iOS 11.3 beta 2 released, sports battery monitoring/management features

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Date: Wednesday, February 7th, 2018, 03:55
Category: battery, Developer, iOS, iPhone, News, Software

iOS 11.3 has entered its second developer beta and it appears that the new version of the operating system will add battery health information and management feature to iOS 11.3 in response to customer complaints about the way the company fixed an issue where iPhones with degrading batteries were experiencing unexpected device crashes. The crashes were caused by the processor trying to draw more power than the battery could provide, so Apple spread those intensive tasks over multiple processor cycles. The end result was slower iPhones, which many people interpreted as Apple intentionally hobbling performance to force new phone purchases.

To see the new battery information in iOS 11.3 go to Settings > Battery > Battery Health. This is where you’ll see your iPhone battery’s maximum capacity (100% when your battery is new). As your battery ages and loses the ability to hold the same charge it did when new you’ll see the percentage drop. That’s showing how much your current full charge capacity is in relation to when the battery was new.

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Apple may be considering full rebates for full-priced iPhone battery repairs following speed throttling controversy

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Date: Wednesday, February 7th, 2018, 03:44
Category: AppleCare, battery, Hardware, iOS, iPhone, News

Apple may be looking to offer rebates to customers who purchased a full-cost replacement iPhone battery only to get around throttled performance.

One of the questions submitted in January by Senator John Thune, chairman of the U.S. Senate Commerce Committee, was whether Apple was exploring the possibility of rebates. Apple’s response was released on Tuesday.

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Apple seems to be testing iPhone battery support program via Canadian Apple Support app

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Date: Friday, February 2nd, 2018, 03:04
Category: battery, Hardware, iOS, iPhone, News, Software

If you’re north of the border, this is relevant to you.

Apple seems to be launching a trial of its iPhone battery replacement program in Canada. The company has geared support its app to take names for particular iPhone models and says the app will alert users when the battery is available locally.

The program appears to be handled specifically though the Apple Support app. Users wanting to replace their battery select Get Support, select the phone in question, choose battery, power, charging as a service desired, then they are presented the option to Reserve a Battery.

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Rumor: Apple to continue selling current-gen iPhone throughout 2018

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Date: Monday, January 29th, 2018, 03:07
Category: battery, Hardware, iPhone, retail, Rumor, Samsung

The rumor mill has changed and Apple may in fact stick with its usual strategy of selling the current model iPhone X as opposed to replacing it with a second-gen model later this year.

According to unnamed industry sources, Korean publication The Investor reported on Friday that Apple will be launching two new OLED iPhone models later this year, including a larger 6.46-inch model.

The report also claims that the two new models will be “adding to the current iPhone X.”

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Tim Cook comments on iPhone battery situation, says users will have additional control of power management features in future versions of iOS

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Date: Thursday, January 18th, 2018, 03:27
Category: battery, Hardware, iOS, iPhone, News

During a visit to the Apple data center in Reno Nevada on Wednesday, Apple CEO Tim Cook did a quick interview with Rebecca Jarvis of ABC News, wherein he touched on the ongoing controversy over power management features in older iPhones.

According to Cook, when the power management features were first introduced in iOS 10.2.1, Apple did explain what was going on, but following the controversy, he believes Apple should have been clearer.

Cook offered the following comments:

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Some Apple Store locations running low on iPhone 6 Plus replacement batteries, some swaps delayed until March

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Date: Friday, January 12th, 2018, 03:20
Category: battery, Hardware, iPhone, News, retail

You might have to wait a while before you can snag a $29 replacement battery for your iPhone 6 Plus.

A number of users have reported shortages of the iPhone 6 Plus battery and have, in some cases, been told that they’ll have to wait until March or later for their repair.

Delays are only impacting stores that have already run out of iPhone 6 Plus batteries, according to sources close to the story. Still, many locations have batteries for the iPhone 6 Plus in stock.

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Zurich Apple Store location evacuated after iPhone battery overheats

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Date: Wednesday, January 10th, 2018, 03:53
Category: battery, Hardware, iPhone, News, retail

Not every iPhone battery is going to behave perfectly.

An Apple store in Zurich, Switzerland was temporarily evacuated on Tuesday after an iPhone’s battery at the service desk overheated in the middle of a removal procedure, emitting smoke and burning the worker who was doing the work.

The incident caused the technician to burn his hand and a total of seven people received medical attention. Local police evacuated roughly 50 customers and employees from the Apple Store location.

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iFixit matches Apple’s $29 replacement iPhone battery price in wake of slowdown controversy

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Date: Tuesday, January 2nd, 2018, 03:35
Category: battery, Hardware, iPhone, News

iFixit has now matched Apple’s $29 price for battery replacement kits for older iPhones.

The change follows up on Apple’s consolation for its iPhone slowdown policies. Apple itself got in trouble when it fessed up to slowing down iPhones with older batteries and apologized for not being more transparent.

“About a year ago in iOS 10.2.1, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE,” the company wrote in a rare open letter apology. “While these changes may go unnoticed, in some cases users may experience longer launch times for apps and other reductions in performance.”

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Apple offers apology for iPhone speed throttling controversy, reduces prices for replacement batteries for qualifying iPhones to $29

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Date: Friday, December 29th, 2017, 03:03
Category: battery, iOS, iPhone, News, Processors, retail

following up on the iPhone processor slowdown scandal that’s been plaguing the company, Apple on Thursday offered an apology and has also lowered the price of out-of-warranty battery replacements to $29. The company has also stated that it will issue a software update in early 2018 to let users find out more information about the health of their device’s battery.

The new battery replacement is marked down from $79 and will be available for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018.

Apple offered the following letter of apology regarding the issue and following controversy:

“December 28, 2017

A Message to Our Customers about iPhone Batteries and Performance

We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.

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Apple now involved in eight U.S.-based lawsuits, one Israel lawsuit following iPhone battery slowdown scandal

Posted by:
Date: Thursday, December 28th, 2017, 03:59
Category: battery, Hardware, iPhone, Legal, News

When it rains it pours.

Apple is presently facing no less than eight individual lawsuits over claims it artificially slowed down iPhones with aging batteries. The cases were filed in U.S. Federal Courts in California, Illinois, and New York.

Each of these cases is pushing for class action status.

The first cases were filed in California and Illinois just after Apple confirmed the iPhone SE, iPhone 6, iPhone 6s, and iPhone 7 all experience slower performance as their batteries age.

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