Apple confirms iCloud error, some users unable to access older email messages

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Date: Tuesday, July 31st, 2012, 14:42
Category: iCloud, News, Software

Ok, this is somewhat awkward.

On Tuesday, Apple issued a system status update on the iCloud Support web page that confirmed that some users may be affected by a temporary error where older emails are inaccessible.

The message, posted under “iCloud: Mail & Notes” shortly after noon PST on Tuesday, said select iCloud users may not be able to access older email messages, though sending and receiving new messages should be unaffected.

Apple has promised the issue would be resolved “ASAP” but gave no indication of what exactly caused the error.

Stay tuned for additional details as they become available.

iCloud beta web site points out web-based Notes, Reminders

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Date: Tuesday, July 3rd, 2012, 06:06
Category: iCloud, Rumor, Software

This could be nifty.

Per MacRumors, Apple’s iCloud Beta site on Monday was updated with web versions of the iOS apps Notes and Reminders and joins the two other beta-labeled additions to iCloud.com, Calendar and Find My iPhone.

The web-based Notes is much like the iOS app seen in landscape mode on the iPad complete with skeuomorphic leather and paper flourishes. As seen with the beta, users can write, read and edit notes with changes being pushed down to iOS devices associated with the iCloud account.

Reminders has been taken out of the legacy Calendar web app and now sports its own dedicated icon on the iCloud homepage. The web asset again looks much like the iPad version and offers the same functionality with changes synced across all devices.

Apple is expected to be rolling out access to the revamped iCloud alongside the upcoming release of iOS 6 sometime this fall which will bring system-wide Facebook integration and a host of new features.

Stay tuned for additional details as they become available.

Rumor: Apple to incorporate photo sharing features in iCloud at WWDC

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Date: Monday, May 14th, 2012, 09:20
Category: iCloud, iOS, News, Software

When in doubt, add functionality.

Per the Wall Street Journal, Apple is expected to upgrade its iCloud service with new photo sharing functionality at this year’s Worldwide Developers Conference in June.

The new features will reportedly be announced when WWDC kicks off on June 11 and the new functionality will allow users to share photos with others and also comment on them.

That’s a major improvement from the current Photo Stream functionality in iCloud, which simply syncs pictures across devices rather than giving users the ability upload and share them publicly or with friends.

If true, the new photo sharing functionality would be another attempt at social networking on the part of Apple. The company launched a social networking component of iTunes with Ping in 2010, but that effort has largely failed to gain traction despite integration with Twitter.

Monday’s report also reaffirmed that Apple is planning to add support for synced Notes and Reminders to an upgraded iCloud.com website. Apple itself tipped its hand to those upgrades last week, when the site beta.icloud.com was temporarily accessible to the public.

Last week Apple’s regular iCloud.com site also showed a test banner notification to users, suggesting that feature is also in the works for the iCloud website. Monday’s report made no mention of Web-based notification syncing for iCloud.

Apple will show off the future of both iOS and OS X at WWDC when it kicks off on June 11 in San Francisco, Calif. The company is expected to reveal more about this summer’s OS X 10.8 Mountain Lion update, and also unveil iOS 6 for iPhone and iPad.

Stay tuned for additional details as they become available.

iCloud beta site shows possible upcoming Notes, Reminders functionality

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Date: Friday, May 11th, 2012, 10:07
Category: iCloud, Rumor, Software

While it’s not a wild stretch of the imagination in terms of added functionality, this could be useful.

The beta.icloud.com web site has been sporadically available today and seems to suggest that Apple is looking to add Notes and Reminders to iCloud’s syncing services.

The change was discovered by developer Steve Troughton-Smith and another space was also included in the beta site for iCloud for another service, though the image link was broken and did not display. It’s unclear whether the website was a beta for iCloud before it launched last year, or if it was a test for a forthcoming update to the service.

However, the beta site for iCloud was not functional as of Friday, as attempts to sign in to the page were not successful. The site has since been pulled offline, and forwards to Apple’s overview page for the iCloud service.

The beta site is the second unintentional iCloud-related leak from Apple this week. On Tuesday, the regular iCloud.com site showed a test banner notification to users, suggesting that feature is also in the works for the iCloud website.

Stay tuned for additional details as they become available.

Apple extends MobileMe users’ complimentary 20GB of online storage space deadline to September 30th

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Date: Monday, May 7th, 2012, 06:21
Category: iCloud, News, Software

You can’t knock both a deadline extension as well as additional storage space.

Per Mac Otakara, Apple has extended the additional 20 gigabytes of MobileMe storage from its original June 30 expiration to Sept. 30. A Frequently Asked Questions page on Apple’s website was recently updated to reflect the extension.

“MobileMe members with 20GB of purchased storage receive a complimentary iCloud storage upgrade of 20GB, and accounts with additional purchased storage (40GB to 60GB) receive a complimentary upgrade of 50GB after moving to iCloud. These free upgrades are good through September 30th, 2012,” the site read.

After September, former MobileMe customers can either pay to keep the storage or downgrade to the free 5GB iCloud plan. Though it’s not exactly clear when Apple revealed the extension, a cache of the FAQ page by Google from April 30 does not include the above paragraph.

Last month, it was discovered that Apple had begun offering free copies of OS X Snow Leopard to MobileMe users still on OS X Leopard. Subscribers could then pay for an upgrade to OS X Lion themselves in order to make the move to iCloud.

Late Apple co-founder Steve Jobs took the wraps off iCloud last June and promised that it would be a step up from MobileMe, which he said was not Apple’s “finest hour.” Since the company launched iCloud last fall, it has attracted more than 125 million users.

Chief Financial Officer Peter Oppenheimer revealed last month during a quarterly earnings call that the company considers revenue from iCloud storage plans to be incidental. “Our real desire here was not about selling more storage… We just really wanted to increase the customer delight,” he said.

Stay tuned for additional details as they become available.

Apple offering MobileMe users free Snow Leopard update to upgrade users to Lion

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Date: Thursday, April 19th, 2012, 07:20
Category: iCloud, News

Offer them what they want and you might get a few new customers.

Per Macgasm, Apple is apparently sweetening the deal for MobileMe subscribers who still haven’t made the move to Mac OS X 10.6/10.7 and iCloud. As the last elements of MobileMe terminate on June 30 this year, the company is offering one of the upgrades free for the taking.

“Get your Mac ready for iCloud,” the MobileMe web page reads. “To take advantage of the great features of iCloud, your Mac must have OS X Lion installed. If you are running OS X Leopard, you will need to install Snow Leopard first and then purchase Lion from the Mac App Store.”

To ease in this transition, Apple is giving away free DVDs of Snow Leopard (a US$29 value) to MobileMe subscribers who log into their accounts and fill out the form found here. “After you have installed Snow Leopard on your Mac, run Software Update from the Apple menu to get the latest version of Snow Leopard 10.6.8,” step one of then process explains.

From here, users can pay US$29.99 for Mac OS X Lion from the Mac App Store, move their MobileMe account to iCloud and be done with it.

It generally doesn’t hurt to upgrade, so you might want to look into it, especially if there’s a freebie on the table.

Shareware solutions available to help resolve iCloud syncing bug

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Date: Wednesday, January 25th, 2012, 09:10
Category: iCloud, News, Software

There are various quotes about labor pains.

And they tend to be pretty darn valid.

Over on the New Jersey end of things, PowerPage head honcho has noticed something you may have seen with your iOS device: despite being hooked into the iCloud, normal bookmarks are having literally thousands of duplicates appear in the Bookmarks Bar and Bookmarks Menu folder. The issue has been noticed over on the Apple boards and to this end, El Jason has penned a good piece as to workarounds, shareware solution and the like over on the Apple Core.

Head on over, take a gander and if you’ve seen this issue on your end or found your own fixes or workarounds, please let us know in the comments.

Apple releases Mac OS X 10.7.3 beta, focuses on iCloud storage features

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Date: Wednesday, November 16th, 2011, 04:48
Category: iCloud, News, Software

Apple on Tuesday began widespread testing of Mac OS X 10.7.3, the third maintenance update to its relatively new Lion operating system that will improve upon iCloud’s Documents in the Cloud, among a handful of other areas.

Per AppleInsider, sources familiar with the first external build of the forthcoming update — labeled OS X Lion 10.7.3 build 11D16 — say the company has requested developers to focus their evaluation efforts on iCal calendars, Mail, AddressBook and iCloud’s document storage.

The 633MB delta update is reported to have no known issues at this time. It was accompanied by a pre-release copy of OS X Lion Server 10.7.3 that carried the same build number and set of focus areas.

Apple last updated Mac OS X 10.7 Lion in mid-October when it released Mac OS X 10.7.2, which delivered initial Mac support for iCloud.

If you’ve gotten your hands on the betas and have any feedback to offer, please let us know.

MobileMe users vent frustrations about iCloud transition issues

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Date: Monday, October 17th, 2011, 11:02
Category: iCloud, News, Software

If you’re going to give birth to something (overarching cloud services included), you’re going to have some labor pains…

Per AppleInsider, a number of users have vented their frustrations as they have attempted to migrate from MobileMe to iCloud. One person explained in an e-mail that they have called AppleCare, used online support, and even asked for help at a local retail store.

“I bought a MobileMe subscription when they came out,” the user wrote in their e-mail. “Until Wednesday I didn’t (realize) this created a new (Apple ID). I asked (iTunes) support to add this MobileMe address to my current (iTunes Apple ID) as this was to become my primary email address.

“On Wednesday when iCloud came out it became apparent that this MobileMe email address could not be verified on the MobileMe account as it was in use by my old (iTunes Apple ID). So (I) went to appleid.apple.com to try to change the Primary email address to something different in my iTunes AppleID but it wouldn’t let me.” Calls made to AppleCare couldn’t resolve the problem, they said.

It’s a similar story for another user, who has one Apple ID used to purchase applications and music, which is separate from the e-mail address used for their MobileMe account. The person is in a position where they must choose between the e-mail address associated with their MobileMe account, or the Apple ID that they have used to purchase applications and music.

Another person said that upon setting up their iOS device, they were asked to create a me.com e-mail address, but they were unable to do this on an iOS device or a MacBook Air.

The users stated that after speaking with a senior technical support representative at Apple, they were told that Apple is “not allowing new me.com e-mail addresses,” but only allowing MobileMe accounts to be converted to iCloud. The representative allegedly indicated that Apple has been receiving many calls about the issue, but they do not know when a fix will be available.

A similar list of headaches for MobileMe users making the move to iCloud was also detailed Monday by Chris Foresman of Ars Technica. He noted that the issues can also apply to users who have shared an Apple ID with family members, allowing purchases like software from the App Store to be installed on multiple devices — a practice allowed with Apple’s terms of service.

“Unless all devices are going to be synced to the same data store — with everyone sharing contacts, calendars, and other information — other users who were previously dependent on that account may have to re-purchase apps or music,” he said.

Apple CEO Tim Cook allegedly indicated in an e-mail in September that Apple is working to allow users to merge multiple Apple IDs. But that ability has not yet arrived.

Apple launched its free iCloud service last Wednesday, along with the release of iOS 5 for the iPhone, iPad, and iPod touch, and an update for Mac OS X 10.7 Lion adding iCloud support. iCloud will back up users’ personal data on their iOS device to Apple’s remote servers in the cloud, and also keeps data, documents, calendars and contacts synced across a number of devices with the use of an Apple ID.

If you’ve had any issues in your own MobileMe to iCloud transition, please let us know in the comments.

Rumor: Apple in talks with studios to begin streaming movies to iCloud

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Date: Thursday, October 13th, 2011, 06:23
Category: Apple TV, iCloud, iPad, iPhone, iPod, Rumor

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Additional movies: They’re never a bad thing.

Per the Wall Street Journal, Apple is said to be involved in negotiations with Hollywood movie studios in an effort to give customers the ability to stream movies they own to devices like an iPhone, iPad or Apple TV.

Citing sources close to the story, The Wall Street Journal reported on Thursday that Apple wants to give its customers the ability to stream movies they have purchased through iTunes without the need to manually transfer the files. The talks come as Apple has launched its iCloud product, and movie studios have rolled out their own cloud-based movie streaming service, dubbed UltraViolet.

UltraViolet movies can be streamed to an iPhone or iPad using the Flixster application available on the iOS App Store, however an UltraViolet account does not include any movies that may have been purchased through iTunes. The new UltraViolet format lets people stream a film they have purchased on DVD or Blu-ray, and is seen as a way to help boost slumping sales of movies.

Rumors that Apple wants to give users the ability to stream and re-download movies they have purchased are not new. Apple has already secured deals for iTunes customers, allowing them to re-download songs and TV shows they own, but Hollywood movies cannot be re-downloaded.

Previous reports have claimed that the so-called “HBO window” has been a sticking point in negotiations. The window is a deal in which three of the top six film studios have distribution deals with premium network HBO, and under the terms of that deal, outlets must halt sales or distribution of a film when it premieres on HBO.

As recently as August, Apple was still said to be pursuing a cloud-based streaming and re-downloading service, though such a deal with Hollywood studios was said to not be imminent.

The studios’ UltraViolet service launched this week, giving customers access to “digital lockers” that let customers stream or download a digital copy of physical purchases on a wide variety of devices. The service requires customers to create an account that serves as a hub for all of their purchased media, and passcodes that ship with physical discs allow users to access those movies online from remote servers.

All of the major movie studios except for Walt Disney Co. are backing UltraViolet, while it is planning its own proprietary service called KeyChest. Neither Disney nor Apple were part of the consortium that formed UltraViolet.

Stay tuned for additional details as they become available.