Apple Updates Knowledge Base Articles for iPhoto, iMovie and Wireless Input Devices

Posted by:
Date: Wednesday, December 30th, 2009, 09:50
Category: News

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You’ve gotta love the Apple Knowledge Base, for it sometimes has the answers.

Per CNET, Apple has updated and released a few knowledgebase articles, covering issues with iPhoto and iMovie as well as offering troubleshooting tips for wireless keyboards and mice.

Without further ado, here we go:

iMovie ’09: Referenced videos from iPhoto Library not displayed in iMovie Event Library
This article outlines a problem where even though iPhoto can be set to import a movie and store it in locations other than the iPhoto library, if you do this movies that are kept in the iPhoto library will not show up for use in iMovie. This is because iMovie will reference the iPhoto library file for the movie contents, and if the movie is not directly in the library (even though iPhoto can reference it), iMovie will not be able to find it. To get around this problem, either follow the article’s advice and enable copying of imported items into the iPhoto library, or locate the movie file in the Finder and import it directly into iMovie.

Mac OS X v10.6: Character Viewer / Keyboard Viewer appears with authentication dialogs or Fast User Switching dialogs:
The keyboard and character viewers will open for use with individual applications, rather than being globally on or off. As such, if you have opened one of these viewers with an authentication dialogue box open, they will open every time the system prompts for authentication. To disable them, the next time the system prompts for authentication, choose “hide” for the respective viewer in the input menu (may look like a flag on some systems).

iPhoto, Aperture: Warning icon when ordering photo products:
This article discusses a problem with iPhoto and Aperture where if the resolution of an image is too low or if the caption text for an image is too large, then the program will display a warning symbol next to the picture or caption. There are a few minimum resolution requirements for iPhoto’s pictures, which are outlined in this article.

Troubleshooting wireless mouse and keyboard issues:
This article covers a number of problems people may have with bluetooth input devices, including the device not being recognized by the computer, specific keys or other functions of the input devices not working, or bizarre jumpy or slow input. It is specific for people who use the Apple bluetooth keyboard and Magic Mouse, but may also be useful for people running other models, be them either from Apple or from a third party.

If you’ve seen any major changes to the Knowledge Base or just found an article that helped you out of a jam, please let us know.

Apple Offers Additional Education Store Discount, Brings MacBook Prices to Below $800 in Some Cases

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Date: Wednesday, December 30th, 2009, 05:09
Category: MacBook, retail

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Sometimes there’s a decent deal to be had if you look for it.

According to MacNN, Apple has offered an educational discount on the current MacBook, dropping the price below US$899. Apple recently dropped the standard educational price by $50, on top of a previous price below the $999 retail cost via its educational store. At at least one school-specific Apple storefront however, the cost has been lowered to US$728. Shipping remains free.

The impetus for the price cuts remains unclear, though it seems likely that Apple just wants to clear out its holiday stock. Apple also sells to most of its educational customers in the run up to September, when many schools begin classes.

The company’s usual “Back to School” promotion offers money towards an iPod when buying a new Mac.

Additional Evidence of Forthcoming 8GB iPhone 3GS Discovered

Posted by:
Date: Wednesday, December 30th, 2009, 05:51
Category: iPhone, News

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Additional evidence of an 8GB iPhone 3GS unit replacing the US$99 8GB iPhone 3G has emerged.

Per Electronista, a German customer who purchased a refurbished 8GB iPhone 3G found a label on the back that said “iPhone 3GS v2.2, 8GB.” The model number, A1241, and part number, MB490DN/A, are identical to the existing iPhone 3G, but other materials on the packaging reference an 8GB iPhone 3GS.

Apple currently offers its lowest capacity 16GB iPhone 3GS model for US$199 with a two-year AT&T contract. The unit sports a fast PowerVR SGX GPU core that supports Open GL ES 2.0, which the existing $99 iPhone 3G cannot do.

Recent reports have said Apple has scheduled a special media event for Jan. 26, 2010. New products are expected to be announced at the Yerba Buena Center for the Arts in San Francisco, Calif.

During the company’s earnings report in October, Chief Operations Officer Tim Cook noted that the $99 iPhone 3G did not impact sales of the high-end iPhone 3GS. In fact, he said, that demand for the iPhone 3GS exceeded the company’s expectations. The average selling price of iPhones last quarter stood at over US$600, demonstrating gravitation towards the iPhone 3GS.