O'Grady's PowerPage » wireless

Verizon Wireless, Sprint to pay $158 million in settlement fees for overcharging practices

Posted by:
Date: Wednesday, May 13th, 2015, 07:33
Category: News, Uncategorized, wireless

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You might want to check your Verizon Wireless or Sprint bill to make sure it’s accurate.

Or at least look into the class action lawsuit against the carriers to see if you qualify for part of the settlement.

Wireless carriers Verizon Wireless and Sprint will pay a combined total of US$158 million to settle billing complain charges filed by the Federal Communications Commission.

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T-Mobile responds to Verizon campaign, offers improved incentives in try-out and switch deal

Posted by:
Date: Tuesday, May 5th, 2015, 07:38
Category: iPhone, News, retail, Uncategorized, wireless

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It’s competition that makes life interesting.

Wireless carrier T-Mobile is responding to Verizon’s “Never Settle” ad campaign, which offers to lend Verizon customers a new smartphone and port their existing number to it for a 14-day trial. If customers prefer T-Mobile’s service, the company will pay off Verizon’s Early Termination Fees up to a maximum of US$650.

T-Mobile is also offering to settle any outstanding payments on your phone within the US$650 limit when customers go with T-Mobile’s Simple Choice plan.

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Verizon allows for partial removal of UIDH “perma-cookie”, leaves some elements behind

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Date: Monday, February 2nd, 2015, 08:42
Category: iPhone, News, wireless

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This is the kind of thing that makes you wish your wireless carrier was humanoid, anthropomorphic and had a face you could punch at your leisure.

Despite criticisms and public outcry, Verizon isn’t giving up on its UIDH “perma-cookie” advertising program—but the company will give subscribers a larger say in the matter. Verizon customers will soon have the ability to opt-out of the UIDH program.

“We have begun working to expand the opt-out to include the identifier referred to as the UIDH, and expect that to be available soon,” a Verizon spokesperson said via email. The company did not provide a specific date for when the opt-out program would be available.

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Some users experiencing Wi-Fi-related issues after OS X 10.10.2, iOS 8.1.3 updates

Posted by:
Date: Friday, January 30th, 2015, 08:31
Category: iOS, News, Software, wireless, Yosemite

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If you’re slamming your head against a nearby object about your Wi-Fi performance after the OS X 10.10.2 and/or iOS 8.1.3 updates, you’re not alone.

Per Macworld, a second OS X 10.10 update, labeled 10.10.2, was publicly released Tuesday. Leading off the improvements offered in the update was “resolves an issue that might cause Wi-Fi to disconnect,” according to the release notes.

Despite this claim, Apple’s support forum was filled with tales of frustrated users who upgraded to 10.10.2 and still had weak or nonexistent Wi-Fi connections and trouble using Wi-Fi with Bluetooth-enabled devices.

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T-Mobile launches “Un-carrier 8.0″, data stash feature promotion

Posted by:
Date: Tuesday, December 16th, 2014, 11:32
Category: News, wireless

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It might not be the most ground breaking promotion to ever exist, but it could come in handy.

Per 9to5Mac, wireless carrier T-Mobile announced its latest Un-carrier initiative on Monday with a new “Data Stash” feature that allows customers to bank unused data and carry it over month-to-month for up to a year.

The carrier is also offering 10 GB free for new and qualifying customers to kick things off, but it notes that the “data does not begin carrying over until after free 10GB runs out.” The free 10GB promotion will last until 12/31/15.

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T-Mobile offers cheaper family plans, other deals in promotional efforts to win marketshare

Posted by:
Date: Wednesday, December 10th, 2014, 14:23
Category: iPhone, News, wireless

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The wireless carrier price wars continue.

And maybe you can use it to your advantage.

Per Macworld, T-Mobile is rolling out yet another limited-time offer on wireless service, this time bringing the cost of unlimited data way down for families.

The carrier is now charging US$100 per month for two lines with unlimited 4G LTE data, down from a regular price of US$140 per month. Additional lines cost US$40 per month—same as before—and subscribers can have up to 10 total lines at this price.

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Sprint launches new promotion, offers to halve the wireless bills of customers switching from AT&T and Verizon

Posted by:
Date: Wednesday, December 3rd, 2014, 09:20
Category: News, retail, wireless

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Sometimes competition is a good thing.

Per Re/code, Sprint unveiled an aggressive new price promotion Tuesday that it claims will halve the bills of customers who defect from AT&T and Verizon in the latest salvo of an increasingly bitter price war.

Under the terms of the deal, which kicks off Friday, a customer can bring a current AT&T or Verizon bill to a Sprint store and store representatives will set up a new plan that is half of the service portion of that bill (the cost of calls, texting and data). In addition to that service cost, though, customers have to buy an unsubsidized device, either up front, through installments or using one of Sprint’s new leasing plans.

Sprint will also pay up to US$350 in early termination fees or remaining device-installment payments, though customers must turn in their existing devices.

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T-Mobile settles with FCC, agrees to post more transparent data throttling information

Posted by:
Date: Wednesday, November 26th, 2014, 10:46
Category: News, wireless

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When the FCC leans on you, it’s time to come clean.

Per AppleInsider, U.S. wireless provider and iPhone carrier T-Mobile this week announced it has reached an agreement with the Federal Communications Commission, in which it will be more upfront and honest with customers about its bandwidth speed.

T-Mobile has pledged to provide “accurate information” to customers about the speed of their Internet connection, even when their performance is throttled according with their data plan. The changes came from pressure by the FCC, after it was discovered that T-Mobile was providing customers with inaccurate information when they run sped tests.

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T-Mobile adjusts Simple Choice plan, allows for additional international calling options

Posted by:
Date: Wednesday, November 19th, 2014, 13:44
Category: News, wireless

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While the wireless carrier wars wage on, this might be a decent plan if you’re traveling.

According to iMore, T-Mobile has modified its Simple Choice calling plan to provide some cheaper options for international calls. Starting today, they can sign up to get unlimited calling from the US to landlines in over 70 countries for just US$5 a month per account, up to 10 lines, with the updated Stateside International Talk option. It’s also offering the same plan, plus unlimited calling to mobile phones in over 30 countries and 1,000 minutes to mobile phones in Mexico, for just US$10 a month per account.

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Verizon Wireless adopts harsher early termination fees, draws criticism

Posted by:
Date: Monday, November 17th, 2014, 11:07
Category: News, wireless

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Well, this should give you another reason to dislike Verizon.

Per Macworld and Droid Life, wireless carrier Verizon recently changed the terms of its customer agreement to state that the carrier will not discount its early termination fee (ETF) until the eighth month of service.

In other words, if you signed up for a new iPhone with Verizon in December, you wouldn’t see a reduction in your ETF until at least July. Verizon previously discounted its ETF by $10 every month beginning with the first month of service.

The new terms only apply to new customers that sign up for service on or after Friday, November 14th. Under the new terms, your ETF would reduce by “US$10 per month in months 8–18, US$20 per month in months 19–23, and US$60 in the final month of your contract term.”

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