Apple releases MacBook Pro Software Update 1.4 for Thunderbolt-equipped MacBook Pro notebooks

Posted by:
Date: Thursday, May 5th, 2011, 02:44
Category: MacBook Pro, News, Software

el17.jpg

You snagged a 2011 MacBook Pro.

And, well, there were a few issues to sort out.

Fortunately, Apple’s recently-released MacBook Pro Software Update 1.4 might resolve some of these.

Per Engadget, the firmware update (a 132.69 megabyte download) should offer fixes for the following bugs:

– Problems encountered problems when outputting video through the Thunderbolt port to a Cinema Displays.

– Improve overall stability under heavy processing loads.

– Improvement graphics stability and 3D performance.

The update requires Mac OS X 10.6.7 or later to install and run and can also be snagged via Mac OS X’s built-in Software Update feature.

If you’ve tried the firmware update and noticed any changes, please let us know in the comments.

Rumor: Apple to redesign case for next-gen MacBook Pro

Posted by:
Date: Tuesday, April 26th, 2011, 05:09
Category: MacBook Pro, Rumor

el17.jpg

While the latest refresh of MacBook Pros are just two months old, rumors of the next update have already begun, with a new report claiming that the next model will feature a newly redesigned case construction.

Per MacRumors, an article citing “reliable confirmation” reported Monday on an alleged plans for a new case design in the next MacBook Pro update. However, the report offers no details on what changes Apple could make to the unibody construction of the current aluminum MacBook Pros.

The article cites a rumor from February which stated that the newly redesigned MacBook Pro notebooks would arrive next year. The rumored all-new design was said to already be in development at Quanta in Taiwan.

The last major update to the look of the MacBook Pro line came in 2008, when Apple updated the line with unibody construction. The unibody MacBook Pros are machined from a single block of aluminum, allowing Apple to create a strong, single-piece shell.

Apple refreshed its MacBook Pro line of products earlier this year, adding Intel’s latest-generation Sandy Bridge processors, as well as the new high-speed Thunderbolt data connection port. But the external design of the new notebooks was largely unchanged from their predecessors.

Additional rumors surfaced in February that Apple plans to transition its notebooks in the next 12 to 18 months and add features from its hot-selling thin-and-light MacBook Air notebooks. Major changes to the MacBook Air including instant-on, standard flash solid-state drives, slimmer enclosures, and the omission of optical drives are expected to become more prevalent in the design of many Mac notebooks planned for introduction in the future.

Stay tuned for additional details as they become available.

2011 MacBook Pro notebooks booting to gray screen, freezing, workarounds suggested

Posted by:
Date: Monday, April 11th, 2011, 04:25
Category: MacBook Pro, News

el17.jpg

As nifty and drool-worthy as the 2011 MacBook Pro notebooks may be, there still may be issues to sort out.

Per MacFixIt, a number of owners have noted an issue wherein the machine will start up to the gray Apple logo screen without a progress indicator and freeze. Apple has also noted the issue, releasing a knowledge base article to help with the situation.

Apple Support Discussions forum user CoryCripita writes:
“So for the second time my Macbook Pro is stuck on the ****** gray screen and won’t boot. The first time this happened 2 days ago I HAD TO resort to Archive and install. The only thing that I can even think caused this was again the fact that I updated via Software Update then rebooted.”
One suggestion offered on the forum was to reset the PRAM. To do so, turn off your machine. While holding Command + Option + P + R, turn your Mac back on. Wait for the boot chime to ring three times and your machine will start normally.

Apple has released a knowledgebase article to address some causes of this problem. According to the article, the Mac booting to the gray logo screen “may happen if the computer starts up from the hard drive or from an external drive using the wrong version or build of the operating system.”

If this happens, reinstall the proper build of Mac OS X from your install DVDs that came with your Mac. Later versions of Mac OS X will also work, but the article notes that using a version of OS X that was released before the computer will likely cause this issue.

You can check and see which version of Mac OS X your machine is attempting to start from by booting your Mac in Verbose Mode. When starting up, hold Command + V. If a DOS-like white text on black screen pops up, you’ve done it correctly.

“If the computer has the wrong build of the OS installed, the startup process will stop. The following line of text will appear on the display: “Loading SystemLibraryCachescom.apple.kext.cachesstartupExtensions.mkext.””
Hold the power button to shut down and quit Verbose Mode. When you next power on your Mac it will start normally.

If you’ve seen this issue on your end, let us know how it went.

2011 MacBook Pro-Specific Boot Camp 3.2 update appears to lead to brightness issues

Posted by:
Date: Monday, April 11th, 2011, 03:44
Category: MacBook Pro, News, Software

Here’s the thing with updates: they’re great and generally resolve problems and turn a disaster around.

Then there’s the other 10% for whom they make the sky fill with brimstone, the seas boil over and cause your cat to start waltzing across the living room floor with your terrier.

Per AppleInsider, Apple’s small Boot Camp update for the new 2011 Thunderbolt-equipped MacBook Pro models appears to be causing problems with adjusting screen brightness for some users.

While Apple said the update addresses issues that existed with system shutdowns and resolves problems with Japanese and korean keyboard, users on the official Apple Discussions page have reported that new issues were created with the update. Specifically, numerous Boot Camp users have reported since Thursday that the 3.2 update mistakenly disables the ability to control screen brightness in Windows.

“Clicking the brightness buttons (fn + F1) causes the little brightness icon to come up and move up or down, but the actual screen brightness won’t change and stays at 100%,” user pwhe23 wrote. “I don’t remember this happening before I upgraded.”

A number of other users chimed in on the thread, reporting similar results, even with a fresh install of Windows 7. User ckahn said they managed to address the problem by installing the 32-bit version of Windows 7, rather than the 64-bit operating system.

And user Polytonic found a “temporary workaround” by setting the brightness in Mac OS X, then rebooting to Windows. The Mac will apparently remember the brightness setting applied in Mac OS X and it will carry over to Windows upon the system reboot.

If you’ve seen this issue on your end, please let us know.

Apple releases Boot Camp update for 2011 MacBook, MacBook Pro users

Posted by:
Date: Friday, April 8th, 2011, 04:36
Category: MacBook Pro, News, Software

Per the cool cats at MacFixIt, Apple has released an update to the Boot Camp drivers for the latest MacBook Pro systems. This update addresses a couple of problems with Japanese and Korean keyboards in the system, and also fixes shutdown problems, according to the update’s download page. The update is specific for Windows 7, so if you are using an alternative version of Windows, this will not apply to you.

The update should be available for Boot Camp users via Apple’s Software Update utility, but it can also be downloaded and applied manually from the Boot Camp 3.2 Update web page. The update is 21.55MB in size.

If you’ve tried the update and noticed any changes, please let us know in the comments or feedback.

MyService offering 750GB upgrade service for current MacBook, MacBook Pro notebooks

Posted by:
Date: Thursday, April 7th, 2011, 04:53
Category: hard drive, MacBook, MacBook Pro, News

This could be useful.

Per MacMegasite, MyService has released a new 750GB 7200rpm hard drive upgrade for the MacBook and MacBook Pro notebooks. These new 2.5″ Momentus drives by Seagate are the largest 7200rpm hard drives available for the MacBook and the complete upgrade service is US$299, the price encapsulating the new 750GB drive, round trip shipping, professional installation and data transfer.

Your old hard drive is returned to you and can be used for backups. Since MyService is an Apple Authorized Service Provider, the 750GB upgrade will not void your Apple warranty.

Once your laptop is back at MyService, a certified technician installs the new drive and transfers the data over from your old drive. All drives feature a 3 year manufacturer warranty. After the service is completed, your notebook is cleaned, tested and sent back to you, along with your old drive. All services are completed within 24 hours of arrival.

2011 MacBook Pro Turbo Boost problem may be larger issue than originally thought

Posted by:
Date: Tuesday, March 22nd, 2011, 05:57
Category: MacBook Pro, News

el17.jpg

The good news is that the new 2011 MacBook Pro notebooks are out and they are generally considered speedy and awesome.

The bad news is that Apple may have been aware for some time of the problem of new MacBook Pros crashing under heavy loads. According PC Pro magazine, Apple appears to have deliberately turned off Turbo Boost for the top-end 13″ model (with a dual-core 2.7 GHz Intel Core i7-2620M processor) when running Windows under Boot Camp.

PC Pro originally thought that Turbo Boost had been disabled under OS X as well, but then tests performed by AnandTech showed that the feature was only disabled under Windows. “We first noticed a problem when the benchmarks finished five full runs and the results popped up on screen: the times taken to complete several of the most intensive tests were rising with each run” says PC Pro. “This would suggest an overheating problem, so we ran a temperature monitor to find out how hot this Sandy Bridge CPU was getting.”

In fact, the CPU was reaching around 93°C — almost 200°F. “93°C is not necessarily too high for a modern CPU, but it is the root cause of the bigger performance problem.” The magazine went on to state that it was sure the processor isn’t turning off Turbo Boost dynamically, since it didn’t work at all during their week of testing no matter what the CPU temperature was. Also, the cheaper model with the i5 processor did use Turbo Boost, as did the i7 model under OS X.

After measuring the underside temperature of the top-end model at 60°C — 140°F — they conclude that it might actually be a better deal to buy the cheaper 13-inch MacBook Pro. If Turbo Boost is disabled on the higher model, the lower-end version will actually run Windows faster than the more expensive MacBook Pro.

Stay tuned for additional details as they become available.

2011 MacBook Pro notebooks may be locking up/temperature spiking under heavy CPU/GPU loads

Posted by:
Date: Monday, March 21st, 2011, 04:51
Category: MacBook Pro, News

el17.jpg

It’s not as specific a problem as you might like but it’s getting some attention.

Per MacRumors, a lengthy discussion thread on Apple’s discussion forum reveals an issue that some new 2011 MacBook Pro owners have been having with their new machines. A MacRumors discussion thread also mirrors some of the complaints.

Forum user lithast describes his situation:
“Received a new 15″ 2.2/6750M MBP last week and have been having some issues with the machine locking up under load.

For example if I boot up a VM using Fusion the temperature will spike up above 90 degrees and the machine will lock up most of the time. The machine appears locked (cannot move the mouse at all and keyboard is unresponsive). I can SSH into the machine still and it still is running however. This is one example but it will freeze under a number of circumstances where the CPU/GPU load is very high (rendering, DJ Software, compiling so far in my travels).”

There’s been speculation that the issue is related to the graphics driver or power management, and it seems the issue is reliably reproducible. A wiki has been organized to document the issue. Apple is reportedly aware of the issue, but no reliable solution has been provided.

If you’ve seen this on your end, please let us know.

Owners of 2011 MacBook Pro report troubles with iTunes Home Sharing feature

Posted by:
Date: Thursday, March 17th, 2011, 11:32
Category: MacBook Pro, News, Software

el17.jpg

As nifty as the 2011 MacBook Pro notebooks are, there may be some debugging that needs to be done.

Per AppleInsider, a number of early 2011 MacBook Pro owners report being unable to connect devices or maintain connections through iTunes Home Sharing.

A support thread in Apple’s Discussion forums has received over 200 posts from owners of Apple’s latest MacBook Pros reporting issues with iTunes Home Sharing. Several readers have also contacted AppleInsider regarding the issue.

“This is turning out to be a bigger problem than I thought with many people giving up and returning their new MBP 2011 due to this conflict. Apple has yet to find a fix but it has been widely documented via phone through AppleCare and through many Apple retail stores,” wrote one reader.

According to forum user ‘themacbear,’ the new MacBook Pro was able to stream to a second-generation Apple TV at first, but then the Apple TV reported being unable to connect or would display the error message “There are no movies in this library.”

In March, Apple released iOS 4.3 with new Home Sharing features. The Mac maker also issued iTunes 10.2 and then iTunes 10.2.1 to add compatibility with iOS 4.3 and Home Sharing. In spite of the updates, a number of users continue to report being unable to connect or maintain connections with iOS devices on their early 2011 MacBook Pros.

Recent improvements to the Home Sharing feature expand iTunes library sharing from just between Macs, PCs and Apple TVs to include mobile devices such as iPods, iPhones and iPads. When working properly, Home Sharing in iOS 4.3 allows an unlimited number of iOS devices to access content over Wi-Fi.

Though early 2011 MacBook Pros appear to be having the most trouble with Home Sharing, owners of older machines have also reported problems with the feature in a support thread for Home Sharing in iOS 4.3 that has reached 60 posts.

Stay tuned for additional details as they become available and if you’ve seen this issue on your end, please let us know.

EFI firmware trick allows some 2008 MacBooks, MacBook Pros to address 8GB of RAM

Posted by:
Date: Monday, March 7th, 2011, 04:46
Category: MacBook Pro, News

el17.jpg

Sometimes these things catch you by surprise in nifty ways.

Per the Apple Core, the cool cats at Other World Computing took another look at the memory limits in some of Apple’s late 2008 Core 2 Duo MacBook and MacBook Pros. Its testing found that a specific blend of updated firmware, Boot ROM and OS versions will let the notebooks handle a 8GB RAM upgrade.

According to a recent entry in the company blog, the tip says that machines running the latest update to Snow Leopard can address 8GB rather than the previous 6GB limit. It all depends on which version of the EFI Firmware Update and Boot ROM is installed.

The practical upshot of all this is that if you installed the EFI Update when it first came out, like we did, you would have gotten the old code, which meant your computer would only address 6GB properly. Those who didn’t upgrade until after Apple changed the updater got the newer firmware, which allowed proper addressing of 8GB.

Upon manually installing the “updated” version of the EFI Firmware in various test machines, the notebooks were able to address 8GB normally, without any crashing or slowdowns.

Users may have to download updated Boot ROMs, make sure they are running OS X Snow Leopard v10.6.6. According to the blog post, the machine must run the Mac OS X 10.6.6 software.