AppleCare+ policies to change, will allow for hardware repairs in any country where AppleCare+ is offered
Date: Wednesday, September 25th, 2013, 07:48
Category: Apple TV, AppleCare, iPad, iPhone, iPod, News
If you travel with an AppleCare-covered device, you might like this.
Per AppleInsider and TechCrunch, it was revealed on Tuesday that Apple has changed the terms and conditions tied to AppleCare+ and will be lifting geographic limitations on support, meaning travelers can get their device serviced outside of their home country.
As noted, the recent policy change allows owners to take in products for repair in any country where AppleCare+ is offered, lifting previous restrictions that limited service to the country in which the plan was purchased. Devices include the iPhone, iPad, iPod, Apple TV, Apple displays and Mac models.
It should be noted that replacements and repairs may not be offered in all countries. The publication offers the CDMA version of the iPhone 5 as an example, pointing out the handset can’t be serviced or replaced in countries where it is not sold, like Brazil.
The changes are likely part of Apple’s continued effort to overhaul its post-sales service. When the iPhone 5s and 5c were unveiled on Sept. 10, it was announced that the AppleCare+ for iPhone per-incident deductible would be raised to US$79, up from US$49 previously.
Currently, AppleCare+ for iPhone, iPad and iPod is offered in Austria, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Japan, Netherlands, Singapore, Spain, Switzerland, the UK and the US.
Stay tuned for additional details as they become available.