MacBook Random Shutdown Syndrome (RSS) Isolated

Posted by:
Date: Tuesday, September 5th, 2006, 08:00
Category: MacBook

Chris Price has found an update on MacBook Random Shutdown Syndrome (RSS). Apple has isolated it to a design flaw in the heatsink. He called Apple and asked why his MacBook repair was “on hold” and they said that they were waiting for one part, a heatsink.
It’s hard to say what’s wrong with it, it could be a flaw with the installation (like, a gallon of thermal grease), or something with the design of the unit itself. I suspect that they’ve retooled the heatsink since many people are listed as “on hold” waiting for this one part.
UPDATED 01 September 2006:
Apple has posted a ridiculous knowledge base article on the topic that simply says “If your MacBook is shutting down intermittently, please contact AppleCare for service.”


Chris Price has found an update on MacBook Random Shutdown Syndrome (RSS). Apple has isolated it to a design flaw in the heatsink. He called Apple and asked why his MacBook repair was “on hold” and they said that they were waiting for one part, a heatsink.
It’s hard to say what’s wrong with it, it could be a flaw with the installation (like, a gallon of thermal grease), or something with the design of the unit itself. I suspect that they’ve retooled the heatsink since many people are listed as “on hold” waiting for this one part.
UPDATED 01 September 2006:
Apple has posted a ridiculous knowledge base article on the topic that simply says “If your MacBook is shutting down intermittently, please contact AppleCare for service.”

Recent Posts