Apple unveils AppleCare+, adds limited coverage for user-caused damage

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Date: Wednesday, October 5th, 2011, 08:36
Category: iPhone, News

Always have a backup plan.

Per AppleInsider, Apple on Tuesday introduced AppleCare+ for iPhone, a new extended warranty service that combines traditional tech support, software support, and hardware support with the addition of the company’s first accidental damage plan.

Like the traditional $US69 version of AppleCare for iPhone that it replaces, the new US$99 AppleCare+ for iPhone extends an iPhone’s repair coverage and technical support to two years from the original purchase date but also adds coverage for up to two incidents of accidental damage due to an owner’s poor handling of the device.

Each accidental damage incident is subject to a US$49 service fee and is available only for the iPhone and its original included accessories. In turn, Apple promises that the replacement equipment it provides to customers taking advantage of the “may be new or equivalent to new in both performance and reliability” (meaning either a new iPhone or a certified refurbished one).

AppleCare+ also bundles standard AppleCare features, such as software troubleshooting and telephone-based technical support, while also offering customers with repair needs the option for mail-in or carry-in repairs, and an express replacement service.

iPhones that exhibit defects in materials, workmanship or see their battery charge fall by 50 percent or more from original specification, remain eligible for a replacement from Apple at no cost under the new plan. Apple also notes that customers must purchased AppleCare+ together with their new iPhone, with the safest bet being to have both items appear on the same receipt (fine print).

For Apple, the new service marks the first time that company has offered accidental coverage for drops, spills, and other incidents caused by the owner. Previously, iPhone customers seeking full coverage of their device were left to seek out pricey third-party alternatives that sell for the same price or more.

Replacement costs for an out-of-contract iPhone can cost hundreds to replace new or US$200 previously though Apple’s Out-of-Warranty Service.

Stay tuned for additional details as they become available.

Apple releases iOS 5 golden master, updated Mac OS X 10.7.2 build to developer community

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Date: Wednesday, October 5th, 2011, 04:55
Category: iPad, iPhone, iPod Touch, News, Software

Amidst yesterday’s hubbub about the iPhone 4S, Apple on Tuesday issued the golden master build of iOS 5 to members of its development community, along with a new build of Mac OS X 10.7.2.

Per AppleInsider, sources close to the story said the golden master build of iOS 5 is known as “Build 9A334″. It is said to be labeled as a GM, or golden master, seed, which means that it is likely to be identical to the final version of the software Apple will release to the public.

Those people said there are a handful of fixes contained in the golden master build. For example, the GM build of iOS 5 reportedly fixes an issue that existed when deleting a song or video from the Music and Videos applications on an iOS device, causing it to crash.

Developers are also notified that starting with iOS 5, AirPlay is enabled by default for video content available on applications and websites. Those with access to the golden master have also been advised that the WebKit framework in the latest build more closely matches the engine used in Apple’s Safari 5.1 desktop Web browser.

iOS 5 will be released to the public next Wednesday, Oct. 12. It will be compatible with the iPhone 4, iPhone 3GS, iPad 2, first-generation iPad, fourth-generation iPod touch, and third-generation iPod touch.

On Wednesday Apple released a new build of Mac OS X 10.7.2, known as “Build 11C73″. It is said to not contain any known issues. The forthcoming update to Lion will add support for iCloud.

Stay tuned for additional details as they become available.

Apple posts “Let’s Talk iPhone” media event playback on web site

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Date: Wednesday, October 5th, 2011, 04:49
Category: iPhone, News

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In case you missed it, Apple’s “Let’s Talk iPhone” media event was held yesterday and the release of the iPhone 4S seemed to impress on some levels.

For those of you looking to relive the magic or take a look at something you might have missed during the keynote, Apple has posted the playback of the event here for all to see.

If you have any feedback regarding the iPhone 4S, please let us know what you think in the comments.

Only nine days until it’s released. This is never a bad thing.