Apple 27″ Cinema Display units demonstrating audio, slow volume control response problems

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Date: Wednesday, December 1st, 2010, 13:19
Category: Hardware, News

As nifty as Apple’s 27″ Cinema Display, there may be some kinks to work out.

Per MacNN, the device is suffering from serious audio problems, some owners say. Complaints reportedly surfaced back in October on the Apple boards, but have persisted without any solution from Apple. In worst-case scenarios Cinema Displays have been losing built-in audio entirely, although the glitch can be temporarily solved by unplugging and reconnecting the monitor, or in some instances changing audio settings.

Another problem involves slow response times for keyboard-based volume controls. Affected displays can potentially take as long as 6 or 7 seconds to respond to keyboard presses, making onboard sound impractical.

The issues are notably affecting both Mac and Windows systems, suggesting that any permanent solution will require a firmware or hardware fix. The root cause may in fact involve USB connections, as Macs using Mini DisplayPort for audio have been going unaffected. Apple support staff are said to be aware of the problem, but unable to tell if or when a fix is coming. Some customers have managed to secure replacement monitors only to encounter the same trouble.

If you’ve seen these issues on your end or discovered your own fix or workaround, please let us know.

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