Rogers Wireless, Telus, to offer iPad, iPad mini sales, Wind to offer nano-SIMs for iPhone 5 handset

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Date: Monday, June 17th, 2013, 06:05
Category: iPad, iPad mini, iPhone, News, retail

There shall be additional iPad offerings in the great white north.

Per Engadget, Canadian wireless carriers Rogers and Telus will start selling cellular LTE versions of Apple’s iPad and iPad mini in the near future, while Wind Mobile has already started sales of nano-SIM cards to bring unlocked models of the iPhone 5 to its network.

Both Rogers and Telus made the announcement on Friday in posts to their respective websites, saying that customers will be able to buy the iPad and iPad mini from carrier stores in the “coming weeks.”

The rival companies both have webpages dedicated to the iPad, with information and images mirroring Apple’s own site. Particular plan specifics were not released, but each carrier said it would continue offering no-contract data plans.

As for Wind Mobile, the wireless provider is now selling iPhone 5-compatible nano-SIM cards for US$25, allowing owners of unlocked devices to switch over to the company’s network. Wind is not an official Apple wireless partner, making the move similar to what T-Mobile did in the U.S. when the iPhone 5 first launched in 2012.

The smaller carrier’s network tops out at HSPA+ and does not support LTE, meaning iPhone 5 users will have to decide whether the carrier’s lower priced plans are worth the trade.

If you’re up around Canada and have any feedback to offer on this, please let us know in the comments.

Apple revises store policies, now offers iPhone 5 display repairs for $149

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Date: Tuesday, June 4th, 2013, 06:29
Category: Hardware, iPhone, News, retail

You’ll soon be able to have your iPhone 5 screen replaced at assorted Apple Store locations for US$149, with or without AppleCare+.

Per MacRumors, changes to Apple’s repair policies first surfaced last month, where a town hall session revealed that Apple would begin in-house repairs of displays in June in an effort to save approximately US$1 billion per year.

The site heard from a tipster this morning that the new repair policy had been implemented and the changes have since been confirmed in a forum post from iPhone repair site Quick iFix. The repairs are available for cracked displays as well as screens that experience multitouch issues.

Quick iFix notes that Apple’s US$149 repair cost is competitive, causing the site to change its own repair costs. Quick iFix charged US$174.99 for a display replacement in early May, but began offering repairs for US$139.99 a few days later.

Apple’s new display repairs are in line with AppleCare+ pricing, which costs US$99 up front and then US$49 for each replacement. The repair service is a more affordable alternative for iPhone users who opted not to purchase AppleCare+, as iPhone replacement previously retailed for US$229.

Apple is expected to roll out additional in-house repair options in July, offering repairs of the iPhone’s camera, sleep/wake buttons, and logic boards. Additional changes to AppleCare are also reportedly in the works, with Apple rumored to be switching to a subscription based plan tied to customers rather than individual devices.

Stay tuned for additional details as they become available.

United States Treasury Department clears way for iPhones to be sold in Iran

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Date: Monday, June 3rd, 2013, 07:34
Category: iPhone, News, retail

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At long last, the iPhone is finally coming to Iran.

Per the cool cats over at The Mac Observer, the United States Treasury Department has lifted some sanctions on selling communication devices mobile phones in Iran, which means Apple can finally begin selling its popular iPhone in the country. The decision will make it easier for people in Iran to legitimately buy iPhones, iPads, and other electronics, and is a move on the part of the U.S. to help push for political freedom in the country.

The Treasury Department said in a statement that Iranians deserve access to information and to communicate with each other without fear of government retribution.

The agency released the following statement:

“To help facilitate the free flow of information in Iran and with Iranians, The U.S. Department of the Treasury, in consultation with the U.S. Department of State, is issuing a General License today authorizing the exportation to Iran of certain services, software, and hardware incident to personal communications. This license allows U.S. persons to provide the Iranian people with safer, more sophisticated personal communications equipment to communicate with each other and with the outside world. This General License aims to empower the Iranian people as their government intensifies its efforts to stifle their access to information.”

While the policy change is good news for some people in Iran, it isn’t good news for everyone in the country. The U.S. isn’t allowing companies to export products to Iran’s government, or to people or organizations on its Specially Designated Nationals (SDN) list.

The policy change will hopefully help curb incidents where companies in the U.S. refuse to sell products to people they think are Iranian nationals. Apple came under fire in 2012 when the National Iranian American Council accused the company of racial profiling over retail store employees refusing to sell iPhones to customers that spoke Farsi or appeared to be of Iranian descent.

The incidents didn’t appeared to be widespread, but did underscore the confusion that comes with government-imposed sales sanctions.

The U.S. reversal on the Iranian sanctions comes a few weeks ahead of elections in the country. Apple may not be able to ramp up sales in Iran quickly enough to get iPhones and iPads into people’s hands, but the door is now open for the company to move forward into a new market.

Stay tuned for additional details as they become available.

Amazon runs out of 13-inch Retina Display MacBook Pro, rumors hint at new model to be announced at WWDC

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Date: Monday, June 3rd, 2013, 06:29
Category: MacBook Pro, News, retail

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When the inventories run low, there’s generally some cool stuff around the corner.

Or the retailer REALLY needs to order some more stock.

Per AppleInsider, just hours after new details surfaced suggesting that Apple could introduce a slimmed-down version of its popular 13-inch MacBook Pro with Retina display next week, one of the company’s largest resellers — Amazon.com — is sold out of the current entry-level model.

The high-profile stockout comes just a week before Apple CEO Tim Cook is set to kick off the company’s annual Worldwide Developers Conference with a keynote presentation — a stage frequently used to unveil new products and innovations. This year, the company is expected to showcase its new next-generation operating system software for the Mac and iOS devices — OS X 10.9 and iOS 7 — in addition to highlighting some new Mac notebooks powered by Intel’s new Haswell processors

Well-connected industry watch Ming-Chi Kuo of KGI Securities revealed on Sunday that Apple plans to launch a slimmed-down 13-inch MacBook Pro with Retina display at WWDC. He said the tweaked design will feature a thinner chassis, giving the professional-grade notebook a more portable form factor.

In addition, it’s said that the new 13-inch Retina MacBook Pro will sport an improved FaceTime HD camera, which could move from a current resolution of 720p to 1080p, or “full HD.” For his part in attempting to predict Apple’s future product plans through insight into the company’s operations out East, Ming-Chi Kuo sports one of the industry’s most respectable track records in recent years.

Amazon’s stockout applies to Apple’s entry-level 13-inch model, sporting a 2.5-gigahertz Intel Core i5 processor and 128 gigabytes of flash storage. Low inventory levels at authorized resellers are often one of the first signs of new hardware on the horizon, as Apple draws down its available inventory ahead of a new product launch.

While the entry-level model is sold out, Amazon still has remaining inventory of the higher end models with 256 gigabytes of flash storage, at processor speeds of 2.5 gigahertz and 2.6-gigahertz.

In addition, other resellers still have inventory of the two default configurations of Apple’s larger 15-inch MacBook Pro with Retina display, which are the 2.4-gigahertz model with 256 gigabytes of storage and 8 gigabytes of RAM, and the 2.7-gigahertz variety with 512 gigabytes of storage and 16 gigabytes of RAM. The latest rumors have not offered any indication that Apple plans to update the 15-inch Retina MacBook Pro next week, suggesting that a refresh to add Intel’s Haswell processors may come at a later date.

However, Apple is expected to bring Haswell to its MacBook Air lineup at WWDC next week, with new models sporting dual microphones for better voice recognition. AppleInsider was first to report on widespread stockouts of MacBook Air models at resellers in recent weeks leading up to WWDC.

Jim Dalrymple of The Loop corroborated rumors of new Macs at WWDC last week when he signaled that updated hardware will likely be unveiled. The company is also planning to show off new versions of iOS and OS X, but is not expected to launch any new iPhone or iPad models.

Stay tuned for up to the minute coverage come WWDC next week.

Apple reduces non-Retina MacBook Pro prices by $100 for education market buyers

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Date: Friday, May 31st, 2013, 06:48
Category: MacBook Pro, News, retail

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Yet another reason to be in the education market if you can help it.

Per AppleInsider, Apple on Thursday dropped the education buyer price for its default configuration non-Retina MacBook Pros by an additional US$100, and customers can now pick up the notebooks starting at under US$1,000.

The Apple Store for Education changed its pricing on Thursday, dropping an additional US$100 off the regular cost of a 2.5-gigahertz 13-inch MacBook Pro. That model now sells for US$999, or US$200 below the retail cost for non-educational customers.

The 2.9-gigahertz MacBook Pro is also available for US$200 off retail, starting at US$1,299. The discount, so far, applies only to Apple’s non-Retina MacBook Pro models.

The 2.5-gigahertz model has an Intel Core i5 processor that can Turbo Boost up to 3.1GHz. It also comes with 4 gigabytes of RAM, a 500-gigabyte 5400rpm hard drive, an Intel HD Graphics 4000 chip, and a 7-hour battery life.

The 2.9-gigahertz model has a Core i7 chip that can Turbo Boost up to 3.6-gigahertz, 8 gigabytes of RAM, and a 750-gigabyte hard drive.

Apple’s latest discounts are meant only for educational customers.

Stay tuned for additional details as they become available.

Apple quietly drops fourth-gen iPod touch, offers $229, 16GB units with 4-inch screen, no rear iSight camera in its place

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Date: Thursday, May 30th, 2013, 07:45
Category: Hardware, iPod Touch, News, retail

fourthgenipodtouch

It happened pretty quickly.

Late Wednesday night, Apple quietly removed the fourth-generation iPod touch from their online store, replacing it instead with a modified version of the current generation. The new model features only a few differences from the fifth-gen, but the omissions are significant.

Per 9to5Mac, the updated music player features a 4-inch Retina display like that found on the current model as well as a dual-core A5 processor, but lacks the rear-facing iSight and loop attachment. Aside from those changes, the new model is identical to the fifth-generation. Unlike the larger models, the 16 GB iPod touch is only available in one color option: black and silver, as seen above.

The 32 GB and 64 GB models remain untouched, suggesting a possibility that Apple is phasing out the older hardware in preparation for iOS 7, which is expected to be announced at WWDC in June. The new model retails for US$229, which is US$30 more than the previous generation.

If you pick up one of the new units and have any feedback to offer, please let us know in the comments.

Best Buy to begin $50 discount off iPhone 5 beginning this Sunday

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Date: Friday, May 24th, 2013, 06:59
Category: iPhone, retail

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The shall be SAVINGS this holiday weekend!!!

Per AllThingsD, retailer Best Buy will be extending a US$50 discount on every current iPhone offering when purchased with a 2 year contract starting this Sunday. This promotion is said to make a 4 week run and will drop the price of an iPhone 5 down to just US$150.

Historically speaking, iPhones do not typically see many discounts until they near the end of their life cycle when retailers try to clear old stock. But the iPhone 5 has been on sale a couple times already, as low as US$127 from a Walmart in-store promotion. It’s believed that increased competition from low-cost smartphones and retailers attempting to drive traffic into stores are catalysts for these promotions.

Stay tuned for additional details as they become available and if you’ve seen any spiffy Mac discounts for the holiday weekend, please let us know in the comments.

13-inch MacBook Air inventory beginning to come up short, new models expected around WWDC

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Date: Monday, May 20th, 2013, 06:29
Category: MacBook Air, News, retail

When the inventory numbers trend downwards, the cool new stuff tends to be around the corner.

Per AppleInsider, availability of Apple’s 13-inch MacBook Air had apparently begun to dry up at major authorized resellers.

The popular 13-inch MacBook Air with a 1.8-gigahertz processor and 256-gigabyte solid-state drive is currently out of stock at resellers Amazon, B&H, MacConnection, and MacMall. In addition, J&R is currently advertising that the thin-and-light notebook is only available for purchase in its brick-and-mortar stores.

In fact, one of the few resellers that is currently advertising available inventory of that 13-inch MacBook Air configuration is Best Buy.

Constrained availability of existing models is often one of the first signs of an impending product refresh, as Apple draws down inventory in anticipation of the release of new hardware. Apple’s annual Worldwide Developers Conference, scheduled for June 10 through 14, would be an opportune time for the company to introduce newly updated MacBook Airs.

Ming-Chi Kuo of KGI Securities indicated last month that Apple apparently plans to introduce new MacBook Airs featuring Intel’s next-generation Haswell processors at WWDC. The new ultraportable notebooks are expected to go on sale before the end of June.

Intel Haswell chips are scheduled to launch the first week of June, boasting more capable processors that will consume less power, leading to longer battery life on notebooks. The chips will also feature next-generation Intel HD 5000 integrated graphics that will offer a 50 percent in improvement over the previous 4000-class.

Kuo also said that Apple will likely introduce Haswell-powered MacBook Pro models at WWDC 2013. He expects that updated versions of the legacy, optical-drive-equipped MacBook Pro will launch alongside new MacBook Airs before the end of June, while a refresh of the premium Retina display MacBook Pro models will become available at a later date.

Stay tuned for additional details as they become available.

AppleCare, AppleCare+ to undergo significant changes this fall, feature updated warranty policies, in-store iOS device repairs

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Date: Monday, May 13th, 2013, 03:34
Category: iPhone, News, retail

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You’re going to see some changes in AppleCare this fall.

Per AppleInsider, in a town hall session held on Thursday, Apple informed tech staff that major changes to the AppleCare and AppleCare+ service programs will be enacted starting this fall, with a broadening of current policies likely to cut costs and make the service more attractive to consumers.

The town hall session was led by Apple Vice President Tara Bunch, who revealed a set of after-sales policy shifts would soon be rolling out across the U.S., and eventually the world, with many of the changes referred to under the “One Apple” brand, said a source close to the story. While Bunch was referred to as Vice President of AppleCare, AppleInsider cannot confirm this assertion. On her LinkedIn page, Bunch lists her current job as simply “Vice President at Apple,” but it is known that she was previously vice president of Global Customer Support Operations at Hewlett-Packard prior to joining Apple in 2012.

As for the “One Apple” moniker, it is unclear if the term is an internal designation for the vast restructuring about to take place, or is intended to become a consumer mark once the new changes are in place.

“The biggest announcement, was the way repairs for iPhones will be handled soon,” the person, who asked not to be identified due to their active status as an Apple employee, told reporters. “The way it is now, if almost anything is wrong with an iPhone, iPod, or iPad, the entire device is exchanged for a like-new re manufactured (sic) device, whether brought into an apple store or sent in for mail in repair. Now we are starting to actually repair the products and return the same device to the customer.”

Currently, Apple Stores have the tools to replace speakers, receivers, home buttons, the vibrator motor and battery. Come June, capabilities will be expanded to display replacement, and by July cameras, sleep/wake buttons and logic boards will be dealt with in-store. In addition, employees will have access to advanced diagnostics tools that can remotely assess hardware issues and relay the data directly to technicians, allowing for quicker turnaround times.

The new in-house repairs are to be rolled out across the U.S., with international support coming online soon thereafter. Bunch reportedly said Apple expects to save nearly US$1 billion per year with the change in policy.

In another huge departure, Apple will reportedly reconfigure its paid AppleCare service as a subscription model, or introduce a new tier, which will be attached to a customer rather than a specific product. Under the proposed system, a customer is entitled to in-store training similar to the One to One program available to new Mac buyers, with each device owned being covered by the warranty. The new AppleCare may also include “exclusive” 24/7 support, though that has not been confirmed as a full set of features and pricing is not yet etched in stone.

Gratis after-sales coverage is also slated for an update, and will move over to a new system where phone support will persist for at least an entire year, with possible two-year support offered in the future. Apple currently offers 90 days of free phone support without buying the add-on AppleCare plan. Online support, knowledge base articles, online live chats and Genius Bar visits will continue to be free.

Apple is also looking to grow its home advisor team, which currently consists of over 4,200 technical advisors who work from home instead of an office, approximately double the number from one year ago. The program is meant to cut overhead costs and provide for a larger pool of potential employees.

Finally, the source said Apple’s online resources will see an overhaul in the coming months as the company is working to expand its current offerings to include support over iMessage and a revamp of the Support Pages website, which is expected to focus on interactive tutorials and video content. Unsurprisingly, the Web-based enhancements will be optimized for both computer and iOS device perusal.

In addition, Apple personnel will begin to take a more active role in the discussion boards, helping to answer questions, consolidating threads and performing general maintenance.

Most of the changes mentioned above will roll out by fall if all goes according to plan.

The source briefed on Apple’s upcoming changes pointed out that in-store repairs would also be a plus for those customers whose products are no longer under warranty. Instead of paying a universal “swap out” fee, out of warranty hardware issues will be fixed on a per device basis. Apple has reportedly deployed advanced in-store repairs at select locations, with customer response being largely positive.

Stay tuned for additional details as they become available.

T-Mobile gears up “$0 down” trade-in deal for Mother’s Day weekend

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Date: Friday, May 10th, 2013, 12:31
Category: iPhone, News, retail

Your mum might like this for Mother’s Day.

Per TmoNews, wireless carrier T-Mobile has begun highlighting Apple’s newest smartphone to push the trade-in program that it’s had running since April 12. That program allows new and existing qualified customers to trade in an iPhone 4 or iPhone 4S, with the resulting trade-in value wiping out the purchase price for the iPhone 5.

The deal — good for both GSM and CDMA iPhone 4 and iPhone 4S units — requires that the device be able to power on, have no cracks in its screen, and bear no liquid damage or other physical damage.

T-Mobile will be running iPhone 5-specific advertising in newspapers across the United States beginning May 10. This campaign will include ad insertions in local papers in the top 20 U.S. markets, including Los Angeles, Miami, New York, Philadelphia, Denver, and Houston. The carrier will also run ads in USA Today, The Wall Street Journal, and The New York Times.

Stay tuned for additional details as they become available.