Best Buy Customer Purchases MacBook Pro, Receives 5-Pound Paving Brick in Box

Posted by:
Date: Thursday, June 4th, 2009, 09:15
Category: Fun, retail

Per TechEBlog, a Best Buy customer identified only as “Ryan” recently purchased a MacBook Pro notebook for a U.S. Best Buy location only to discover a five pound paving stone in place of the US$2164.89 notebook.


When he tried returning the item, the store’s manager stated the following: “Apple seals the boxes, not us. Take it up with Apple.”
Sometimes words fail me.
And this is one of them.

Apple Revises One to One Support, Training Programs

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Date: Wednesday, June 3rd, 2009, 09:47
Category: News, retail

If you’ve snagged a Mac within the past couple of years, you were probably offered Apple’s ProCare, which has functioned as advanced placement in the Genius Bar’s repair queue, initial setup for new Macs and complimentary training sessions. The service, introduced in 2004, was renamed “One to One” in 2007 when more individual training was offered.
According to The Unofficial Apple Weblog, One to One is now being changed to offer new features as well as new limitations. ProCare’s complete Mac setup & data transfer is now included with One to One. Previously, One to One only included a “simple” setup.
Other changes for One to One include exclusive workshops only available to One to One members as well as the new “Personal Projects” session for larger blocks of time. Members can now reserve a session for up to a three hour block of time to create, with an Apple trainer’s assistance. Similar to workshops, Personal Projects are a group activity in that several members will be present; while a workshop includes members working on the same topic, a project session includes members working on individual and unrelated tasks.
One to One is also now only available with the purchase of a new Mac at an Apple store; this is in contrast to the previous One to One and current ProCare services which could be purchased at any time. One to One memberships are also now only renewable two times for a maximum membership duration of three years. Existing memberships (beginning prior to June 2, 2009) in One to One will be renewable only one time.
Customers can purchase a new One to One membership along with a new Mac at any Apple Retail store now. Per Apple, this service’s availability will expand to Apple’s online channel in the near future.

Wal-Mart Redesigning Electronics Department, May be Looking to Carry Apple Products

Posted by:
Date: Wednesday, May 20th, 2009, 08:31
Category: retail

A recent Wal-Mart move to overhaul the chain’s electronics department in many of its retail locations with Apple-designated shopping areas is being seen as a sign that the mega-retailer is making a pitch to eventually carry Apple’s product line.
According to AppleInsider, the chain began revamping the electronics departments in approximately 3,500 of its locations last week, including 2,600 Supercenter locations. The move is being seen as a bid to capture a large portion of big-screen TV market share vacated by the closing of Circuit City, which shut down its operations after filing for bankruptcy back in November.
As part of the renovations, which should provide for a more spacious and interactive shopping experience, Wal-Mart will also be rolling out specialized in-store boutiques for popular brands such and Nintendo and Apple, similar to the Apple store-within-a-store layouts found in Best Buy retail stores.
Ben Reitzes, an analyst with Barclays Capital, offered a view that the move as a precursor to Wal-Mart extending its reach beyond iPods, iPhones, and accessories to Apple’s Mac line of computers.
“We believe Wal-Mart is actively pitching Apple to carry more products,” he said. “With Wal-Mart improving its retail displays, we believe that the mega-retailer could eventually earn the right to sell select Mac products without diluting Apple’s brand.”
Upon last check, Apple had under 10,000 distribution points for the Mac worldwide, so a move into Wal-Mart would increase Mac exposure significantly. Reitzes also noted that many of Wal-Mart’s stores are located in rural areas not near one of Apple’s own company stores.
The analyst also commented that while he doesn’t see the existing Mac line as a particularly good fit for the discount retailer outside of its US$599 Mac mini and US$999 MacBook offerings, but said he believes the company is working on more sub-US$1000 products that may eventually appeal to Wal-Mart’s customer base.
“We have recently stated that Apple could reposition the low-end of it Mac lines to be more affordable as well as eventually introduce an ultraportable touchscreen tablet device as early as this year,” Reitzes said. He’s likely referring to a couple of AppleInsider reports on those respective matters, including plans for more affordable Macs later this year and a Newton-like web tablet sometime thereafter.
Stay tuned for additional details as they become available and if you’ve seen or heard anything on your end, let us know.

Apple Store Retail Locations to Close From 2 to 6 P.M. for iPhone Launch

Posted by:
Date: Tuesday, June 26th, 2007, 13:55
Category: retail

iphonehand.jpg; border=
If you’re camping out for an iPhone, expect a calm before the storm.
According to iLounge, Apple has just updated its retail store web page to announce that it will be closing its doors from 2 P.M. to 6 P.M. on Friday to prepare for the iPhone launch.
The announcement mentions that the handsets will be sold on a first-come, first serve basis.


The Apple Core: Apple dominates three Amazon categories

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Date: Thursday, December 28th, 2006, 08:00
Category: retail

Yesterday I crowned Apple the new king of retail when it was revealed that the company’s retail stores brought in more annual sales per square foot than any other retailer including heavyweights like Best Buy, Neiman Marcus and Tiffany & Co.
In addition to Apple’s impressive sales per square foot it’s also worth noting that Apple currently holds the top spot in three categories at MP3 players, notebooks and desktops.
Read the rest of the story on my ZDNet Blog: The Apple Core.


Apple Retail Employees Canned for Downloading Leopard

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Date: Tuesday, August 22nd, 2006, 12:00
Category: retail

At least five employees of Apple’s retail stores have been fired after admitting to having downloaded copies of Mac OS X 10.5 Leopard from the Internet that were distributed to developers at Apple’s Worldwide Developers Conference two weeks ago. “Dozens” more also face termination, Think Secret has learned.

Think Secret – Briefly: Leopard downloads prompt Apple retail firings


Apple Retail Store Opens in Atlantic City

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Date: Saturday, August 19th, 2006, 11:03
Category: retail

apple-store-ac-line.jpgWe arrived the at the grand opening of the new Apple retail store in in Atlantic City, NJ at around 10 a.m. for an 11 a.m. opening. There were only about 40 people in line. By 10:30 a.m. there were over 400 people in line and it was building fast. There was a definite herd mentality in play here, people were willing to line up because they heard that someone was “giving something away.”
apple-store-ac-repair.jpgOnce inside I was able to get a quick appointment with a Genius to look at the soggy space bar on my MacBook Pro’s keyboard. The Genius (Patrick) quickly hooked me up and ordered a replacement and told me he’d call me when it came it. I should have brought the cranky iBook G3 12-inch that is sitting on my desk… Note to self…
We’ll I’m off to snag one of the 1000 t-shirts, rumor is that there are less than 500 left. Enjoy the pictures.
Some images from the
Pre-Opening (back in July) and today’s Grand Opening – posted live from the Genius Bar.


Atlantic City Store Grand Opening

Posted by:
Date: Tuesday, August 15th, 2006, 12:19
Category: retail

If any PowerPage readers from the Garden State want to get together for a Grand Opening party – get in touch!

Apple has officially announced the grand opening of The Pier at Caesars (Atlantic City, NJ) store for August 19th at 11 a.m. No doubt because of the store’s location, it will be open unusual hours: 11 a.m. to midnight every day. The grand opening will feature the usual sweepstakes (Digital Lifestyle Collection valued at $2,229) and 1,000 commemorative T-shirts.

ifoAppleStore – News and information about Apple Computer’s retail stores

Two New Apple Stores Coming to the Garden State

Posted by:
Date: Monday, July 3rd, 2006, 09:00
Category: retail

Good news for Apple heads living in New Jersey: two new Apple retail stores are coming to the Garden State.
The Pier at Caesars (Atlantic City, NJ) mall began their phased-opening last Tuesday with only 12 of forty stores opening for business. Several restaurants and nightclubs are set to open after Labor Day, according to, and the Apple store will probably open in late July.
Cherry Hill Mall (Cherry Hill, NJ) will be the 10th Apple store in NJ. According to “The mall has 165 shops and a 13-stall food court, and is anchored by JC Penney and Macy’s. The new store will be just 8 miles from the existing Sagemore (NJ) store.”


Buy a MacBook, get a Free iPod nano

Posted by:
Date: Tuesday, June 6th, 2006, 08:59
Category: retail

back-to-school.pngApple has launched a new back-to-school promotion: purchasers of a new Mac (MacBook, MacBook Pro, iMac, or Power Mac G5) before 16 September 2006 will receive a free iPod nano by mail-in rebate:

Mac – it’s the perfect college companion. It runs Microsoft Office, so you can get your work done. It lets you video chat, build a blog, create a podcast, and more – right out of the box. And it has great security features to keep all your stuff safe and out of harm’s way.
When you buy a Mac and iPod Nano by September 16, 2006, your iPod nano is free after mail-in rebate. Or choose another iPod and enjoy big savings after mail-in rebate. Plus, use your education discount on other products to save even more.