Apple comments on App Store fraud, offers consumer protection advice for accounts

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Date: Tuesday, July 6th, 2010, 08:03
Category: News

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Following recent reports of developer and account fraud on its App Store, Apple on Tuesday publicly responded, revealing it banned the developer in question from its App Store, and also suggested that customers review their iTunes account for unauthorized transactions.

Per Engadget, reports surfaced over the long weekend that some iTunes account holders were involved in an increasing number of fraud cases, some of which appeared to be orchestrated by developers who allegedly used the accounts to boost their sales ratings. In addition, some others were affected by a widespread hack of user accounts.

A wave of suspicious purchases appeared to boost a single developer named Thuat Nguyen, who took over 40 spots in the top 50 applications on the App Store’s books category. Nguyen was the creator of a number of Japanese manga titles, and listed under the name “mycompany” with the website “Home.com.”

On Tuesday, Apple stated that Nguyen and his applications were removed from the App Store for violating the developer Program License Agreement. The official statement said that Nguyen was involved in “fraudulent purchase patterns.”

“Developers do not receive any iTunes confidential customer data when an app is downloaded,” the company said. “If your credit card or iTunes password is stolen and used on iTunes we recommend that you contact your financial institution and inquire about canceling the card and issuing a chargeback for any unauthorized transactions. We also recommend that you change your iTunes account password immediately. For more information on best practices for password security visit www.apple.com/support/itunes.”

Stay tuned for additional details as they become available and, um, smooth going, Nguyen.

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