MobileMe Syncing Bug Discovered, Workarounds Offered

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Date: Wednesday, August 19th, 2009, 03:44
Category: Uncategorized

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According to the mighty MacFixIt, some users of Apple’s MobileMe syncing solution have reported difficulties uploading pictures from their iPhone or iPod touch to their MobileMe Gallery, an issue that appears to be related to usernames.

If you are experiencing issues when trying to publish a picture from your iPhone or iPod touch to your MobileMe Gallery, your problems could be caused by a bug in username recognition on your device.

Per the article, this Apple KB document outlines the issues, which can occur if your MobileMe username is mixed case (i.e., UserName, or USERname). When setting up MobileMe on your iPhone or iPod touch, simply enter your username as all lowercase letters.

You can check your username by navigating (on your iPhone or iPod touch) to:

Settings > Mail, Contacts, Calendars > your MobileMe account > Account Info
If you have any uppercase letters, do the following:
1. Plug in your iPhone or iPod touch to your computer and sync.
2. Once synced, return to your Account Info on your iPhone/iPod touch.
3. Tap the “Delete Account” button and verify that you would like to delete it.
4. Choose to Add Account, and setup your MobileMe using all lowercase letters.

If you’ve seen this issue on your end or found any workarounds or fixes of your own, please let us know.

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