Date: Friday, November 13th, 2009, 05:06
Category: News, Software
A number of users have received error code 414 when attempting to download multiple iPhone applications, the end result being failed attempts altogether. Per CNET, the error seems to particularly affect users with more than a few downloads to complete. Most users in this Apple Discussions Forum thread report needing to update upwards of 20 Apps.
Many are calling this a bug in the iTunes Store system related to the “mature content” warnings Apple uses on Apps with a 17+ rating. Over on the Apple Discussions Board, user “ecasadei” described the situation as follows:
“I’m getting the same error. I have 97 app updates available, and when I try to “Download All Free Updates” at once, a window pops up stating “IMPORTANT: This product contains material that may be objectionable to children under 17. By proceeding, you are confirming that you are 17 or older.” and then I get an error message stating that iTunes could not complete my request because an unknown error (414) occurred. I have no idea which of these apps has been given a 17+ rating — at first glance they all seem pretty tame — otherwise, I’d update those manually and then try to download the rest all at once again. As it stands, I’m forced to update them all one by one. I’ve also seen the following error appear when I try to get an update on some individual apps:
There’s clearly some sort of bug in the age verification process during app updates and this is getting a bit odd.
The general consensus here seems to be to download your 17+ rated Apps one at a time and save all your others for a mass download. It would also be helpful to download your updates for applications before too many build up in your queue. You can update many of your applications directly from your iPhone and download updates on your computer even if your iPhone is not plugged in. While it does not appear that the recent update to Snow Leopard directly addressed this issue, watch for the next iTunes update to tackle the problem.
If you’ve seen this issue on your end or located a fix or workaround, please let us know.
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