How-To: Work around Mail program errors in Mac OS X 10.6.4

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Date: Friday, June 25th, 2010, 03:50
Category: How-To, News, Software

snowleopard

Following the update to Mac OS X 10.6.4, a number of users are experiencing an error where Apple’s Mail email client will not open. Per CNET, when the application is launched, a message stating “Mail version 4.3 (1081/1078) cannot be used on Mac OS X Version 10.6.4″ is displayed and the program shuts down.

The version of Mail that is included with OS X 10.6.4 is 4.3 or build 1081, which can be found by right-clicking the Mail application, choosing “Show Package Contents”, opening the /Contents/version.plist file, and checking the version string. Apple purposefully prevents some builds of Applications from running on different versions of OS X, and this type of error will be presented if you try to do so.

One reason this may happen if the OS X update did not complete properly and the system detects the version of Mail as being the older one. The following are a few approaches you can try to fix the problem:

“Reapply the combo updater:
If this problem happens to you, the first thing to try is to reinstall the OS X 10.6.4 update using the “Combo” updater. Download the updater, boot into Safe Mode by restarting and holding the Shift key at bootup, and then run the installer. As an extra safeguard, you can run general maintenance routines beforehand to ensure permissions and caches are in order.

The OS X 10.6.4 Combo updater can be found here: http://support.apple.com/kb/DL1048

Downgrade Mail and then reapply the combo updater:
Since the Combo updater may not have a full version of Mail included, and instead may only have updated components for Mail, you can try putting a previous version of Mail on the system and then running the combo updater to update it to the latest version. Older versions of Mail can be found in the following locations:

A Time Machine backup:
On the Snow Leopard installation DVD (use Pacifist to extract it)
From another computer running OS X 10.6.3 or earlier

Copy from another system:
Lastly, if you have access to another system that has a properly functioning version of Mail, you can copy the program from that computer to your OS X 10.6.4 installation. You can use a USB flash drive or copy the program over the network and replace the one on your system, but after doing so be sure to run a permissions fix on the boot drive.

Archive and Install:
As a last resort, if the update did not work you can either restore your whole system to a previous version by using Time Machine and then upgrading again with the “Combo” updater, or you can use the OS X 10.6 installation DVD to reinstall OS X. By default the installer will run an “Archive and Install” method, which will replace your system components and Apple-supplied applications with those that are on the DVD. From here, immediately update the system again using the “Combo” updater.”

If you’ve seen this issue on your end and have any fixes or workarounds of your own, let us know.

iPhone 4 yellow tint could fade after a few days of use, source says

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Date: Friday, June 25th, 2010, 02:31
Category: iPhone, News

Following up on yesterday’s story regarding a yellow discoloration found on some of the iPhone 4 screens, this may be a temporary problem at best. Per the AppleInsider forums, a user posted yesterday that Apple’s component manufacturers are involved in pitching the Z-6011 bonding agent to Apple that is found in the iPhone 4. The material is used to bond the layers of glass in the device during the assembly of the hardware.

“Apple is using a bonding agent called Organofunctional Silane Z-6011 to bond the layers of glass,” austingaijin wrote. “Apparently, Apple (or more likely Foxconn) is shipping these products so quickly that the evaporation process is not complete. However, after one or two days of use, especially with the screen on, will complete the evaporation process and the yellow ‘blotches’ will disappear.”

Users began to report on Wednesday that the Retina Display on their new iPhone 4 has a discoloration in the bottom corners of its screen. On those affected units, the screen’s corner has a warm yellowish tint to it.

An issue that could go away after a few days…not the worst thing ever.

If you’ve seen this on your end, please let us know and stay tuned for additional details as they become available.

Apple responds to iPhone 4 wireless signal complaints, offers advice to avoid issue

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Date: Friday, June 25th, 2010, 02:26
Category: iPhone, News

Following a slew of well-publicized launch day complaints regarding the loss of signal strength when held a certain way, Apple has released official advice for iPhone 4 owners to overcome the problem of the device losing signal when held by the lower left corner.

Per the BBC, Apple CEO Steve Jobs responded to a query about the problem from one owner by saying: “Just avoid holding it in that way.”

The official advice is to “avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band”.

Alternatively, said Apple, customers could buy a case to shield the antenna.

In a statement, Apple said: “Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas.”

Steve Jobs issued his response in a message responding to an e-mail from the Ars Technica news site. Mr Jobs wrote that “All phones have sensitive areas”.

The problem is thought to be particularly acute for left-handed owners who naturally touch the phone in the sensitive area.

The casing of Apple’s latest phone is made of stainless steel, which also serves as its antenna.
Apple sells a rubber “bumper” that shields the sensitive area.

Richard Warner, one of the first to buy an iPhone 4, contacted BBC News, saying that he thought the phone was “useless in its current state”.

“Apple have created a phone that has an antenna on the bottom left-hand side of the phone.”

“This means that when you hold it in your left hand, the signal bars slowly fade until there is no signal,” he wrote.

A number of videos have been posted on video sharing site YouTube complaining about the reception issue.

One video had an American user running a speed test, with hands on and hands free.
In it, the user ‘awington’ says that, while holding the phone “it won’t even run the test when I am holding the phone… once I let go, it makes a connection and runs the test.
“Hold it a second time, and the upload test will not start.”

The issue might stem from the way the integrated antenna is constructed. One section provides mobile reception, while another is for wi-fi.

Some users have speculated that touching the bottom of the phone bridges this gap, affecting signal strength.

Stay tuned for additional details as they become available and if you’ve seen the issue on your end, please let us know.