Opinion: Stick it to the Man or We Get No Respect

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Date: Thursday, June 21st, 2007, 08:39
Category: Opinion

iphonehand.jpg; border=
Apple’s iPhone is scheduled for release only a handful of days from now, reader Kenn Marks voices his opinion on Apple, AT&T, unknown required contract details and the other mystery areas of iPhone ownership he’d like to see covered before he picks up Apple’s next generation cell phone:
Stick it to the Man or We Get No Respect
By Kenn Marks
With the iPhone just around the corner, as a loyal Mac enthusiast I’m beginning to feel like Rodney Dangerfield that “I get no respect” from the company I support, sometimes on the bleeding edge, like my desire to be one of the first iPhone owners. I’m also feeling some of my sixties roots in wanting to “stick it to the man” with Apple introducing the iPhone six months ago at Macworld SF and letting us know it’s going to cost us US$499 or US$599 plus the big AT&T unknown. Here we are, less than two weeks away from the big day and NO ONE can tell us what our monthly commitment to AT&T is going to be, or if there is a multi-year contract involved.
It’s like buying that new car with all the features we want at a great price then finding out once we drive it off the lot that it only gets ONE mile per gallon fuel economy (aka, consumption). I know I can trust Apple for product and service reliability, but what about the New AT&T, the old Cingular and the Old AT&T. What are they trying to hide with all the name shuffling?
I think it’s pretty arrogant of Apple and AT&T to introduce a new piece of hardware one day BEFORE the end of month and quarter and be betting the farm and their next bonuses on a great couple of sales days, while you and I might have to fork out US$74.99/month for an unlimited internet two-year contract (if a contract is required – “2 yr contract required” removed from advertising on June 7th). If that’s the price point, then it’s an additional US$1,800 commitment after purchasing the phone.
I feel that if we let Apple walk all over us this time when we have the opportunity to make our vote heard, we’ll all lose. We can take all the online polls we want and have no guarantee that Apple even looks at the results. In the construction industry, where there are such things as holdbacks to ensure that there are no problems down the road with your newly constructed project, we as potential customers, who hold the cash/credit card, can influence future company decisions on how they treat us.
Not buying gas on a certain day doesn’t even make a ripple for the oil company pond you are boycotting, but holding off your iPhone purchase until Monday July 2 could really make the bean counters scream. All that revenue they were planning for end of quarter just vaporized into Apple’s fourth quarter. Yes, it will affect the value of my Apple holdings, but I feel treating customers fairly outweighs making a bunch of shareholders rich. We can do nothing about what the CEO of our employer makes unless we work in a union shop. Our supervisor will call us a troublemaker and tell us to seek employment elsewhere and that we’ll be easy to replace. Unless Apple & AT&T publishes the rate plans necessary to purchase an iPhone by Monday June 25th I strongly suggest waiting two more days (you already waited six months) and buy the worlds greatest phone on Monday July 2nd.
An owner and loyal purchaser since my first IIe Plus.


iphonehand.jpg; border=
Apple’s iPhone is scheduled for release only a handful of days from now, reader Kenn Marks voices his opinion on Apple, AT&T, unknown required contract details and the other mystery areas of iPhone ownership he’d like to see covered before he picks up Apple’s next generation cell phone:
Stick it to the Man or We Get No Respect
By Kenn Marks
With the iPhone just around the corner, as a loyal Mac enthusiast I’m beginning to feel like Rodney Dangerfield that “I get no respect” from the company I support, sometimes on the bleeding edge, like my desire to be one of the first iPhone owners. I’m also feeling some of my sixties roots in wanting to “stick it to the man” with Apple introducing the iPhone six months ago at Macworld SF and letting us know it’s going to cost us US$499 or US$599 plus the big AT&T unknown. Here we are, less than two weeks away from the big day and NO ONE can tell us what our monthly commitment to AT&T is going to be, or if there is a multi-year contract involved.
It’s like buying that new car with all the features we want at a great price then finding out once we drive it off the lot that it only gets ONE mile per gallon fuel economy (aka, consumption). I know I can trust Apple for product and service reliability, but what about the New AT&T, the old Cingular and the Old AT&T. What are they trying to hide with all the name shuffling?
I think it’s pretty arrogant of Apple and AT&T to introduce a new piece of hardware one day BEFORE the end of month and quarter and be betting the farm and their next bonuses on a great couple of sales days, while you and I might have to fork out US$74.99/month for an unlimited internet two-year contract (if a contract is required – “2 yr contract required” removed from advertising on June 7th). If that’s the price point, then it’s an additional US$1,800 commitment after purchasing the phone.
I feel that if we let Apple walk all over us this time when we have the opportunity to make our vote heard, we’ll all lose. We can take all the online polls we want and have no guarantee that Apple even looks at the results. In the construction industry, where there are such things as holdbacks to ensure that there are no problems down the road with your newly constructed project, we as potential customers, who hold the cash/credit card, can influence future company decisions on how they treat us.
Not buying gas on a certain day doesn’t even make a ripple for the oil company pond you are boycotting, but holding off your iPhone purchase until Monday July 2 could really make the bean counters scream. All that revenue they were planning for end of quarter just vaporized into Apple’s fourth quarter. Yes, it will affect the value of my Apple holdings, but I feel treating customers fairly outweighs making a bunch of shareholders rich. We can do nothing about what the CEO of our employer makes unless we work in a union shop. Our supervisor will call us a troublemaker and tell us to seek employment elsewhere and that we’ll be easy to replace. Unless Apple & AT&T publishes the rate plans necessary to purchase an iPhone by Monday June 25th I strongly suggest waiting two more days (you already waited six months) and buy the worlds greatest phone on Monday July 2nd.
An owner and loyal purchaser since my first IIe Plus.

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