Crisis of Quality? PowerBooks can be a Pain in the Pocketbook

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Date: Sunday, June 15th, 2003, 07:42
Category: Hardware, PowerBook G4

Remember the good ol days? When Apple cared about their customers and valued quality and their reputation? I do; though the memory is fading into the distant past. I have been trying to give them the benefit of the doubt, but they keep letting me down; and I can’t seem to lower my expectations as fast as they can lower their realizations of them. The latest example is a long and sordid tale of “how not to manage customer relations” in regards to my PowerBook G4. iGeek


Remember the good ol days? When Apple cared about their customers and valued quality and their reputation? I do; though the memory is fading into the distant past. I have been trying to give them the benefit of the doubt, but they keep letting me down; and I can’t seem to lower my expectations as fast as they can lower their realizations of them. The latest example is a long and sordid tale of “how not to manage customer relations” in regards to my PowerBook G4. iGeek

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