Rumor: Verizon hiring call center workers for possible AT&T launch

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Date: Monday, October 25th, 2010, 17:21
Category: iPhone, Rumor

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If you’re fed up with your iPhone on AT&T’s network, you might just like this.

Per CNET, Verizon is reportedly hiring hundreds of call center staff through third-party hiring companies, adding to speculation that the largest wireless carrier in the U.S. is preparing to launch the iPhone.

Customer service call center staffing companies Teleperformance and Ryla are looking for thousands of customer service representatives to field calls for a “major wireless cell phone service retailer,” per the article. Posts to the Careerbuilder website as well as the companies’ own websites reveal that the positions will be dedicated to “either a wireless, cell phone, or communications company,” with additional positions offering technical support for “personal computers and portable devices like MP3 players and smartphones.”

One Teleperformance call center in Augusta, Georgia, will double its employees through the hiring campaign. “It is for a major wireless company that we have secured a new line of business, one of our existing clients,” Marcie Ballard, vice president of recruiting for Teleperformance, told the Augusta Chronicle, although she declined to say which provider.

Both companies have prior experience supporting Verizon. Teleperformance also works with Apple, in addition to Verizon Wireless and the other major cell phone carriers in the past, the report notes. Ryla has worked with Verizon for over 10 years, a source told CNET.

While the connection between a flurry of call center recruiting and a Verizon iPhone remains tenuous, the rumor was bolstered by Friday’s news that Verizon had lost more ground to rival AT&T than expected in the third quarter. Third-quarter earnings reports from Verizon and AT&T this week show that Verizon netted 584,000 new monthly-bill paying customers during the quarter, compared to AT&T’s 745,000 additions according to Reuters.

Verizon CFO John Killian told Reuters that Verizon expects to add 550,000 to 600,000 new monthly-bill paying customers in the fourth quarter, less than half of last years’ number. Killian also stressed the importance of converting standard users into smartphone users in order to increase revenue through sales of data plans.

Though Verizon Wireless still holds the No. 1 spot as the largest telecommunications network in the U.S. with 93.2 million subscribers as of October, AT&T is close to overtaking the provider with 92.8 million subscribers of its own.

Stay tuned for additional details as they become available.

Rumor: Apple field-testing iPhone 4 revision with CDMA support

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Date: Tuesday, October 19th, 2010, 07:16
Category: iPhone, Rumor

It’s a rumor but it’s an interesting one.

Per Boy Genius Report, Apple has begun field testing a new version of the iPhone, prompting continued speculation of an early 2011 launch of a CDMA-compatible iPhone.

Citing a “solid Apple source,” the publication claimed Monday that iPhone model 3,2 has reached the field test phase, while the next-generation “iPhone 5″ has advanced to the Engineering Verification Test stage of the development cycle.

“We have been told that iPhone model 3,2 — what everyone is assuming to be the Verizon (or at least CDMA-compatible) phone — just hit the “AP” testing stage. This is the very last stage before retail release; final hardware, almost final software,” the report noted.

Since Apple uses the first number in these device identifiers to refer to major revisions and the second number to refer to minor revisions, iPhone model 3,2 should be an updated iPhone 4 rather than a next-generation model. The report speculates that the 3,2 revision could also include a fix for the widely publicized iPhone 4 antenna issue.

BGR’s source asserts that iPhone version 3,2 will contain a SIM card slot, which is generally used only by GSM devices. However, earlier this month, rumors surrounding a Verizon CDMA iPhone implied that Qualcomm could provide Apple with a dual-mode baseband chip that would support both GSM and CDMA networks. In the U.S., AT&T and T-Mobile run GSM networks, while Verizon and Sprint use the CDMA standard. China Telecom is also reportedly in talks with Apple over a CDMA iPhone.

The story adds to articles published by both the Wall Street Journal and the New York Times from early October that a Verizon iPhone is in the works for next year, the much-talked-about rumors of Apple going multi-carrier in the U.S. have gained momentum.

Stay tuned for additional details as they become available.

Square Trade study finds iPhone 4 glass 82% more susceptible to breaking that iPhone 3GS glass

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Date: Wednesday, October 13th, 2010, 05:26
Category: iPhone, News

You love your iPhone 4 like an additional child or pet.

So be sure to take care of it.

Per 9to5Mac, a Square Trade study has determined that the iPhone 4′s glass casing has been show to break 82% more than an iPhone 3GS’ casing.

While the iPhone 4 has two sides of glass instead of one, thus potentially doubling the incidents versus previous iPhone generations that maintained plastic backs, it was also determined that the plastic around the sides of the iPhone 3GS is able to cushion potential impact much better than the iPhone 4′s metal antenna-frame.

Other findings include the following:
-iPhone 4 owners reported 82% more damaged screens in the first four months compared to iPhone 3GS owners.

-More than 25% of damage reported was to the glass on the back of the unit.

-The reported accident rate for the iPhone 4 was 68% higher than for the iPhone 3GS.

-An estimated 15.5% of iPhone 4 owners will have an accident within a year of buying their phone.

-iPhone 4 screen damage is responsible for more than four-fifths of reported accidents during the last four months, slightly higher than the iPhone 3GS during the same time period.

Square Trade currently functions as the largest independent warranty provider in the world and has analyzed iPhone accidents for well over 20,000 iPhone 4 units.

If you’ve had an iPhone 4 glass incident on your end or want to hurl in your two cents, let us know what’s on your mind.

Apple releases third iOS 4.2 beta, adds SMS ringtones, changes AirPlay functionality

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Date: Wednesday, October 13th, 2010, 04:47
Category: iPhone, News, Software

Late Tuesday Apple released the third beta of iOS 4.2 to developers alongside the second beta of iTunes 10.1, making subtle changes to the distributions of the former for both the iPhone and the iPad.

Per fscklog, the iOS 4.2 build releases seem to be following a two week cycle, as the first iOS 4.2 beta was released four weeks ago, with the second beta arriving two weeks after.

People familiar with the latest iOS beta said it is known as build 8C5115c.

The beta contains several significant changes, including an updated version of the modem firmware. Noticeably missing from the beta were AirPlay features from previous builds. The AirPlay button has disappeared from the Photos, Videos, and YouTube apps on the distribution for the iPad.

Developers have noticed a bug with the AirPrint functionality. When printing from an iPhone, the image sometimes prints as just the size of the iPhone’s screen, not the original image size.

The beta also packs a number of smaller additions. According to fscklog, the new beta adds “a larger number” of tones for receiving text messages on the iPhone 4. The 17 new SMS ringtones include tones such as “Calypso,” “Choo Choo,” “Sherwood Forest,” and “Tiptoes.”

In a minor change to the iPad, the Connect to iTunes recovery screen now uses the controversial new iTunes 10 icon.

The iTunes 10.1 beta released alongside the iOS 4.2 beta continues to support printing.

Stay tuned for additional details as they become available and if you’ve gotten your mitts on the new beta, please let us know what you make of it.

Rumor: Fifth-gen iPhone to support GSM, CDMA, will forego 4G for the time being

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Date: Tuesday, October 12th, 2010, 04:44
Category: iPhone, Rumor

There’s some nifty stuff en route for the fifth generation iPhone, even if it doesn’t encapsulate everything at once.

Per TechCrunch. the upcoming iPhone will be capable of running on networks based on both of the world’s most popular 3G wireless standards but will forgo support for the faster 4G networks that are just now coming online.

Following rumors up to 11 months old, the article claims that Apple’s next major iPhone revision will run on both GSM and CDMA networks (presumably via a dual-mode Qualcomm baseband chip) but won’t support the next-generation of faster, Long Term Evolution (LTE) networks, more communally referred to as 4G networks.

The handset will reportedly take a less aggressive approach that will see it delay the iPhone’s support of 4G networks until some time in 2012, allowing it to bypass the first generation of power-hungry and potentially problematic LTE baseband controllers in favor of boosting its efforts around proprietary technologies like FaceTime.

Such an approach would be in the vein of more traditional efforts such as the launch of the original iPhone, which only supported AT&T’s robust 2.5G EDGE network despite broad availability of the faster 3G technology around the same time.

“Apple simply doesn’t want to be the guinea pig on new LTE networks that aren’t ready for primetime, and Steve Jobs knows not to trust the hype that’s spewed by the carriers on 4G,” the report says. “The truth is that 3G networks have many more years of life, and the transition to LTE will be much slower than the carriers want you to believe (LTE doesn’t even have its voice standard fleshed out yet).”

It’s for these reasons, the report adds, that AT&T has been upgrading its network for broader support of the faster HSPA+ (or the so-called 3.5G) standard while Verizon has been working to implement an enhancement to the CDMA standard that will let future devices transmit both data and voice communications simultaneously.

Stay tuned for additional details as they become available.

Rumor: Apple investigating potential iPhone 4 scratching issue

Posted by:
Date: Friday, October 8th, 2010, 04:37
Category: iPhone, News, Rumor

Apple is reportedly in “something of a panic” concerning an issue with the state of the glass on its best-selling iPhone 4 handset. Per MacNN, sources internal and external to the company have commented that engineers have discovered an issue related to the rear glass. If dirt or debris gets trapped in a slide-on case covering the phone’s back, this may potentially scratch the device. Whereas it would only ruin the look of an older iPhone, on the iPhone 4, the damage is thought to carry the risk of eventually cracking or outright fracturing the glass.

As a response, the company is said to have blocked sales of most iPhone 4 cases from Apple Stores. Only the online storefront is believed to have reversed the policy, and then just this week. The iPhone team is currently said to be running a lab with a large, dedicated test program, although there is no indication of a solution on the horizon.

The issue may be even more critical for case makers than it is for Apple. While the latter has the reputation of the iPhone at stake, as well as income reaped from accessory licensing, case manufacturers are significantly smaller and can generate much of their revenue from the high foot traffic at Apple outlets. These companies may have have been relegated to selling at third-party stores or from their own websites.

Stay tuned for additional details as they become available and if you’ve seen this issue on your end, please let us know.

Sony introduces 16.41, 8.13 megapixel camera sensors

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Date: Thursday, October 7th, 2010, 04:24
Category: iPhone, iPod, News

Late Wednesday Sony unveiled a 16.41-megapixel IMX081PQ camera sensor that the company says could overcome many of the traditional barriers for phone cameras. The IMX081PQ is Sony’s first Exmor R-based CMOS sensor for a phone and uses the back-illuminated sensor to cut back significantly on noise. A unique photo diode positioning has let Sony achieve high image quality even with photo cells as small as 1.13 micrometers.

Per Electronista, the sensor can still shoot 1080p video at 30 frames per second. A new, very thin lens system keeps the thickness to 7.9mm (0.31 inches), which while not thin doesn’t protrude as much as previous phones.

Another, noticeably smaller 8.13-megapixel design, the IMX105PQ, is tailored for smartphones where space is at a high premium. Combined with its own thin lens, this could fit into a 5.67mm space while still offering most of the benefits of the 16.4-megapixel option, including the Exmor R design and high light sensitivity.



Sample production of the 16.41-megapixel and 8.13-megapixel sensors won’t ship until January and April respectively, when individual sensors will cost US$30 and US$18 without a lens. Adding the optics will boost the prices to US$145 and US$97, respectively. These prices should fall significantly once the devices are made in large volumes and discounted for the economy of scale.

No customers have been confirmed, other than likely Sony Ericsson, but the sensors could be serious contenders versus the OmniVision sensors that have been staples of the iPhone since launch. As of yet, Apple isn’t expected to adopt Sony’s sensors, but it has been a fan of image quality over sheer resolution and may be eager to offer both in a phone.

OmniVision has yet to directly respond with an alternative product.

Verizon COO states new iPhone announcement would arrive from Apple, not Verizon

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Date: Thursday, October 7th, 2010, 04:58
Category: iPhone, News

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Per the cool cats at Macworld, Verizon President and COO Lowell McAdam commented made a recent comment at the CTIA conference in San Francisco that reports of a Verizon iPhone would be addressed by Apple, not Verizon.

When asked to comment about a story from The Wall Street Journal that Apple will begin building a Verizon-compatible iPhone by the end of the year, McAdam dismissed the story as “one of those things that rolls out every few weeks whether there’s a basis for it or not.”

“I can’t give you any insights,” he continued. “But I think Apple is the one that has to make that announcement.”

McAdam remains hopeful that a deal will eventually be reached, especially as Verizon rolls out its Long-Term Evolution 4G data network.

“What I’ve always said is I expect at some point in time our business interests are going to align,” McAdam said. “I think things like LTE are another great reason why they’d want a device or tablet on that network. But I don’t have anything to say today about timing.”

Back in September, Verizon CEO Ivan Seidenberg downplayed rumors of an upcoming Verizon iPhone by telling investors that he hopes Apple will work with Verizon to sell an LTE 4G smartphone.

Despite the remarks, rumors have persisted that a CDMA iPhone will arrive in early 2011.

Stay tuned for additional details as they become available.

iPhone 4 shipping times drop to 5 to 7 days

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Date: Wednesday, October 6th, 2010, 05:48
Category: iPhone, News

Apple looks to have worked its its supply constraints for the iPhone 4 since the device’s June launch, AppleInsider reporting that the handset is now advertised for shipping within 5 to 7 days from Apple’s online store.

Both models of the iPhone 4 (available in 16GB and 32GB capacities for US$199 and US$299, respectively, with AT&T contract) now ship within 5 to 7 business days. The 8GB, US$99 iPhone 3GS ships within 1 to 2 weeks, while the white iPhone 4 remains unavailable.

The change in shipping times would imply that Apple has begun to catch up with strong consumer demand for the iPhone 4.

Shipping estimates had remained at three weeks or longer since the handset launched in June. In its first three days of availability, the phone sold a record 1.7 million units.

Apple has struggled to meet demand since launch, as supplies for overseas expansion have been constrained. Last month, the iPhone 4 launched in China, and carrier China Unicom was only able to fulfill about half of the preorders placed by customers.

In a similar fashion, Apple could not meet iPad demand for months after the touchscreen tablet launched in April. It took until late August for the Cupertino, Calif., company to improve online order shipping times to 24 hours.

The white iPhone 4 is still listed as unavailable, and Apple has not provided an update on the status of the device since July, when it said the product would not be available until “later this year.” The company has said that the white model proved “more challenging to manufacture than expected.”

Stay tuned for additional details as they become available.

Mozilla confirms no full version of Firefox web browser for iPhone

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Date: Wednesday, September 29th, 2010, 03:20
Category: iPhone, News, Software

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In a blog post published yesterday, software developer Mozilla effectively announced that it has no plans to bring a full-fledged standalone browser to the iPhone, preferring instead to focus on its Firefox Home application designed to integrate the browsing experience among desktop and mobile environments.

“We are working to bring as much of your Firefox experience as possible to Firefox Home. People have asked about adding more browser-like features to Firefox Home, but there are technical and logistical restrictions that make it difficult, if not impossible, to build the full Firefox browser for the iPhone. We are focused on building Firefox Home as a rich, cloud-based application and making it a valuable product that people will continue to love and use.”

Per MacRumors, Mozilla is apparently exploring whether to tackle and iPad-specific version of Firefox Home, although that would offer limited functionality similar to the iPhone version of the application.

Apple’s iPhone and other portable iOS devices ship with versions of Apple’s own Safari browser optimized for the respective devices, and for the most part there has been little interest from major players in creating third-party browser applications for the platform. One exception, however, is Opera, which launched its Opera Mini browser earlier this year, offering features such as server-side compression to speed page loading.

Stay tuned for additional details as they become available.