Apple extending iMac repair program to help cover repair costs for some 27-inch iMac hinges

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Date: Wednesday, November 30th, 2016, 05:35
Category: Hardware, iMac, News

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If your 27-inch iMac hinge has been wonky, Apple is stepping in to cover it in some cases.

A new report has stated that ome 27-inch iMacs shipped between Dec. 2012 and July 2014 may stop adjusting properly and simply tilt forward,. People who paid to get their hinge fixed may have ended up spending $100 or more.

The affected hinges have apparently made cracking or popping sounds upon breaking. That would support a theory that plastic washers in spring mechanisms are suddenly giving way, unable to cope with the weight of the attached computer.


A repair program that covers the 2012 and 2013 model iMacs has been extended from three to five years from the original date of purchase. Users with a faulty iMac should be able to get their hinge replaced at no cost, even if they’re outside of their warranty period.

Apple has yet to make these details public, but Apple Store retail locations and authorized service providers have allegedly been informed. Users should contact Apple itself if they need a refund, or any authorized location if they want a repair.

If you’ve seen this issue on your end, please let us know in the comments.

Via AppleInsider and MacRumors

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