2011 MacBook Pro notebooks booting to gray screen, freezing, workarounds suggested

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Date: Monday, April 11th, 2011, 04:25
Category: MacBook Pro, News

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As nifty and drool-worthy as the 2011 MacBook Pro notebooks may be, there still may be issues to sort out.

Per MacFixIt, a number of owners have noted an issue wherein the machine will start up to the gray Apple logo screen without a progress indicator and freeze. Apple has also noted the issue, releasing a knowledge base article to help with the situation.

Apple Support Discussions forum user CoryCripita writes:
“So for the second time my Macbook Pro is stuck on the ****** gray screen and won’t boot. The first time this happened 2 days ago I HAD TO resort to Archive and install. The only thing that I can even think caused this was again the fact that I updated via Software Update then rebooted.”
One suggestion offered on the forum was to reset the PRAM. To do so, turn off your machine. While holding Command + Option + P + R, turn your Mac back on. Wait for the boot chime to ring three times and your machine will start normally.

Apple has released a knowledgebase article to address some causes of this problem. According to the article, the Mac booting to the gray logo screen “may happen if the computer starts up from the hard drive or from an external drive using the wrong version or build of the operating system.”

If this happens, reinstall the proper build of Mac OS X from your install DVDs that came with your Mac. Later versions of Mac OS X will also work, but the article notes that using a version of OS X that was released before the computer will likely cause this issue.

You can check and see which version of Mac OS X your machine is attempting to start from by booting your Mac in Verbose Mode. When starting up, hold Command + V. If a DOS-like white text on black screen pops up, you’ve done it correctly.

“If the computer has the wrong build of the OS installed, the startup process will stop. The following line of text will appear on the display: “Loading SystemLibraryCachescom.apple.kext.cachesstartupExtensions.mkext.”"
Hold the power button to shut down and quit Verbose Mode. When you next power on your Mac it will start normally.

If you’ve seen this issue on your end, let us know how it went.

German iPad 2 orders sped up, could show positive improvements for other markets

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Date: Monday, April 11th, 2011, 03:09
Category: iPad, News

A number of early German iPad 2 buyers are reporting that shipping times for their orders, placed on the first day of European availability (March 25th) but immediately slapped with a 2-3 week delay, are now shipping and expected to arrive faster than the company had previously estimated.

Per i4u, the actual duration of shipping has been reduced from 11 days to five.
Customers who ordered online from the first hours of European availability are seeing orders filled in exactly two weeks, but were quoted as having to wait another week or two beyond that for the order to actually arrive.

The reduction in the filling of online orders as well as shipping delay would suggest that Apple’s European distributors have refreshed their stock, though it’s currently unknown how this will portend for other markets.

Stay tuned for additional details as they become available and if your iPad 2′s ship time has been dramatically reduced, please let us know.

2011 MacBook Pro-Specific Boot Camp 3.2 update appears to lead to brightness issues

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Date: Monday, April 11th, 2011, 03:44
Category: MacBook Pro, News, Software

Here’s the thing with updates: they’re great and generally resolve problems and turn a disaster around.

Then there’s the other 10% for whom they make the sky fill with brimstone, the seas boil over and cause your cat to start waltzing across the living room floor with your terrier.

Per AppleInsider, Apple’s small Boot Camp update for the new 2011 Thunderbolt-equipped MacBook Pro models appears to be causing problems with adjusting screen brightness for some users.

While Apple said the update addresses issues that existed with system shutdowns and resolves problems with Japanese and korean keyboard, users on the official Apple Discussions page have reported that new issues were created with the update. Specifically, numerous Boot Camp users have reported since Thursday that the 3.2 update mistakenly disables the ability to control screen brightness in Windows.

“Clicking the brightness buttons (fn + F1) causes the little brightness icon to come up and move up or down, but the actual screen brightness won’t change and stays at 100%,” user pwhe23 wrote. “I don’t remember this happening before I upgraded.”

A number of other users chimed in on the thread, reporting similar results, even with a fresh install of Windows 7. User ckahn said they managed to address the problem by installing the 32-bit version of Windows 7, rather than the 64-bit operating system.

And user Polytonic found a “temporary workaround” by setting the brightness in Mac OS X, then rebooting to Windows. The Mac will apparently remember the brightness setting applied in Mac OS X and it will carry over to Windows upon the system reboot.

If you’ve seen this issue on your end, please let us know.