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MacBook Random Shutdown Syndrome (RSS) Isolated

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Date: Tuesday, September 5th, 2006, 08:00
Category: MacBook

Chris Price has found an update on MacBook Random Shutdown Syndrome (RSS). Apple has isolated it to a design flaw in the heatsink. He called Apple and asked why his MacBook repair was “on hold” and they said that they were waiting for one part, a heatsink.
It’s hard to say what’s wrong with it, it could be a flaw with the installation (like, a gallon of thermal grease), or something with the design of the unit itself. I suspect that they’ve retooled the heatsink since many people are listed as “on hold” waiting for this one part.
UPDATED 01 September 2006:
Apple has posted a ridiculous knowledge base article on the topic that simply says “If your MacBook is shutting down intermittently, please contact AppleCare for service.”

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MacBook Random Shutdown Syndrome (RSS)

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Date: Thursday, August 31st, 2006, 08:00
Category: MacBook

Delivering the keynote address opening the academic term of a leading law school in South America, using Keynote on my two-week-old MacBook (white, 2GHz), the computer shut down in the middle of the presentation. Like others posting on different Mac newsgroups, my MacBook has Random Shutdown Syndrome (RSS).
Until now this happened running on the battery, so I made sure to plug the machine in. In the middle of a presentation to 150 people, the machine suddenly shut down – plugged in, with the battery charged. It was embarrassing to have to restart the computer, log in and reload the Keynote presentation in the middle of the keynote presentation.
Having used a PowerBook 160, Wallstreet, Pismo and trading in a TiBook 800 for the MacBook, I had come to expect that as a Mac notebook user, I would not experience this sort of profession-impeding problems. Other user experiences I’ve read suggest that Apple’s various repairs have not resolved the problem and that Apple doesn’t seem to fully understand what causes it.
Surprisingly, this happened with the notebook the Apple Store in North Carolina gave me to replace a machine I had bought two days earlier, which had a rough and grainy display (as if it was stuck in ‘thousands of colors.’) This experience gives me the unpleasant impression that Apple is slipping in quality control as it ramps up production to increase demand. It certainly made me miss my bombproof TiBook.
Contributed by: JD
More cases of MacBook Random Shutdown Syndrome (RSS) can be found on this site dedicated to the flaw. -Ed

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The Apple Core: Test for MacBook Random Shutdown Syndrome (RSS)

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Date: Tuesday, August 29th, 2006, 08:00
Category: MacBook

MacBook Random Shutdown Syndrome (RSS) seems to becoming more common with MacBook owners. Luckily there’s a simple test to diagnose if your MacBook is afflicted.
Read the rest of the story on my ZDNet Blog: The Apple Core.

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Seattle Times: Best computer for school? MacBook

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Date: Monday, August 28th, 2006, 09:27
Category: MacBook

I’ve always had a weakness for stationery, and the end of August is when it’s worst. I can get lost in a drugstore’s overstocked aisles of back-to-school gear for half an hour or more looking at notebooks and art supplies, reminiscing back to that transitional window between summer and fall.

But students today are just as likely to find themselves bathed in the LCD glow of the computer aisles of electronics chains. The question of which computer to take to school has become more important than which type of pens to buy.

In years past, I’d suppress my inner Mac booster and point out that you should weigh the school’s operating system suggestions (which typically means Microsoft Windows) in your deliberations, and I’d note in fairness that a Windows laptop can be better suited for some people.

Boy, am I glad I don’t have to do that anymore.

Get a MacBook.

The Seattle Times: Business & Technology: Best computer for school? MacBook

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MacBook Discoloration Solved (via Peeling)

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Date: Tuesday, August 22nd, 2006, 12:14
Category: MacBook

macbook-peel-250.jpgI thought you might find this interesting. I bought my MacBook the day they came out at the San Francisco Apple store. I’ve had major discoloration with it (partly because my work environment is so dusty).
I was going to take it to the Apple Store (as noted they will replace or do whatever with the plastic). Then, today, I looked at the dirty edge of my MacBook, and it was — for lack of a better word — fraying. With a little nudging, the “surface” of my dingy MacBook began to peel away, revealing a beautiful white plastic underneath.
My MacBook had been running very hot for about 30-45 minutes before this happened (I was doing some heavy processing). Since my MacBook has cooled it has stopped peeling.
So, either someone somewhere forgot to take the protective coating off my MacBook, or I’ve burned through an intended layer of plastic. This is odd, as I’ve previously tried various ways of “cleaning” my MacBook to no avail — strange it should just start to peel now.
I don’t know if this is the reason for anyone else’s discoloring, or if mine (with this layer peeling away) will start to discolor in different ways. In any case, that’s my story.
Sorry the photos are so blurry, the only camera I had on hand was my Pocket PC (ick!).
Four larger (albeit blurry pics) after the jump…
(Contributed by: Tim Nevits)

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MacBook SMC Firmware Update 1.4f10 Released

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Date: Friday, August 18th, 2006, 10:36
Category: MacBook

Apple has released another SMC firmware update, this time it appears to be just for the MacBook and not the MacBook Pro.

The SMC Firmware Update adjusts fan behavior in the MacBook. After this update has completed successfully, your SMC Version will be: 1.4f10.The updater application will be installed in the /Applications/Utilities folder.

Apple – Support – Downloads – MacBook SMC Firmware Update

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MacBook SuperDrive and Battery Issues may be Related

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Date: Thursday, August 17th, 2006, 12:33
Category: MacBook

Evidence of battery, logic board-related issue Further evidence is appearing that would seem to indicate that at least some SuperDrive issues are related to problematic batteries or logic boards. Readers continue to report improved function after receiving replacement batteries and/or logic boards.

MacFixIt – MacBook and MacBook Pro SuperDrive failure (#3): Evidence of battery, logic board-related issue; PMU resets working for some; mo

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MacBook and MacBook Pro SuperDrive failure (#2): Battery-related?; Try PMU reset; more

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Date: Tuesday, August 15th, 2006, 21:03
Category: MacBook

I haven’t experienced any problems with the SuperDrive in my MacBook Pro, but others have:

A surprisingly high number of readers have responded to our initial coverage of an issue where the SuperDrives in both MacBooks and MacBook Pros fail — generally with an inability to mount or read data from otherwise viable media… in most cases, the problem affects CDs, but issues with DVDs have also been reported. The problematic discs mount properly and can be read from other Macs, but fail the same processes when inserted into some MacBooks and MacBook Pros.

MacFixIt – MacBook and MacBook Pro SuperDrive failure (#2): Battery-related?; Try PMU reset; more

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MeromBooks as Soon as September

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Date: Monday, August 14th, 2006, 09:07
Category: MacBook

It appears that Apple is on track to release Merom-equipped MacBooks and MacBook Pros as soon as next month. Merom, you’ll remember is Intel’s new cooler-running Core 2 Duo mobile chip with 4MB L2 cache for notebook computers

Sources at PC and notebook component makers indicated that Apple will launch its MacBook laptops using Intel’s new 64-bit Merom CPU in September, with associated OEM makers, such as Asustek and Quanta Computer, expected to benefit from that, according to a Chinese-language Commercial Times report.

DigiTimes >> New Merom-based MacBooks to boost orders at Asustek and Quanta

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Do MacBooks Make Business Sense as PC Laptops?

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Date: Tuesday, August 1st, 2006, 22:14
Category: MacBook

One of my clients found themselves overdue for ordering new PC laptops for their business, but were out of options: the Dell Latitudes they’d bought over the last five years had not held up well, and the HP laptops they bought more recently couldn’t accommodate reasonable upgrades and were heavy and unpopular with users.

I arranged with Apple Enterprise to obtain four MacBooks for a month long trial to determine if Apple’s new Intel based laptops could replace PC laptops in a business environment running Windows. Here’s an introduction to what I learned in using MacBooks and BootCamp to run Windows.

Roughly Drafted >> Do MacBooks Make Business Sense as PC Laptops?

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