O'Grady's PowerPage » retail

Apple modeling Apple Watch try-on/appointment experience after updated Genius Bar changes

Posted by:
Date: Thursday, April 2nd, 2015, 08:24
Category: News, retail, Wearables


The scheduling and appointment-based changes that seem to be effective for the Genius Bar will apparently be used for Apple Watch try-ons and appointments.

Recently, sources have indicated that Apple will be focusing on appointments to try on and view the Apple Watch upon its release later this month. These changes, which are similar to those that have been implemented at the Genius Bar (wherein the Genius Bar will handle walk-in appointments by taking a customer’s cell phone number, encouraging them to walk around and then texting updates as to their waiting times), will also be used for Apple Watch customers.

Leaked Apple documents outline possible Apple Watch purchase, try-on process

Posted by:
Date: Monday, March 30th, 2015, 07:33
Category: retail, Rumor, Wearables


Some leaked documents have revealed what may be in store for Apple Watch buyers come April.

Shoppers wanting to buy an Apple Watch from an Apple Store will not be able to pick one up without a prior reservation, at least at launch, according to a new report.

Prospective buyers will need to make a “Product Reservation” online to secure a specific model, eschewing Apple’ usual Personal Pickup option, according to leaked training documents obtained by MacRumors. The documents also reportedly state that if a person simply walks into an Apple Store, retail workers should offer the option to try on a Watch, but then help them place an order through Apple’s website or the official Apple Store app.

Apple Pay stickers, decals now available to merchants

Posted by:
Date: Tuesday, March 24th, 2015, 08:16
Category: News, retail


Apple on Monday updated a section of its Apple Pay website, adding a new feature that allows businesses to order Apple Pay decals for merchants.

Clicking the link to order decals takes merchants to a new Apple Pay Supplies website where they can sign up to receive an Apple Pay kit that contains window and register decals. In the kit, there are glass decals in two sizes, register decals in two sizes, and an application tool. Businesses can order up to five kits using the online tool, but larger decal orders require placing a phone call to Apple.

Kits are available at no cost after a company, name, email address, and shipping address are entered.

Apple Store employees undergoing final Watch training, units to be in stores on April 10th

Posted by:
Date: Thursday, March 19th, 2015, 08:33
Category: News, retail, Wearables


With April 10th and the launch of the Apple Watch approaching, Apple Store retail employees have been receiving special training on the device, but special meetings will take place at retail stores starting next week to give all retail employees a chance to go hands-on with the watch.

Many employees will see the watch in person for the first time at this point, and Apple will use the meetings to give them further training on the device. In its training materials, Apple has told employees they will “be the first to see Apple Watch, the first to try it on and the first to share it with the world.”


Rumor: Apple to begin offering rewards for non-iPhone trade-ins

Posted by:
Date: Tuesday, March 17th, 2015, 08:47
Category: iPhone, retail, Rumor


There’s now a reward system in place for turning non-iPhone smartphones in to Apple.

Sources have stated that Apple is planning to add Android, BlackBerry and Windows Phone handsets to the list of acceptable trade-ins for its Reuse and Recycling Program, which exchanges used hardware for Apple Store gift cards.

Apple is apparently preparing to expand its Reuse and Recycling Program to include non-iOS handsets, including hardware running iOS nemesis Android.

Under Apple’s current program, first launched in 2011, iPhone users can nab an Apple Store gift card worth up to US$175 for a fully functional 64GB iPhone 5s. The company will reportedly offer similar deals for smartphones running Android, BlackBerry and Windows Phone operating systems, but specific hardware grading criteria is unknown.


Apple ID errors end, lost sales for App Store, iTunes Store estimated around $25 million

Posted by:
Date: Thursday, March 12th, 2015, 09:58
Category: App Store, iTunes Music Store, iTunes Store, News, retail, Software


The Great Apple ID Snafu of 2015 is over.

And it apparently cost Apple about US$25 million in lost sales revenue.

Over the course of a 12-hour outage between Tuesday and Wednesday, Apple’s iTunes Store and App Store were down due to a DNS error. During this time, users couldn’t purchase apps, songs, movies or books. It took Apple 12 hours to get their systems up and running again, costing the company about US$25 million in lost sales.


Select Marriott Hotels, Etsy to begin accepting Apple Pay in 2015

Posted by:
Date: Tuesday, March 10th, 2015, 08:01
Category: iOS, iPad, iPhone, iPod Touch, News, retail, Software


This summer, you’ll be able to use Apple Pay at certain Marriott hotels in the U.S.

In addition, Marriott Rewards members will be able to load their Rewards benefits via co-branded credit cards into Apple Pay.

The first batch of Marriott hotels to get Apple Pay include The Ritz-Carlton New York at Central Park, The Ritz-Carlton Washington D.C., EDITION Miami, JW Marriott Chicago, Renaissance New York Times Square Hotel, San Francisco Marriott Marquis, San Francisco Airport Marriott Waterfront, New York Marriott Downtown, San Jose Marriott, Courtyard Chicago Downtown/Magnificent Mile, Courtyard Los Angeles L.A. Live and Residence Inn Los Angeles L.A. Live.


Apple Watch announced, device to be available for pre-order on April 10th, will be in stores come April 24th

Posted by:
Date: Monday, March 9th, 2015, 15:40
Category: Hardware, News, retail, Wearables


And now, the big kahuna.

On Monday, Apple announced the Apple Watch, which will become available for pre-order on April 10.

The wearable device ranges from US$249 with a smaller 38mm watch band and goes for US$399 with a 42mm watch band. The Sport model features a stainless steel alloy that’s apparently 80 percent harder than normal stainless steel, leaps up to US$549 for the 38mm model with Apple’s most pedestrian wrist band, and tops out at US$1,049 for 38mm versions with high-end fashion bracelets—like the Space Black Stainless Steel Link version.

For those of you who are made of money, an 18K gold version starts at just US$10,000. This can go up to US$17,000 with a Yellow Gold model with a Bright Red Modern Buckle

You’ll only be able to buy the Edition models at select retail stores.


Rumor: AppleCare now offering support for Beats Music products, accepting Apple Pay for business clients

Posted by:
Date: Friday, March 6th, 2015, 08:28
Category: retail, Rumor


As of Thursday, AppleCare has begun providing support for Beats Music customers as well as accepting Apple Pay for payment. Prior to this, support for Beats’ customers went through an alternate service. According to sources, AppleCare staff are now taking Apple Pay as a form of compensation.

Support for the Beats music products has been slowly integrated into Apple’s system since the company’s purchase of Beats Electronics and Beats Music for US$3 billion in 2014.

Apple adds 17 more banks and credit unions to list of supported Apple Pay institutions

Posted by:
Date: Tuesday, March 3rd, 2015, 08:53
Category: Finance, News, retail, Software


Apple recently announced that more than a dozen new banks and credit unions have added support for Apple Pay, adding to the 98+ banks and institutions that have come on board with the payment plan.

The new banks and institutions are as follows:

Affinity Plus Federal Credit Union

American Airlines Credit Union

Bank of Hawaii

Baxter Credit Union