AT&T Formally Admits to Poor Coverage in New York City

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Date: Friday, January 29th, 2010, 10:27
Category: iPhone, News

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If you live in New York and have an iPhone, you probably saw this coming.

Wireless carrier AT&T has formally admitted that its New York City iPhone service is below par per a presentation slide published on Tom’s Guide noting that the company’s 3G Voice Composite Quality in the New York metro area—particularly in Manhattan—is below its performance objective.

Recently, the company explained that 3G service has suffered in New York due to “better than average iPhone penetration,” meaning “AT&T has been too successful in selling the iPhone, to the point where the network has been severely strained.” The company even briefly stopped selling iPhones online in New York City because the area didn’t “have enough towers to handle the phone.”

The slide does contain some good news for AT&T subscribers. Apparently, AT&T has had “three consecutive months of improvement” and it is doing “change-outs” of Radio Network Controllers among other upgrades.

If you live in New York and have noticed a difference, let us know.

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