Apple confirms iOS 7 iMessages bug, states that fix is on the way

Posted by:
Date: Wednesday, October 2nd, 2013, 07:14
Category: iOS, iPhone, News, Software

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Where your iOS 7 and iMessage bugs are concerned, a fix may be on the way.

Per AppleInsider and the Wall Street Journal, Apple on Tuesday said it was aware of an issue a number of iPhone users have been experiencing with iMessage since upgrading to iOS 7, noting that a fix is coming soon to patch the problem.

The company told The Wall Street Journal in a statement that it is aware of an apparent iMessage glitch in which some users’ messages go unsent, unreceived or sent as a text. The problem appears to affect a variety of iPhone models running iOS 7.

Apple has released the following statement:
“We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update. In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”

Since Apple released iOS 7 on Sept. 18, a number of threads pertaining to the issue have been created on Apple’s Support Communities webpage, the earliest of which dates back to launch day. The frequency of posts has increased, however, especially since the last iOS 7.0.2 update went live last week.

For many users, the following procedure seems to have worked in the short term:
Disable iMessage in Settings -> Messages,

Reset the iPhone’s Network Settings under Settings -> General -> Reset

Reenable iMessage.

While the method worked, and continues to work, for most iPhone owners afflicted with the iMessage bug, some have reported that the message failures reappeared after a few hours, forcing them to repeat the steps above.

Apple did not make clear when it plans to roll out the patch, though reports on Tuesday claimed a third iOS 7 update, dubbed iOS 7.0.3, has been distributed to employees and select partners.

Stay tuned for additional details as they become available.

Rumor: Apple to release iOS 7.0.3 update, tackle assorted bugs, next week

Posted by:
Date: Tuesday, October 1st, 2013, 13:05
Category: iOS, iPhone, Rumor, Software

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To quote the classic “Aliens”: “Is this going to be a stand up fight, sir, or just another bug hunt?”

Per Boy Genius Report, Apple is rumored to roll out another minor update to iOS 7 next week, addressing several small and lingering issues in the company’s latest mobile operating system.

The iOS 7.0.3 update has been released to employees and select external partners for testing according to the article. The new version is said to be made available in advance of iOS 7.1′s expected reveal alongside new iPads at Apple’s rumored October event.

The new build may address performance issues that have lingered since iOS 7′s debut last month as well as new lock screen bypass security concerns that have surfaced since last week’s iOS 7.0.2 release. For comparison, iOS 7.0.2 carries build number 11A501.

The same site incorrectly claimed that Apple would release a seventh beta of iOS 7 in August. Apple instead skipped from iOS beta 6 to iOS 7 Golden Master on Sept. 10.

Apple released iOS 7.0.1 with “bug fixes and improvements” as an over-the-air update for the iPhone 5s and 5c on the handsets’ launch day, with iOS 7.0.2 following just six days later to address bugs related to lockscreen passcode security.

Stay tuned for additional details as they become available.

Some iOS 7 users report iMessage bug, temporary workaround discovered

Posted by:
Date: Tuesday, October 1st, 2013, 07:21
Category: iOS, News, Software

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Well, this is why they invented bug fixes…

Per AppleInsider and multiple reports on Apple’s Support Communities webpage, a number iPhone owners who recently upgraded to iOS 7 are experiencing issues with iMessage, though a simple software reset may resolve the problem, at least temporarily.

The users have reported an apparent iMessage bug that is causing messages to go unsent, unreceived or sent as a text on a variety of iPhones models running iOS 7. Others complain that iMessages are not being converted to SMS texts, as would be the case if Apple’s servers were down, and are simply not being sent.

Some threads date back to Sept. 18, when Apple released the latest iOS to the public, though posts regarding the perceived issue have become increasingly frequent since the most recent iOS 7.0.2 update went live last week.

Support Communities forum members may have discovered a solution, however. Users are finding success with the following procedure: disable iMessage in Settings -> Messages, reset the iPhone’s Network Settings under Settings -> General -> Reset, then reenable iMessage. The method was also reported to be successful, at least in the short term.

There are variations on the method that include shutting down the handset for three to five minutes, though the technique has seen mixed results.

It is unclear how widespread the iMessage problem is at this point in time.

The purported iMessage troubles are the latest in a string of minor bugs users have reported following Apple’s launch of iOS 7 less than two weeks ago. The company subsequently pushed out two updates, the first being a day-one patch that dealt with the iPhone 5s’ Touch ID sensor, while the second squashed a lock screen passcode bypass bug.

If you’ve seen the issue on your end, please let us know in the comments.

Apple releases iOS 7.0.2 update, fixes Lock Screen vulnerability

Posted by:
Date: Thursday, September 26th, 2013, 12:43
Category: iOS, iPad, iPad mini, iPhone, iPod Touch, News, security, Software

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It got some negative attention and now it’s got a fix.

On Thursday, Apple released iOS 7.0.2, an updated new version of its operating system for its iPhone, iPad and iPod touch devices. The new operating system, which weighs in as a several hundred megabyte download, offers the following fixes and changes:
- Fixes bugs that could allow someone to bypass the Lock screen passcode.

- Reintroduces a Greek keyboard option for passcode entry.

iOS 7.0.2 is available via iTunes or Over-The-Air updating and requires an iPhone 4, 4S, 5, iPad 2, third or fourth-gen iPad, iPod Touch 4th Gen or iPad Mini to install and run.

If you’ve tried the updates and have any feedback to offer, let us know in the comments.

Opinion: A New Personal Computing Paradigm

Posted by:
Date: Tuesday, September 24th, 2013, 07:50
Category: iOS, iPad, iPad mini, iPhone, Opinion

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By Robert Snow

How soon before most personal computing can be done with a phone? With a 64-bit iPhone, perhaps quite soon. Imagine the phone as your take everywhere computer:

“Never”, you say, the screen’s too small, even a phablet. When you need a better display, just pull out your touchscreen. It would look like an iPad or iPad Mini only thinner, lighter and cheaper. No CPU or storage. It would connect to your phone via Wi-fi and act as a display and touchscreen input device with a camera, microphone and speaker. It would be indistinguishable from an iPad, so long as your phone is nearby and turned on. Apple is almost there with AirPlay.

Let’s say you do a lot of writing, then you would have a screen with hinged keyboard and trackpad. It would look like a MacBook Air only thinner, lighter and cheaper. Again, no CPU or storage. iOS would recognize the device and work more like OS X. This would require some additional code for iOS. Call it “iOS X”. This would require 64 bits, no question.

Go to work where they have BYOD. On your desk, you would have a display, keyboard and mouse that looked just like an iMac. Again, iOS would need to recognize the larger display, keyboard and mouse and scale up. Imagine an iPhone 6s sporting a processor that is truly “Desktop Class”.

A future iPhone and iOS working this way could dominate the enterprise. Security would be awesome. Your desktop computer would cease to be a computer once you leave work with your phone. Laptop or tablet stolen, no security issues. Of course, the phone is secured by Touch ID and a new phone could be issued and restored from an online backup in no time. Only one computing and communications device per employee. Personal computing could not be more personal. No synchronizing devices. Minimal IT support. Lower cost.

Cloud storage and larger onboard memory would be key to this working.No more costs associated with deploying Microsoft Office or maintaining complicated desktop and laptop operating systems.There would still be a market for powerful desktop and laptop computers, but most employees would simply need a phone as their computer and some specialized input/output device mimicking a tablet, laptop or desktop computer. The phone would of course remain an expensive high-end phone. The upgrade cycle would be brilliant, keep your old IO devices and get a new desktop or laptop computer every two years by simply standing in line for the latest and greatest iPhone, subsidized by your carrier. Apple does make most of its profit on phones and this will sell more of them.

Sure, it would cannibalize iPad and Mac sales by growing a market for these IO devices and not just for the enterprise. Kids, grandparents and folks who just don’t need serious computing power could simplify their life by augmenting their colorful consumer phone with one of these devices. Consumer versions that are even cheaper and clad in plastic. If you need a phone right now, get a smart phone and you no longer need a camera, music player or GPS device. Get an iPhone in a year or two and you will no longer need a tablet, a laptop or a desktop computer. Wearable computing, no problem. Dumb down iOS for a tiny screen and just a few buttons.

A post-PC world on steroids.

One more thing: Home entertainment and in-car entertainment.

Same paradigm and one more reason to buy an iPhone.

BlackBerry releases BBM client for Android, iOS, then recalls software due to “rogue version” concerns

Posted by:
Date: Monday, September 23rd, 2013, 11:05
Category: iOS, News, Software

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Not that BlackBerry’s officially dead in the water (yet), but this isn’t a great sign.

Per Mac|Life, BlackBerry announced Saturday that it had suspended the rollout of the BlackBerry Messenger (BBM) app for iPhone and Android over concerns that a rogue version of the Android app would cause issues with the service.

Originally scheduled for release on Saturday, BlackBerry’s BBM app for iPhone actually did make it out of the gate in a few countries such as New Zealand, only to be withdrawn from the App Store after the company decided to hit the pause button on the global rollout.

Those users lucky enough to have downloaded BBM for iPhone can continue using it, while the unreleased Android app — currently in use by 1.1 million users — will be disabled until BlackBerry can get get things back to normal.

“As soon as we are able, we will begin a staggered country roll-out of BBM for Android and continue the roll-out of BBM for iPhone,” the company noted in a blog post.

The company has yet to specify as to exactly when its messaging client will once again roll out for Android and iOS.

iOS 7 Lock Screen bug discovered, Apple says fix is en route

Posted by:
Date: Thursday, September 19th, 2013, 15:58
Category: iOS, News, security, Software

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Per Forbes and AllThingsD, the first iOS 7 security bug has appeared and may be worth noting. The bug is currently found in the iOS 7 Lock screen and Control Center implementation that could allow a person to bypass the device’s passcode and access the photo library. This bug is more of a potential security issue as it requires users to both be running their camera app (so it shows up in multitasking) and have Control Center activated for the Lock screen. Here are the steps (which we have independently re-produced):

1) Swipe up from the bottom of the Lock screen to open Control Center.

2) Launch the Clock app.

3) Open the Alarm Clock section of the Clock app.

4) Hold down the power button.

5) Quickly tap Cancel the immediately double-click the Home button.

6) Hold down for a bit longer on the second click.

With access to the photos, users could also share the images to social networks and via email (which could be worrisome). Of course, disabling Control Center access from the Lock screen will completely rid you of this potential security breach, but, either way, Apple will likely get a fix out in the coming weeks.

The hack is demonstrated below:



Apple has also confirmed in a statement to AllThingsD that it is working on a fix for a future software update:

“Apple takes user security very seriously,” Apple spokeswoman Trudy Muller told AllThingsD. “We are aware of this issue, and will deliver a fix in a future software update.”

Stay tuned for additional details as they become available.

Four privacy settings you should enable in iOS 7 immediately

Posted by:
Date: Thursday, September 19th, 2013, 00:11
Category: iOS, iPad, iPhone, privacy

Data backed up? Check.

iOS 7 installed? Check.

Data restored? Check.

Life is good and time to fire up your favorite iTunes Radio station, right?

Not so fast.

Before diving into the beautiful, parallaxy, candy-colored world that is iOS 7, you need to adjust your privacy settings on your iPhone or iPad. If you like your Privacy, that is. Installing iOS 7 is pretty easy and, even if you don’t back up your data ahead of time, it will usually put everything back right where it belongs.

Simple, right?

Well yes, that’s how iOS 7 is designed to work. But don’t let Apple’s thin Helvetica Neue and and serene, dynamic wallpapers lull you into complacency. A whole number iOS upgrade is a big deal and it resets a bunch of your settings and adds privacy and security settings that you should be aware of.

Apple hides its System Services settings all the way down at the bottom of the Privacy > Location Services panel. If you’ve owned your iPhone for more than a few months you’ll have dozens (possibly over one hundred) apps listed on this screen, making it a very long scroll. If you actually make it to the bottom of the list (most people don’t) you’ll see the fabled System Services setting and the explanation of what that little purple arrow icons means.

Again, the path is Settings > Privacy > Location Services > System Services:

Privacy settings you should enable in iOS 7 immediately - Jason O'Grady

Learn this screen and commit the meanings of the three little arrow icons to memory. Then notice when they appear in the top right of your iOS menu bar and come back to Settings > Privacy > Location Services to see which apps are using your location data. Audit this screen frequently to disable location access for apps that don’t need it.

Then touch System Services to reveal the most important privacy settings on your iPhone or iPad.

  • Settings > Privacy > Location Services > System Services

Privacy settings you should enable in iOS 7 immediately - Jason O'Grady

I recommend turning OFF the following:

  • Settings > Privacy > Location Services > System Services > Diagnostics & Usage
  • Settings > Privacy > Location Services > System Services > Location-Based iAds
  • Settings > Privacy > Location Services > System Services > Frequent Locations

Diagnostics & Usage

This setting monitors everything you do on your iPhone and “anonymously” sends it to Apple for “improving iOS.” Whatever. It’s just like when all the major software companies changed their install screens from “send usage data?” to “customer experience program” or some such nonsense. If you leave the “Diagnostics & Usage” option on, you’re giving Apple permission to monitor and record everything you do on your device.

Location-Based iAds

iAds created it’s own privacy uproar in June 2010 when a 45-page update to Apple’s privacy policywhich detailed how your location information could be used to allow the company – and their “partners and licensees” – to “collect, use, and share precise location data, including the real-time geographic location of your Apple computer or device.” The privacy policy has been toned down quite a bit since then and Apple posted a knowledge base article titled “How to opt out of interest-based ads from the iAd network.” I turn this off and am happy with “less relevant” ads being shown.

Frequent Locations

Frequent Locations is equally bad, if not more so. There was a big stir about this when iOS 7 beta 5 was released, and the data it captures about your whereabouts can be downright creepy. For many it brought back memories of the Locationgate fiasco from iOS 4 in April 2011 when a database of Wi-Fi hotspots and cell towers around your current location known as “Consolidated.db” was discovered on iOS 4 devices — and the computers they’re backed up to. Note that the iPhone 4 (and earlier) do not support the “Frequent Locations” feature in iOS 7.

Advertising

Next navigate to the iOS Advertising Privacy settings (Settings > Privacy > Advertising).

Here, you should do three things:

  1. Turn ON “Limit Ad Tracking”
  2. Touch “Reset Advertising Identifier” (which I wrote about in January 2013), and
  3. Touch “Learn More” and learn about what an “Advertising Identifier” is

Privacy settings you should enable in iOS 7 immediately - Jason O'Grady

Safari

Navigate to the iOS Safari Settings (Settings > Safari) turn on the following:

  • Block Pop-ups
  • Do Not Track*
  • Block Cookies is set to “From third parties and advertisers”
  • Fraudulent Website Warning

*Apple’s one of the few companies that still supports the aging Do Not Track standard in its mobile Web browser. Even if it is considered dead (my ZDNet colleague Ed Bott called it “worse than a miserable failure,”) I turn it on anyway, for the few web servers that actually respect it.

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While you’re at it it doesn’t hurt to touch “Clear History” and “Clear Cookies and Data” now and again.

If you found this article useful or important, please Share and Like it on Facebook, Google+ or your social network of choice. Please help get the word out about these important settings.

Apple releases iOS 7.0, 7.0.1 updates for iOS devices

Posted by:
Date: Wednesday, September 18th, 2013, 13:34
Category: iOS, iPad, iPad mini, iPhone, iPod, News, Software

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It’s finally here.

On Wednesday, Apple released iOS 7.0 and iOS 7.0.1 (depending on your iOS device), the long-anticipated new version of its operating system for its iPhone, iPad and iPod touch devices. The new operating system, which weighs in as a several hundred to a 1.33 gigabyte download, offers the following fixes and changes:

- Control Center: Control Center gives you quick access to the controls and apps you always seem to need right this second. Just swipe up from any screen — including the Lock screen — to do things like switch to Airplane mode, turn Wi-Fi on or off, or adjust the brightness of your display. You can even shine a light on things with a new flashlight. Never has one swipe given you so much control.

- Notification Center: Notification Center lets you know about new mail, missed calls, to-dos that need doing, and more. And a new feature called Today gives you a convenient summary of, well, today. One glance at your iPhone and you’ll know if it’s a certain someone’s birthday, if you’ll need an umbrella, or if traffic will slow down your commute. You’ll even get a heads-up on tomorrow. You can access Notification Center from any screen, including the Lock screen. Just swipe down. And get up to speed.

- Multitasking: Multitasking has always been a smart way to switch between apps. Now it’s even smarter. Because iOS 7 learns when you like to use your apps and can update your content before you launch them. So if you tend to check your favorite social app at 9:00 a.m. every day, your feed will be ready and waiting for you. That’s multitasking in iOS 7. It knows what you want to do before you do.

- Camera: Camera in iOS 7 puts all your shooting formats — still, video, panorama, and now square — front and center. With a swipe, you can capture what you want the way you want. Fast. And new filters let you do even more with each image. Give it a retro feel. Dial up the contrast. Or go black and white. Artistic license is all yours.

- Photos: Now there are faster, easier, and more delightful ways to scroll down memory lane. Introducing Years, Collections, and Moments — smart groupings of your photos and videos based on time and place. Tap Years and all your shots fill the screen. Each year holds Collections, like your trip to San Francisco. And in that Collection are distinct Moments — photos from Union Square, videos from AT&T Park. So you can find a shot from whenever, wherever, in no time.

- AirDrop: Sending a photo or a document to someone via text or email is fine. But if that someone is right next to you, a text or an email suddenly feels like too many steps. Enter AirDrop for iOS. It lets you quickly and easily share photos, videos, contacts — and anything else from any app with a Share button. Just tap Share, then select the person you want to share with. AirDrop does the rest using Wi-Fi and Bluetooth. No setup required. And transfers are encrypted, so what you share is highly secure.

- Safari: Browsing is bigger, better, and more beautiful with Safari in iOS 7. Buttons and bars — like the unified smart search field — stay hidden until you scroll to reveal them. So you see more content than ever on your screen. And with a swipe, you can go back or forward a page. It’s all designed so nothing gets in your way or slows you down.

- iTunes Radio: iTunes Radio features streaming radio stations you’ll love from day one — from the best selection of music. The more you listen, the more personalized it becomes. And it’s available on your iPhone, iPad, iPod touch, Mac, PC, and Apple TV for free. It’s radio re-imagined.

- Siri: Siri in iOS 7 gets a new look, a new sound, and new capabilities. It features a redesigned interface that fades into view — on top of whatever’s on your screen. A clearer, more natural-sounding female or male voice makes Siri even easier to understand. It’s faster at answering questions and it checks more sources, such as Bing, Wikipedia, and Twitter. And Siri takes on extra tasks, like returning calls, playing voicemail, controlling iTunes Radio, and more.4

- App Store: Apps Near Me — a new feature of the App Store in iOS 7 — shows you a collection of popular apps relevant to your current location. And the new Kids category lets you browse and buy the best apps for children based on age. iOS 7 also keeps your apps up to date automatically, so you don’t have to bother. Another bonus of automatic updates: no more little red badge begging for your attention.

- Find My iPhone, iPad, or iPod touch: Losing your iOS device feels lousy. Thankfully, Find My iPhone can help you get it back. But if it looks like that’s not going to happen, new security features in iOS 7 make it harder for anyone who’s not you to use or sell your device. Now turning off Find My iPhone or erasing your device requires your Apple ID and password. Find My iPhone can also continue to display a custom message, even after your device is erased. And your Apple ID and password are required before anyone can reactivate it. Which means your device is still your device. No matter where it is.

- Bug fixes for iPhone 5S and iPhone 5C.

iOS 7.0 and iOS 7.0.1 are available via iTunes or Over-The-Air updating and requires an iPhone 4, 4S, 5, iPad 2, third or fourth-gen iPad, iPod Touch 4th Gen or iPad Mini to install and run.

If you’ve tried the updates and have any feedback to offer, let us know in the comments.

iCloud keychain feature goes missing from iOS 7 golden master, no clear explanation given as to why

Posted by:
Date: Thursday, September 12th, 2013, 07:06
Category: iOS, News, security, Software

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Ok, this is a little weird.

Per AppleInsider, developers updating their devices to the iOS 7 Golden Master seed have found that iCloud keychain, Apple’s new cloud-based credential storage system, has disappeared.

iCloud Keychain, a new feature of iOS 7 and OS X 10.9 Mavericks that allows users to securely store account names, passwords, and credit card information in iCloud and sync the data between their Macs, iPhones, and iPads, appears to have been removed from the latest iOS 7 pre-release seed.

The feature, revealed at Apple’s Worldwide Developers Conference in June, previously appeared as a toggle in the iCloud settings menu, but is now missing.

In addition, Apple’s iOS 7 ‘What’s New’ page now lists iCloud Keychain as ‘Coming Soon,’ an indication that there has been a change to the feature’s delivery schedule. It is possible that Cupertino may have opted to delay the release to coincide with the rollout of OS X Mavericks, which is expected in late October.

Stay tuned for additional details as they become available.