Canadian iPhone Subscribers Cite Rogers Wireless Overcharges

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Date: Tuesday, March 24th, 2009, 08:44
Category: iPhone

3giphone.jpg
A number of Canadian iPhone subscribers have cited being overcharged for their data usage according to an article on MacNN, Per the notes received the Rogers Wireless initial data plan for the iPhone 3G, which retails for CAN$30 per month, may have been revoked. In one case, a bill for “hundreds of dollars” was received, a result of the original data plan having mysteriously disappeared from his account.
The problem is allegedly widespread amongst Rogers iPhone customers, and believed to be connected to alterations of a person’s account, such as a change in address or phone number. Given that the promotional code for the CAN$30/6GB plan no longer exists, discounts may simply be evaporating as accounts are recreated. Users who signed up for the CAN$30 price were originally promised that it would persist throughout their three-year contract.
Calls to Rogers’ support staff has apparently been unable to fix this problem and representatives may have chose to push iPhone account holders to more expensive plans while compensating with account credit. The 6GB plan itself only came into existence after a large Internet petition highlighted the impracticality of proposed tiers.
If you’re north of the border and have seen this issue on your end, please let us know in the comments or forums.


3giphone.jpg
A number of Canadian iPhone subscribers have cited being overcharged for their data usage according to an article on MacNN, Per the notes received the Rogers Wireless initial data plan for the iPhone 3G, which retails for CAN$30 per month, may have been revoked. In one case, a bill for “hundreds of dollars” was received, a result of the original data plan having mysteriously disappeared from his account.
The problem is allegedly widespread amongst Rogers iPhone customers, and believed to be connected to alterations of a person’s account, such as a change in address or phone number. Given that the promotional code for the CAN$30/6GB plan no longer exists, discounts may simply be evaporating as accounts are recreated. Users who signed up for the CAN$30 price were originally promised that it would persist throughout their three-year contract.
Calls to Rogers’ support staff has apparently been unable to fix this problem and representatives may have chose to push iPhone account holders to more expensive plans while compensating with account credit. The 6GB plan itself only came into existence after a large Internet petition highlighted the impracticality of proposed tiers.
If you’re north of the border and have seen this issue on your end, please let us know in the comments or forums.

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