Apple offers replacement program for faulty Time Capsule units sold in 2008

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Date: Monday, July 12th, 2010, 07:30
Category: News, Time Capsule

timecapsule.jpg

You either love or hate the Time Capsule, but when the unit shuts down unexpectedly or doesn’t power on at all, you tend to land on the side of hating it a bit more.

Per Macworld and a recent Knowledge Base article, Apple is offering a replacement program on Time Capsule models sold between Feburary and June 2008. The company says affected models of its backup device may shut down unexpectedly or may no longer power on.

Apple’ss advisory is not an official recall, per se, the company is only asking for those with affected units, rather than every device within the time frame. The Knowledge Base article covers Time Capsules with serial numbers XX807XXXXXX – XX814XXXXXX.

According to the company, devices that fall into the serial number range and time frame can be brought into an Apple Store or other Authorized Retailer, where, if the problem is confirmed by the staff, Apple will repair or replace it free of charge. If you want to keep the data from the hard drive, Apple’s official word on the matter is that it will provide “options depending on where you live.” Users in the U.S. and Japan are advised to mail the device to Apple and turnaround time is estimated at “3 to 5 days”, whereas all other countries can have data transferred from the old Time Capsule to the replacement in-store. Of course, if you have the ability to transfer the data to another hard drive yourself, it might be the better option.

If you had this issue earlier, and paid for a repair or replacement Time Capsule, Apple advises you to call the company to discuss a possible refund.

Now, if your Time Capsule falls within the range of dates and serial numbers, but isn’t exhibiting any symptoms, there’s no need to rush to a Genius Bar just yet. This replacement program covers affected models three years from the original date of purchase, so if the Time Capsule you bought in February 2008 starts having power issues in a few months, you’ll have until 2011 to bring it in. And if your device falls outside the range but is exhibiting similar issues, it can’t hurt to get it checked out: Apple says it will “evaluate the service data and will provide further updates to the program if needed.”

Stay tuned for additional details as they become available.

Apple move closer to obtaining Wi-Fi license for Chinese market iPhones

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Date: Monday, July 12th, 2010, 07:51
Category: iPhone, News

Since its inception into the Chinese marketplace, Apple’s iPhone has been restricted from incorporating a Wi-Fi capability.

That may be about to change as this week, Chinese regulators issued a network access license for an Apple iPhone that is equipped to use the China-developed wireless LAN security protocol, WAPI (WLAN Authentication and Privacy Infrastructure). China’s Telecommunications Equipment and Certification Center (TENAA) published photos of the phone, which appears to be an iPhone 3G, on its Website.

Per Macworld, representatives from Apple and China Telecom, the local carrier that Apple has selected as its partner, would not comment on the device’s capabilities, nor when it would go on sale.

When iPhones began officially entering the Chinese market in 2009, Apple was forced to disable their Wi-Fi capabilities to comply with Chinese laws. At the time, Chinese regulators would only allow mobile phones using the Chinese WAPI protocol for secure wireless access.

Stay tuned for additional details as they become available.

We Have a Winner: Outlet Charging Proves Faster for iPhone 4

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Date: Monday, July 12th, 2010, 04:02
Category: iPhone, iPod, News

Among the great debates of computer technology (along with whether or not to shut your computer down for the night or put it to sleep and how this affects the hardware) is the question as to whether or not to charge an iPhone or similar device via an outlet or USB port. Even in the case of charging an iPad, where the user receives a “not charging” message near the battery indicator, the device is charging, but slowly.

The guys over at When Will Apple? took the time to do a pretty decent job of comparing charging times on the iPhone 4, comparing USB to AC outlet. The conclusion: USB charging takes 23% longer to charge an iPhone 4 than charging via an AC outlet. If you’re in a rush to charge your phone, that’s a pretty significant difference.

The little flaw in this test is not knowing the amount of charge coming from the USB port used, as not all USB ports are created equal.

If you’ve found a different result on your end, please let us know.

Apple posts changes to MobileMe back end, apps

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Date: Friday, July 9th, 2010, 05:25
Category: News, Software

There’s always something happening on the server end and Apple’s MobileMe service is no exception. Per CNET, Apple released a new bout of changes to the MobileMe services on Thursday. The changes cover everything from iApp improvements to using the MobileMe website and working from within OS X 10.6.4:

Improvements with iOS 4.0 (for iPhone and iPod touch):
The Mail app supports MobileMe Mail aliases when composing or replying to messages.

Find My iPhone app:
The new Find My iPhone app allows you to find your device from another iPhone, iPad, or iPod touch.

iDisk app version 1.2:
Designed for both iPhone and iPad.
Option to open iDisk documents in compatible apps (such as open a PDF file in iBooks).

Gallery app version 1.1.1:
When viewing individual photos over a Wi-Fi network, higher resolution images are automatically downloaded on iPhone 4.

Improvements with Mac OS X v10.6.4:
Fixes an issue that may cause Address Book contacts to disappear when sharing is enabled.

MobileMe Control Panel 1.6:
Improves syncing of MobileMe Contacts with Microsoft Outlook. See this article for details.

Mail at me.com:
The new MobileMe Mail web application is available for all users.

Find My iPhone at me.com:
The Find My iPhone web application has a full-screen map view. Multiple devices are listed in a sidebar.

Calendar Beta at me.com:
The beta includes a new web application with support for calendar sharing and event invitations.

Me.com website:
Clicking the cloud icon brings up an application switcher.
Clicking your name allows you to access Help, Account, and sign out.

Fring adds video conferencing feature to app, handles videoconferencing over 3G networks

Posted by:
Date: Friday, July 9th, 2010, 03:44
Category: iPhone, News, Software

For those of you hankering for a third-party video calling app for the iPhone 4, the new version of the Fring social networking app has now added support for video calling.



The bonus: It appears to work adequately over 3G as well.

This opens the door for services that could have potentially broader implications than FaceTime itself, since Apple’s service is limited to WiFi and currently only works between iPhone 4 handsets.

Fring is available for free and requires iOS 3.0 or later to install and run.

How-To: deactivate Network Services to improve iOS device battery life

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Date: Thursday, July 8th, 2010, 04:31
Category: How-To, iPad, iPhone, iPod, News

Although the iOS 4 software update has been lauded as improving battery life for most users, some are finding the improvements lacking. Per the Apple Toolbox Blog, one source of this may be overuse of the Location Services feature which can accompany checking Push notifications, and having many open Safari windows open.

It now appears that overactive location services usage can result in poor battery life. Specifically, apps that use location services in the background can quickly drain the battery.

The post offers the following steps for resolving this and hopefully upping your iOS device’s battery life:

“To check location services usage on an app-by-app basis, navigate to Settings > General > Location Services.

Turn location services off for all applications, then turn them back on for desired apps one by one or in groups. Via this procedure, you can identify which app’s use of location services is draining battery.

Alternatively, you can temporarily turn off location services altogether and check for increased battery life.”

Mozilla releases Firefox 4, beta 1 for public testing

Posted by:
Date: Thursday, July 8th, 2010, 04:05
Category: News, Software

elfirefox

For the brave and the bold, Mozilla has released the first public beta of its upcoming Firefox 4 web browser. The new browser, a 20.2 megabyte download (courtesy of VersionTracker), incorporates the following fixes and changes:

- Tabs are now on top by default on Windows only – Mac OS X and Linux will be changing when the theme has been modified to support the change.

- On Windows Vista and Windows 7 the menu bar has been replaced with the Firefox button.

- You can search for and switch to already open tabs in the Smart Location Bar

- New Addons Manager and extension management API (UI will be changed before final release)
Significant API improvements are available for JS-ctypes, a foreign function interface for extensions.

- The stop and reload buttons have been merged into a single button on Windows, Mac and Linux.

- The Bookmarks Toolbar has been replaced with a Bookmarks Button by default (you can switch it back if you’d like).

- Crash protection for Windows, Linux, and Mac when there is a crash in the Adobe Flash, Apple Quicktime or Microsoft Silverlight plugins.

- CSS Transitions are partially supported.

- Full WebGL support is included but disabled by default at this time.

- Core Animation rendering model for plugins on Mac OS X. Plugins which also support this rendering model can now draw faster and more efficiently.

- Native support for the HD HTML5 WebM video format.

- An experimental Direct2D rendering backend is available on Windows, turned off by default.

- Web developers can use Websockets for a low complexity, low latency, bidirectional communications API.

- Web developers can update the URL field without reloading the page using HTML History APIs.

- More responsive page rendering using lazy frame construction.

- Link history lookup is done asynchronously to provide better responsiveness during pageload.

- CSS :visited selectors have been changed to block websites from being able to check a user’s browsing history.

- New HTML5 parser.

- Support for more HTML5 form controls.

The Firefox 4 beta is available for free and requires Mac OS X 10.4 or later to install and run.

If you’ve tried it and have any feedback to offer, let us know in the comments

AT&T, Alcatel-Lucent release joint statement regarding slow iPhone 4 upload speeds

Posted by:
Date: Wednesday, July 7th, 2010, 10:48
Category: iPhone, News

Following up on the recent frenzy of news since iPhone 4 users began reporting crippled upload speeds on AT&T’s 3G network at the start of the holiday weekend, AT&T and component supplied Alcatel-Lucent jointly identified a software defect that’s apparently triggered under certain conditions.

Per MacRumors, the following joint statement has been released:

“AT&T and Alcatel-Lucent jointly identified a software defect – triggered under certain conditions – that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices.”

There is no word on a timeframe for deployment of the software fix for Alcatel-Lucent’s equipment.

Apple releases version 1.2 of MobileMe iDisk app, adds iPad support

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Date: Wednesday, July 7th, 2010, 04:58
Category: iPad, News, Software

Apple on Tuesday released version 1.2 of its MobileMe iDisk application, bringing support for multitasking within iOS 4 for the iPhone 3GS and iPhone 4, as well as native support for the iPad.

The 3.4MB update is available from the App Store or through iTunes. New features in version 1.2, according to Apple, include:

- Designed for both iPhone and iPad.

- Multitasking support for iPhone 4 and iPhone 3GS (iOS 4 required).

- Quickly switch to another app and back using iDisk.

- Play audio from your iDisk while using another app.

- When app is opened, the last file or directory viewed is displayed.

- Option to open iDisk documents in compatible apps such as iBooks.

- When sharing a file, an email can be sent from any configured email account.

- The URL for a shared filed can be copied and pasted.

- Various stability improvements.

The iDisk application was first released for the iPhone and iPod touch in July of 2009. It allows users to remotely access files saved online via the MobileMe service.

AT&T upload speed limits may be bug, not intentional data throttling

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Date: Wednesday, July 7th, 2010, 04:44
Category: iPhone, News, Software

Following up on yesterday’s story in which some iPhone 4 users are experiencing slow upload speeds on AT&T’s network, the incident may be a genuine bug and not intentional data capping.

Per AppleInsider, users across the U.S. have reported upload speeds of around 100Kbps, well below the capabilities of the HSPA-capable iPhone 4. The issue has affected users in a number of major metropolitan areas across the country, including New York and Los Angeles.

While some speculated the problems were a result of bandwidth throttling by AT&T, that is not said to be the case. Instead, sources close to the story have stated that the issues are a result of an unintentional software glitch related to High-Speed Uplink Packet Access in some sections of the country. When working properly, HSUPA can allow uplink speeds of 5.76Mbit/s.

It is believed that a fix for the issue is forthcoming, though AT&T did not provide a comment on the matter as of Tuesday evening.