Apple Support app updated to 1.1, adds new scheduling features for Apple Authorized Service Provider locations

Posted by:
Date: Wednesday, May 10th, 2017, 05:13
Category: App Store, Apple, Hardware, iOS, News, Software

This could come in handy.

Apple has just released version 1.1 of its Apple Support app, the new version allowing users to schedule device repairs at Authorized Service Providers, not just Apple store Genius Bars. The integration greatly increases the number of service locations available to customers and is a welcome addition for users living in rural areas where the nearest Apple store might be hours away.

Such a change brings the app more in line with Apple’s web site, which began displays authorized repair providers as of December. The app offers users a list of repair venues that can be sorted by location, distance and available appointment. The scheduling process is identical to reserving a spot at the Genius Bar, with authorized facilities presenting open dates and times which can then selected by the customer.

(more…)

Apple extends Smart Keyboard for iPad Pro limited warranty to 36 months for variety of issues

Posted by:
Date: Tuesday, May 9th, 2017, 05:32
Category: Hardware, iPad, News

This might prove helpful.

Apple has extended its repair program for its Smart Keyboard for iPad Pro. Within the extension, customers experiencing certain issues with the product to receive repairs or replacements from Apple for three years after the device is purchased. Apple informed its retail staff and authorized service providers of the new policy in an internal memo.

The program covers the Smart Keyboard for the 9.7-inch (Early 2016) and 12.9-inch (Late 2015) iPad Pro models and covers Smart Keyboards experiencing the following issues, including:

sticking/repeating keys, sensor issues, problems with the keyboard’s magnetic connector, connection issues, and unresponsive keys.

(more…)

Rumor: Next-gen iPhone to feature improvements to receiver, stereo sound, waterproofing

Posted by:
Date: Monday, May 8th, 2017, 05:22
Category: Hardware, iPhone, Rumor, Uncategorized

Amidst all the rumors, there’s got to be a nugget of truth in here somewhere.

Apple’s next-gen iPhone is said to feature an “enhanced receiver” with “further improvements” to stereo sound and waterproofing, according to new research shared this week by JPMorgan analysts, who track the company’s supply chain in the Asia-Pacific region.

As of now, the receiver is embedded in the slim, meshed earpiece cutout above the screen that the user holds against their ear during a phone call. Since the iPhone 7, it has doubled as a full-out speaker. With two speakers, Apple says the iPhone 7 delivers two times the audio output of an iPhone 6s with increased dynamic range.

(more…)

Qualcomm could consider “nuclear option” in ongoing royalty dispute with Apple

Posted by:
Date: Friday, May 5th, 2017, 05:46
Category: Hardware, iPhone, News

Things are getting ugly between Apple and Qualcomm.

Qualcomm, which has been in a heated dispute with Apple over patent royalty payment, may exercise the nuclear option by asking the United States International Trade Commission (USITC) to block iPhone imports.

At the root of the dispute between Apple and Qualcomm are cellular communication technology patents that Apple and others license from Qualcomm for a hefty fee.

(more…)

Microsoft releases Surface notebooks starting at $999, seeks to compete against Apple, Google in education marketplace

Posted by:
Date: Wednesday, May 3rd, 2017, 05:30
Category: Apple, Google, Hardware, MacBook, MacBook Air, Microsoft, News, Samsung, Software

Apple might have some competition form Microsoft in the sub-$999 notebook market.

Microsoft’s new Surface notebook now arrives in gold, platinum, blue and burgundy colors, has switched from a metal area around the keyboard for a softer microfiber lining, features a 13.5-inch touch screen, runs the latest Intel processors and gets 14.5 hours of battery life, according to Microsoft.

The notebook also runs the new Windows 10S operating system, which Microsoft stated would be faster and offer better security than previous versions of Windows 10.

(more…)

Rumor: Apple to debut Amazon Echo competitor at WWDC in June

Posted by:
Date: Tuesday, May 2nd, 2017, 05:02
Category: Amazon, Hardware, iOS, macOS, News, Rumor, Siri, TvOS, watchOS, WWDC

Apple may have an Echo competitor in the works that could be announced at WWDC next month.

KGI Securities analyst Ming-Chi Kuo weighed in with details on Apple’s first home artificial intelligence product in a note to investors on Monday. In the note, Kuo stated that he believes there is more than a 50 percent chance that Apple will announce the product at its Worldwide Developers Conference in June, before launching it in the second half of the year.

Kuo also stated that the device would feature a woofer and seven tweeters in order to provide rich sound. He also stated that the unit will be powered by a custom ARM processor equal in power to at least the A8 CPU on the iPhone 6 or newer.

(more…)

Apple offers two-year warranty extension for first-gen Apple Watch users with expanded/swollen batteries

Posted by:
Date: Monday, May 1st, 2017, 05:17
Category: Apple, Apple Watch, Hardware, News, Wearables

Even Apple Watch batteries can swell.

Responding to user complaints about the issue, Apple has extended its warranty coverage for the first-gen Apple Watch’s expanded/swollen battery issues to three years. This covers customers for services an additional two years beyond the complimentary 1-year Limited Warranty Period.

The issue with swollen and expanded batteries on first-gen Apple Watch models has been documented online by users experiencing the problem— here on Apple support forums, for example, and on Reddit— but appears to not be widespread or something that has made mainstream media headlines.

(more…)

Lexus RX450s SUV spotted using Apple’s self-driving technology on California highways

Posted by:
Date: Friday, April 28th, 2017, 05:39
Category: Hardware, News, Software

Less than two weeks after snagging permission to test it test its autonomous-car technology in California, Apple appears to be testing its software on California’s public roads.

A white Lexus RX450h SUV was seen emerging from an Apple facility, complete with a battery of attached sensors. The sensors included Velodyne Lidar Inc.’s top-of-the-range 64-channel lidar, at least two radar and a series of cameras. The sensors appear to be products bought off the shelf from suppliers, rather than custom-made, according to an industry expert who saw the photos.

An Apple spokesman declined to comment.

(more…)

Rumor: Apple to improve battery life in next-gen iPhone via 2-cell design, transition to OLED display

Posted by:
Date: Thursday, April 27th, 2017, 05:41
Category: battery, Hardware, iPhone, Lightning, Rumor, USB-C

The current rumor has it that the next-gen iPhone’s battery will be able to get over power consumption and space-related hurdles, potentially allowing for longer battery life than ever.

Rumor has it that this year’s flagship “iPhone 8” will boast a large 2,700 mAh battery, on par with the high-end 5.5-inch iPhone 7 Plus.

The next-gen iPhone is said to have dimensions similar to the 4.7-inch iPhone 7, which features a 1,960 mAh capacity battery, while the iPhone 7 Plus has a 2,900 mAh battery.

(more…)

The Late Show pokes fun at Samsung Galaxy S8’s revolutionary “No Fire” feature

Posted by:
Date: Thursday, April 27th, 2017, 05:08
Category: battery, Fun, Hardware, News, Samsung

We’ve poked fun at Samsung before for its issues with the Galaxy S7’s battery and its propensity to catch fire and/or explode.

Now, the Late Show seems to have delivered the finishing move with its mock commercial for the Samsung Galaxy S8.

In the commercial, the announcer asks one simple question: “How can we design a smartphone that won’t catch on fire?”

You’ll like the answer.

(more…)