Madsonline = Customer Service

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Date: Wednesday, April 17th, 2002, 00:00
Category: Archive


I recently had my Madsonline Micro Adapter for my TiBook stop working. I emailed Madsonline requesting information on warranty return and the following arrived the next business day:

Dear Todd,

We are sorry for the malfunction of your adapter. We are sending you a replacement ACG4 today with a self address stamped envelop. Please send us back the defective one when you get it.

Best Regards,
Sylvie.

IMHO that’s REAL customer service. I will most certainly be buying from Madsonline again!

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