Apple modeling Apple Watch try-on/appointment experience after updated Genius Bar changes

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Date: Thursday, April 2nd, 2015, 08:24
Category: News, retail, Wearables


The scheduling and appointment-based changes that seem to be effective for the Genius Bar will apparently be used for Apple Watch try-ons and appointments.

Recently, sources have indicated that Apple will be focusing on appointments to try on and view the Apple Watch upon its release later this month. These changes, which are similar to those that have been implemented at the Genius Bar (wherein the Genius Bar will handle walk-in appointments by taking a customer’s cell phone number, encouraging them to walk around and then texting updates as to their waiting times), will also be used for Apple Watch customers.

Interestingly, Apple Watch customers will be booked for not one but two appointments. The first appointment will be to try the unit on while the second unit will be a sales appointment used to purchase the Apple Watch.

Appointments will be able to be booked via the iOS Store app and sources have indicated that employees are undergoing training as to how to provide the full “jewelry counter experience”, which Apple demonstrated at the Apple Watch’s media launch earlier this year.

Stay tuned for additional details as they become available.

Via The Mac Observer

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