Melting or Fraying MagSafe Adapter Not Covered Under Warranty

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Date: Monday, November 27th, 2006, 09:00
Category: MacBook Pro

MacFixIt has the skinny on MagSafe power adapters that are becoming frayed and even melting. In knowledge base article 302461
Apple calls this “strain relief damage”
and says that it’s not covered under warranty. “Strain relief damage and missing cable
insulation or rubber typically result from excessive force or improper
use which are not covered by Apple’s one year limited warranty.”

We’ve received several reports from readers indicating an issue where MagSafe power adapters — included with MacBooks and MacBook Pros — fray or melt at the wire-to-head connection point shown to the right, or at the metallic connection point.

MacFixIt – Melting or fraying MagSafe power adapter connections (MacBook, MacBook Pro)


MacFixIt has the skinny on MagSafe power adapters that are becoming frayed and even melting. In knowledge base article 302461
Apple calls this “strain relief damage”
and says that it’s not covered under warranty. “Strain relief damage and missing cable
insulation or rubber typically result from excessive force or improper
use which are not covered by Apple’s one year limited warranty.”

We’ve received several reports from readers indicating an issue where MagSafe power adapters — included with MacBooks and MacBook Pros — fray or melt at the wire-to-head connection point shown to the right, or at the metallic connection point.

MacFixIt – Melting or fraying MagSafe power adapter connections (MacBook, MacBook Pro)

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