Apple issues statement regarding customer privacy/transparency in wake of “Prism” scandal

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Date: Monday, June 17th, 2013, 06:33
Category: News

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In the wake of the recent “Prism” privacy scandal, wherein technology companies were accused of indiscriminately sharing customer data with government agencies, Apple has recently offered the following response:

“Two weeks ago, when technology companies were accused of indiscriminately sharing customer data with government agencies, Apple issued a clear response: We first heard of the government’s “Prism” program when news organizations asked us about it on June 6. We do not provide any government agency with direct access to our servers, and any government agency requesting customer content must get a court order.

Like several other companies, we have asked the U.S. government for permission to report how many requests we receive related to national security and how we handle them. We have been authorized to share some of that data, and we are providing it here in the interest of transparency.

From December 1, 2012 to May 31, 2013, Apple received between 4,000 and 5,000 requests from U.S. law enforcement for customer data. Between 9,000 and 10,000 accounts or devices were specified in those requests, which came from federal, state and local authorities and included both criminal investigations and national security matters. The most common form of request comes from police investigating robberies and other crimes, searching for missing children, trying to locate a patient with Alzheimer’s disease, or hoping to prevent a suicide.

Regardless of the circumstances, our Legal team conducts an evaluation of each request and, only if appropriate, we retrieve and deliver the narrowest possible set of information to the authorities. In fact, from time to time when we see inconsistencies or inaccuracies in a request, we will refuse to fulfill it.

Apple has always placed a priority on protecting our customers’ personal data, and we don’t collect or maintain a mountain of personal details about our customers in the first place. There are certain categories of information which we do not provide to law enforcement or any other group because we choose not to retain it.

For example, conversations which take place over iMessage and FaceTime are protected by end-to-end encryption so no one but the sender and receiver can see or read them. Apple cannot decrypt that data. Similarly, we do not store data related to customers’ location, Map searches or Siri requests in any identifiable form.

We will continue to work hard to strike the right balance between fulfilling our legal responsibilities and protecting our customers’ privacy as they expect and deserve.”

Stay tuned for additional information as it becomes available.

Rogers Wireless, Telus, to offer iPad, iPad mini sales, Wind to offer nano-SIMs for iPhone 5 handset

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Date: Monday, June 17th, 2013, 06:05
Category: iPad, iPad mini, iPhone, News, retail

There shall be additional iPad offerings in the great white north.

Per Engadget, Canadian wireless carriers Rogers and Telus will start selling cellular LTE versions of Apple’s iPad and iPad mini in the near future, while Wind Mobile has already started sales of nano-SIM cards to bring unlocked models of the iPhone 5 to its network.

Both Rogers and Telus made the announcement on Friday in posts to their respective websites, saying that customers will be able to buy the iPad and iPad mini from carrier stores in the “coming weeks.”

The rival companies both have webpages dedicated to the iPad, with information and images mirroring Apple’s own site. Particular plan specifics were not released, but each carrier said it would continue offering no-contract data plans.

As for Wind Mobile, the wireless provider is now selling iPhone 5-compatible nano-SIM cards for US$25, allowing owners of unlocked devices to switch over to the company’s network. Wind is not an official Apple wireless partner, making the move similar to what T-Mobile did in the U.S. when the iPhone 5 first launched in 2012.

The smaller carrier’s network tops out at HSPA+ and does not support LTE, meaning iPhone 5 users will have to decide whether the carrier’s lower priced plans are worth the trade.

If you’re up around Canada and have any feedback to offer on this, please let us know in the comments.