Apple apparently exploring further updates to resolve MacBook Pro battery/Lion issues

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Date: Tuesday, November 15th, 2011, 15:11
Category: battery, MacBook Pro, News, Software

Sometimes the firmware update doesn’t fix everything…

Per AppleInsider, as some users continue to report battery life issues running Mac OS X 10.7 Lion on older MacBooks, Apple continues to look into the problem in hopes of finding a solution.

One user reported receiving a phone call from an Apple technician last week. The representative was said to be following up on both an AppleCare call and Genius Bar appointment involving the customer in July, just after Mac OS X Lion was released as an upgrade on the Mac App Store for US$29.99.

“My (MacBook Pro) battery life dropped precipitously after the install, and the Apple support team was clueless,” this person wrote. “It kind of ended there, until the phone call last week.”

The user was given the impression that Apple is still working on addressing the bug, as they were asked to send an e-mail back to the Apple technician sharing data from a number of tests. These tests included running commands in the terminal window of Mac OS X 10.7 Lion.

“I was told to expect a software update addressing the issue eventually,” they wrote.

Other users continue to detail their own problems with battery life after upgrading to Lion on Apple’s official Support Communities website. One thread has ballooned to more than 1,200 posts and 130,000 views, with more being added every day.

“After a full charge on my 17 inch (MacBook Pro), I booted up this morning and it took 5% of the battery to boot up,” user “DucatiMonster” wrote on Apple’s forums on Monday. “It said 2:52 minutes left, and now 20 minutes later it says 1:33 left. I will be lucky to get a full hour out of this battery that got 8 hours a couple days ago.”

The person later posted that their MacBook Pro, after upgrading to Lion, managed 2 hours and 24 minutes of uptime, most of it with the screen off. Another user, “Nickofari,” said they went through two calls to AppleCare and two Genius Bar visits to troubleshoot the problem, but no solutions have been provided.

“At the last Genius Bar appointment, they said I need to check-in my computer so they could diagnose the problem more deeply,” they wrote. “It’s a reasonable approach, but not for me. If I had an extra machine, I would do this, but as my (MacBook Pro) is my primary work computer and I can’t live without it. Even with AppleCare, Apple suggested that I buy into the US$499 Business Joint Venture Program so they might provide a loaner. Disappointing to be sure.”

If you’ve seen these concerns on your end, please let us know.

Apple releases MacBook Pro Video Update 1.0 (Snow Leopard) firmware update for 15-inch MacBook Pro units running Mac OS X 10.6

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Date: Tuesday, November 15th, 2011, 05:12
Category: MacBook Pro, News, Software

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It’s not the meatiest firmware update in the world, but it could still prove helpful in a pinch.

Per The Mac Observer, Apple has released its MacBook Pro Video Update 1.0 (Snow Leopard) firmware update, a fix for Snow Leopard users experiencing the “Intermittent black screen or loss of video” issue. The company released a fix for Lion users in October, and this release brings Snow Leopard users up to date on the problem, too.

Apple’s patch notes simply say, “This update addresses an issue where MacBook Pro (15-inch Mid 2010) computers may intermittently freeze or stop displaying video.”

The update, a 51.45 megabyte download, can also be located, snagged and installed via Mac OS X’s Software Update feature provided you have a qualifying MacBook Pro and Mac OS X 10.6.8 installed.

If you’ve tried the update and have any feedback to offer, let us know in the comments.

Rumor: Apple prepping ultra-thin 15-inch MacBook Pro notebook for Q2 2012

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Date: Tuesday, November 15th, 2011, 04:31
Category: MacBook Pro, Rumor

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The nice thing with rumors: there’s generally a kernel of truth in there somewhere.

Per DigiTimes, Apple is rumored to have ordered a “small volume” of components for a 15-inch ultra-thin notebook that could appear as early as the second quarter of 2012.

Upstream suppliers are said to have begun shipping the components this month, though it remains unclear whether the final version of the 15-inch laptop will be marketed as a MacBook Air or a MacBook Pro. Based on the timing of the order, sources believe that mass shipments of the device will begin in March of next year.

However, it should be noted that the publication has, as of late, had spotty reliability when it comes to Apple product predictions, though it claims to be well-connected in the Asian supply chain.

Late last month, it was reported that Apple was finishing up a “test phase” for a new thin-and-light 15-inch MacBook. The Mac maker is also rumored to be developing a 17-inch ultraportable MacBook, though such a machine was not mentioned in Tuesday’s report.

According to sources close to the story, Apple appears poised to move its MacBook Pro lines more toward the MacBook Air next year. The company is believed to be interested in bringing features, including instant-on, standard SSD drives, slimmer enclosures and the omission of optical drives, to the MacBook Pro in future designs.

Apple co-founder Steve Jobs seemed to telegraph such a move last year when he said that the MacBook Air, which had been redesigned to incorporate standout features from the iPad, represented the “future of the MacBook.”

The MacBook Air’s portion of Apple’s total Mac sales saw a significant jump in July after the company released an upgrade with Thunderbolt, Sandy Bridge processors and back-lit keyboards. According to a recent analysis, the thin-and-light notebook now makes up 28 percent of Apple’s notebook shipments, up from 8 percent in May and June.

As of the September quarter, portables represented 74 percent of the company’s Mac sales, despite seeing record desktop sales in the same period. Meanwhile, total Mac sales last quarter were the highest ever at 4.85 million units.

Analyst Gene Munster with Piper Jaffray believes the latest NPD domestic sales data point to Apple selling 5.3 million Macs over the holiday quarter. Wall Street consensus for the quarter stands at 5.2 million.

Stay tuned for additional details as they become available.

Apple releases MacBook Pro SMC Firmware Update 1.5 for unspecified MacBook Pro notebooks

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Date: Friday, November 11th, 2011, 05:37
Category: MacBook Pro, News, Software

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In addition to the AirPort Base Station and Time Capsule firmware updates, Apple on Friday also released MacBook Pro SMC Firmware Update 1.5, which reportedly “resolves an issue where a MacBook Pro being used with a power adapter may unexpectedly shut down under heavy workload if the battery charge level is near empty.”

Per The Unofficial Apple Weblog, it’s not entirely clear which models of MacBook Pro are covered by this firmware update.

The update can be located, snagged and installed via Mac OS X’s built-in Software Update feature and requires a MacBook Pro running Mac OS X 10.6.8 or later on the Mac OS X 10.6 end and Mac OS X 10.7.2 or later for the Mac OS X 10.7 end to install and run.

This one’s still sort of up in the air, so if you’ve tried the firmware update and noticed any major changes, please let us know in the comments.

Rumor: Apple testing ultrathin, optical-drive-free 15″ MacBook Pro notebook

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Date: Monday, October 31st, 2011, 05:59
Category: MacBook Pro, Rumor

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Never doubt the thin nature of the MacBook Air, as people tend to like it.

Per the Japanese Macotakara web blog, Apple is allegedly prepared to add a new thin-and-light 15-inch MacBook to its lineup in the near future, with one report claiming the company has finished development of a crucial test component.

Calling the new notebook model an extension of the MacBook Air family, Macotakara reported on Sunday that Apple is finishing up a “test phase” for the new 15-inch ultraportable. Citing an Asian source, the report said Apple has already finished development of an LCD test component for the anticipated notebook.

However, the report also noted that Apple is believed to be developing a next-generation MacBook Pro that will not have a built-in optical disc drive. The new 15-inch MacBook reportedly “seems to fill” the role of a next-generation MacBook Pro.

Whatever name the new portable Mac might take, rumors have suggested the current physical form factor of the MacBook Pro lineup will undergo a drastic redesign in 2012. For some time now it has been said that Apple will redesign its MacBook Pro lineup sometime next year.

Last week, Apple quietly updated its MacBook Pro lineup, adding slightly faster Intel Sandy Bridge processors, as well as improved AMD Radeon graphics. The new notebooks were a minor update ahead of the holiday buying season, believed to be an attempt to keep the MacBook Pro lineup competitive until a major refresh occurs next year.

Apple’s future MacBooks are expected to feature Intel’s next-generation Ivy Bridge processors, which are slated to arrive at some point in the first half of 2012. Intel confirmed last week that it has begun volume production of its 22nm Ivy Bridge processors, and systems powered by the new CPUs should be available in the spring of 2012.

Currently, Apple’s MacBook Pro lineup comes with screen sizes of 13 inches, 15 inches and 17 inches, and all of its professional notebooks feature optical DVD disc drives. The MacBook Air is available with screen sizes of 11.6 inches and 13.3 inches, and all models feature only solid-state hard drives with no optical drive.

Stay tuned for additional details as they become available.

Apple releases MacBook Pro EFI Firmware Update 2.3, MacBook Air EFI Firmware Update 2.2 upgrades

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Date: Thursday, October 27th, 2011, 04:22
Category: MacBook Air, MacBook Pro, Software

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Late Wednesday, Apple released EFI firmware updates for both its 2011 MacBook Pro and MacBook Air notebooks. The updates, which weigh in at a 4.1 megabyte download and a 4 megabyte download, respectively, fix several issues to improve the stability of Apple’s mid-2011notebooks.

The update includes fixes that enhance the stability of Lion Recovery from an Internet connection, and resolve issues with Apple Thunderbolt Display compatibility and Thunderbolt Target Disk Mode performance on Apple’s mid-2011 notebook models.

As always, the updates can be located, downloaded and installed via Mac OS X’s built-in Software Update feature.

The updates require an Intel-based mid-2011 MacBook Pro or MacBook Air notebook and Mac OS X 10.7.2 or later to install and run.

If you’ve installed the firmware updates and have any feedback to offer, please let us know in the comments.

Catcher unibody plant may reopen as early as next week

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Date: Wednesday, October 26th, 2011, 06:08
Category: MacBook Pro, News

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Maybe the problems weren’t as bad as they said they were.

Per Reuters, Apple supplier Catcher Technology said Wednesday that its China plant that builds unibody MacBook cases will fully reopen at the end of October.

The new details from Taipei, Taiwan are an indication that any supply constraints experienced by Apple could be relatively short-lived. The company was ordered to shut down a factory that builds unibody enclosures for Apple on Oct. 16.

That plant in Eastern China was said to produce 60 percent of Apple’s unibody enclosures for its MacBook Pro and MacBook Air products. The plant has also been responsible for casings for Apple’s all-in-one iMac desktop.

Catcher had previously said that a partial production halt at the factory would slash shipments in October by 20 percent. That number could have grown to as much as 40 percent in November if the local government refused to allow the plant to resume production.

But with Wednesday’s announcement that the plan will open at the end of the month, any concerns about November production appear to be assuaged. Last week, Catcher had originally said it hoped to reopen its plant at some time in November.

The Catcher facility was closed due to “strange odors” said to have been emanating from the plant. The shutdown came just as Apple reported its best quarter ever for Mac sales, reaching 4.9 million units.

Apple quietly updated its MacBook Pro lineup on Monday, with slightly faster Intel processors and updated graphics, while some models gained larger hard drives. The design of the notebooks remains unchanged, featuring Apple’s signature unibody look.

Stay tuned for additional details as they become available.

64-bit MacBook Pro notebooks may take up to 16GB of RAM

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Date: Wednesday, October 26th, 2011, 06:12
Category: MacBook Pro, News

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In a somewhat surprising discovery, the cool cats at CNET, have discovered that despite the specified amount of RAM your MacBook Pro can max out at, the machine will still recognize and use more RAM if it’s available. With that in mind, the article recommends using the System Profile utility.

It gets interesting from there:

“These days all of Apple’s Macs are 64-bit machines, which means that theoretically they can access terabytes upon terabytes of memory; however, despite this there is a physical hardware limit on the amount of RAM a system can contain. This is true both in terms of physical capability but also in a built-in limit in the system’s memory controllers on how much RAM it can recognize. As a result, despite having 64-bit capability, many systems are built with limitations that allow them to hold a maximum of 4 or 8GB of RAM.

Even though they are 64-bit capable, Apple’s MacBook Pro systems have been offered with 8GB RAM as the maximum configuration. More recent models, including those released in 2011, have been built with a higher RAM limit, so even though Apple only offers 8GB RAM and mentions this as the maximum amount of RAM the systems can hold, in reality they can recognize up to 16GB if you add it.

These systems are the ones with the model number series of MacBookPro8,x or later, which include the following:
- MacBook Pro 13-inch 2.3GHz dual-core Intel Core i5

- MacBook Pro 13-inch 2.4GHz dual-core Intel Core i5

- MacBook Pro 13-inch 2.7GHz dual-core Intel Core i7

- MacBook Pro 13-inch 2.8GHz dual-core Intel Core i7

- MacBook Pro 15-inch 2.0GHz quad-core Intel Core i7

- MacBook Pro 15-inch 2.2GHz quad-core Intel Core i7

- MacBook Pro 15-inch 2.3GHz quad-core Intel Core i7

- MacBook Pro 15-inch 2.4GHz quad-core Intel Core i7

- MacBook Pro 15-inch 2.5GHz quad-core Intel Core i7

- MacBook Pro 17-inch 2.2GHz quad-core Intel Core i7

- MacBook Pro 17-inch 2.3GHz quad-core Intel Core i7

- MacBook Pro 17-inch 2.4GHz quad-core Intel Core i7

- MacBook Pro 17-inch 2.5GHz quad-core Intel Core i7

If you have one of these systems, then you should be able to install up to 16GB of RAM if needed, which can be purchased from vendors such as Crucial or Other World Computing.”

While this upgrade is possible, do keep in mind that it will not be cheap. Even though memory prices are very low these days because low PC demand has resulted in a surplus of components, the low prices are only for relatively common RAM modules, which include the 4GB and 8GB modules. The 16GB upgrades are not as common for laptop systems, so expect to pay around US$600 if you want 16GB of RAM in a laptop system.

If you’ve tried this on your MacBook Pro, please let us know how it went and how much you paid for the RAM. Beyond that, have fun and let us know what your notebook’s true maxed out RAM capacity is.

Apple releases Apple TV 4.4.2, MacBook Pro Video Update 1.0 firmware fixes

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Date: Tuesday, October 25th, 2011, 05:02
Category: Apple TV, MacBook Pro, News, Software

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You’ve got to love firmware updates, as they tend to put things back on the right path again.

Per AppleInsider, Apple on Monday issued Apple TV software update 4.4.2 to resolve issues with recent versions of the set-top box’s software, as well as Video Update 1.0 for mid-2010 15-inch MacBook Pros.

Regarding the Apple TV 4.4.2 update, Apple advised users to first reset all settings if they are already running versions 4.4 or 4.4.1.

“Apple TV devices with software version 4.4 and 4.4.1 have an issue with updating software to later versions,” Apple wrote in a support note for the update. “We recognize that this is an inconvenience and apologize.”

Last week, Apple released Apple TV Software Update 4.4.1 to fix minor bugs in version 4.4, but quickly took it down after users reported problems with it.

Released earlier this month, Apple TV software version 4.4 added Photo Stream compatibility, Trailers, Wall Street Journal Live and National Hockey League content. The update also added support for subtitles in Netflix and three new slideshow themes.

The MacBook Pro Video Update 1.0 addresses an issue where 15-inch mid-2010 models would intermittently freeze or stop displaying video. The 70.97MB download requires Mac OS X Lion 10.7.2 to install and run.

Apple had previously identified the problem as occurring in 15-inch MacBook Pros manufactured between April 2010 and February 2011. The bug caused both built-in and external displays on some machines to turn black or gray before freezing up or ceasing to display video.

If you’ve tried either update and noticed any changes, please let us know what you make of them in the comments section.

Apple quietly releases updated MacBook Pro notebook models

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Date: Monday, October 24th, 2011, 08:37
Category: MacBook Pro, News

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Well, this one came by surprise.

Per AppleInsider, with no mention of the update, Apple on Monday improved its MacBook Pro lineup with slightly faster Intel processors, as well as new graphics processors and larger hard drives in some models.

The new entry-level MacBook Pro now sports a 2.4GHz dual-core Intel Core i5 CPU. It also features a larger 500GB 5400-rpm hard drive at the same cost of US$1,199.

The faster 13-inch MacBook Pro now boasts a 2.8GHz dual-core Intel Core i7, and its hard drive has also been upgraded to 750GB. It sells for US$1,499.

For the 15-inch models, both feature quad-core Intel Core i7 processors. The low-end 15-inch has a clock speed of 2.2GHz and a 500GB hard drive, plus a faster AMD Radeon HD 6750M discrete graphics card with 512MB of GDDR5. The faster 15-inch runs at 2.4GHz with a 750GB hard drive and features the AMD Radeon HD 6770M with 1GB of GDDR5.

And the updated 17-inch MacBook Pro features a 2.4GHz quad-core Intel Core i7 with a 750GB hard drive, along with the AMD Radeon HD 6770M with 1GB of GDDR5. All MacBook Pro models come with 4GB of RAM clocked at 1333MHz standard.

Apple’s top-of-the-line build-to-order 17-inch MacBook Pro offers a 2.5GHz quad-core Intel Core i7 for an additional US$250, while the RAM can be upgraded to 8GB for another US$200. All MacBook Pro models can also have their hard drives upgraded to solid state capacities up to 512GB for as much as US$1,200.

All of the new MacBook Pros are listed as in stock, and come with free shipping. Monday’s upgrade was done silently by Apple, as the company didn’t even list the updated notebooks as being “new” to the store. As of Monday morning, the iPhone 4S was still listed as Apple’s newest product.

Stay tuned for additional details as they become available and if you’ve ordered a new MacBook Pro and have any feedback to offer, please let us know in the comments.