Apple extends repair program to MacBook Pro notebooks that may be experiencing AMD GPU glitches

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Date: Friday, February 20th, 2015, 04:37
Category: Hardware, MacBook Pro, News

2011macbookproglitch

If your rather expensive MacBook Pro notebook is exhibiting video issues, Apple just began a new program which might be able to help you.

A new repair initiative, officially titled “MacBook Pro Repair Extension Program for Video Issues,” applies to MacBook Pro computers sold between February 2011 and December 2013 that exhibit distorted video, no video, or unexpected system restarts, Apple said.

The issues have been associated with malfunctioning discrete AMD GPUs installed within the MacBook Pro notebooks.


Sources familiar with Apple’s internal repair network stated back in August that the company had no immediate plans to initiate a replacement program for MacBook Pros suffering from systematic crashes and graphics failures. It appears, however, that the company has since changed course.

Last October, Apple was slapped with a class-action lawsuit filed on behalf of owners of the 2011 series MacBook Pro lineup. The complaint cited numerous counts of video and system issues possibly linked to failed graphics cards.

Affected models:
MacBook Pro (15-inch Early 2011)

MacBook Pro (15-inch, Late 2011)

MacBook Pro (Retina, 15-inch, Mid 2012)

MacBook Pro (17-inch Early 2011)

MacBook Pro (17-inch Late 2011)

MacBook Pro (Retina, 15 inch, Early 2013)

MacBook Pro owners can use Apple’s “Check Your Coverage” tool to find out if their model is eligible for repair and either carry in or mail the device to Apple or an Apple Authorized Service Provider.

Apple notes repairs starts today in the U.S. and Canada, while international support will become available on Feb. 27.

Stay tuned for additional details as they become available.

Via AppleInsider

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One Response to “Apple extends repair program to MacBook Pro notebooks that may be experiencing AMD GPU glitches”

  1. RT @PowerPage: Apple extends repair program to MacBook Pro notebooks that may be experiencing AMD GPU glitches http://t.co/pjN0v1Cllz