How-To: Repair Fuzzy Icons in Snow Leopard

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Date: Tuesday, November 24th, 2009, 07:35
Category: How-To

snowleopard

There’ll always be bugs, you can count of that.

Per CNET, a number of Snow Leopard users have been complaining of blurry and pixelated icons showing up in the Finder. A thread on the Apple Discussion Board outlines this issue, where instead of the large and crisp icons that are so prominent in OS X, the system shows grainy and low-resolution versions of them, regardless of the icon size being used.

Mac OS X icon files are actually comprised of several files in one, each which represents a different version of the icon from low resolution to high resolution. This is so the system will not always load the high-resolution versions if the icon size does not call for it.

Potential fixes for this issue include the following:
An application called BlueHarvest allows users to repair the DS_Store files that might be causing this issue. The program can be located and downloaded here.

Remove system and user caches:
Additionally, you can try using a system maintenance tool to remove all user and system caches. This can be done with a utility like OnyX, and I would recommend tackling the following system caches:
dyld’s shared cache

All “System” cleaning routines

All “User” cleaning routines

After removing the caches, restart the computer.

Additionally, removing the Finder’s preference file may also help, since icon rendering is a function of the Finder. The preference file is called “com.apple.Finder.plist” and is located in the /username/Library/Preferences/ folder. Move this to the Desktop and restart the computer (or logout and log back in) and hopefully the Finder will load the icons properly again. Keep in mind that doing this will remove a few customizations of the the Finder, including sidebar additions and recent items, but that should be easy to set up again.

If you’ve seen this issue on your end, let us know.

Some Users Cite Cracked Screens, “Dead on Arrival” Status for 27″ iMacs

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Date: Tuesday, November 24th, 2009, 06:59
Category: News

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Apple’s newest and snazziest 27″ iMac, complete with a brand new Intel Core i7 processor, has apparently been showing up dead on arrival or with cracked screens for some purchasers.

Per the Apple Discussions Board (1, 2) and Engadget, some users have claimed that the iMac chimes when the power button is pressed, but the screen displays nothing. Various users on Apple’s support forums have expressed frustration that they returned their iMac and are now waiting an estimated two weeks for a replacement machine.

There are also a handful of reports of cracks on the bottom left screen of the new iMac. Various customers stated the box containing their new system arrived in excellent condition, only to remove the packaging and discover the hardware had been damaged. It has led some to speculate that there is a flaw in the current packaging that causes the screen to crack in the bottom left corner.

“There’s no apparent damage to the styrofoam or box so it looks like that’s a weak spot in the screen and how they are being packed in the boxes,” user ‘scopro’ said. “Hopefully Apple will improve their packaging for these larger iMacs as it may take until Dec. 7 for my replacement to arrive.”

The new 2.8GHz Intel Core i7 860 processor-equipped 27″ iMacs are available as a US$200 built-to-order option, which means they are not available in Apple retail stores. Apple also offers a 2.66 GHz Core i5 750 iMac with a suggested retail price of US$1,999. Both quad-core machines began shipping earlier this month and include 8MB of L3 cache.

The newly redesigned iMac includes a large 16:9 screen with a 2560×1440 pixel resolution. It offers a capacity of 16GB of RAM and comes standard with a wireless keyboard and the new Magic Mouse.

If you’ve seen this on your end, please let us know in the comments.

Apple Sets Policy On Smoke and Warranties

Posted by:
Date: Tuesday, November 24th, 2009, 06:00
Category: News

smoking_logo-300x300

Well, you’ve got another reason to quit smoking.

On Friday, Consumerist reported that Apple set policy when the company denied several users repairs under its AppleCare Protection Plan (APP) because the machine had been exposed to smoke.

The first case involved a Mid-2007 MacBook under APP that was brought to the Jordan Creek Apple Store in West Des Moines, Iowa, for overheating. Apple voided the warranty because the computer was used in a house where there was smoking. It also refused to work on the machine due to the “health risks of second hand smoke.”

In another case, an iMac under AppleCare was refused repairs because it was deemed “contaminated” by tobacco smoke and and considered a “bio-hazard.”

Apparently nicotine is on OSHA’s list of hazardous and toxic substances and Apple will not force an employee to work on anything deemed hazardous to their health because of the obvious legal exposure that could create.

Apple has yet to release any formal disclosures regarding this new policy and it’s unknown as to whether this is forthcoming.

So, yeah, that habit that’s as addictive as heroin, you might want to quit it if you want to get your money’s worth that you put into an AppleCare plan…