get one of those over here

RKH: Carphone Warehouse got a L5mil fine for overcharging VAT on purchases a few years ago.

fakeout: it would be great to get a photo of the desktop with the jpgs on it

RKH: he reformatted the drive and reinstalled OS X from his Tiger CD

Parenthood may not be simple, but systems CDs might make it a bit easier. It might just be worth the time to things check over before you hand a new system over to your children this holiday season...

Let us know if you've heard anything else.