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October 9, 2007
iPhone Headphone Bug
Take a peek at this thread on the Apple Discussion boards.
I experienced this bug today. When one unplugs the iPhone headphones (with the microphone on the cord), the iPhone will sometimes fail to register that the headphones were unplugged. When this occurs, the ring tones play, but no other sounds play (new mail, sent mail, new text message, etc.). Even worse is that the iPhone's ear speaker does not work so you cannot hear callers. The speakerphone and Bluetooth ear piece continue to work.
I tried restarting the iPhone, resetting it, and finally restoring it and nothing worked.
After a little Googling, I found the above thread. I followed their advice and got it to working. I plugged in my headphones and then unplugged them, but it didn't work. Then I repetitively plugged and unplugged the headphones for about five times consecutively. I finally got it to work.
Apple needs to address this bug as it is a major annoyance.
(Contributed by Eric Nix)
Posted by PowerPage Contributor at October 9, 2007 9:41 AM
Category: iPhone
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Comments
Unfortunately it isn't necessarily a software bug. The little connector switch in the jack gets jammed in the connected position, that is why you have to plug and unplug a bunch of times, and why a restore doesnt help. I've had this happen on my MBP a few times, and once it was stick in optical mode, same fix though.
Posted by: Eric M at October 9, 2007 10:10 AM
I wonder what Apple intends to do about it. I regularly take my iPhone on the subway and listen to music or watch videos, then leave the headphones at home when I don't need them anymore. If I've forgotten to do the headphone in-and-out deal, I'm screwed as far as voice calls until I get back! Unacceptable.
I don't recall this happening before 1.1.1, but, like Eric said, it makes sense that it would be a hardware problem because of the fix.
Posted by: Jeremy at October 9, 2007 3:56 PM
wow that really sounds bad, but it does sound like its because of the fix
Posted by: amyjones09 at October 9, 2007 7:03 PM
I've had the exact same bug for a Titanium PB G4, a 12" Powerbook G4, and now a MacBookPro (15" LED). It's a pain when you switch from headphones to speaker during a videoconference or when you want to share your music, it's something I've come to consider "normal" for headphone operation.
Seems like the described physical switch problem, although at least on a laptop I can change the audio out in system preferences. I wonder if it happens with non-Apple devices as well.
Posted by: DM at October 9, 2007 10:19 PM
Happens to me all the time. I constantly forget to take out the head phone while it is on. When you remove them when it is sleep is when it happens. Simple plug them back in or a soft reset will fix it.
Posted by: kmilden at October 9, 2007 11:53 PM
A soft reset didn't fix it. I powered down the phone, did a soft reset, a hard reset, and even restored it. Nothing worked until I tried what I found on that Apple Discussion Forum thread. After repeatedly plugging and unplugging the headphones, everything returned to normal.
Perhaps it is a hardware issue since a restore didn't solve the problem.
Posted by: Eric Nix at October 10, 2007 10:02 PM
I had the same problem. After plugging and unplugging the earphone, it recovered. Good that I found this article before going through all the resets I might have done...
Posted by: LL at November 5, 2007 1:50 AM
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