PowerBook 12-Inch Podiatry Issues

Posted by:
Date: Tuesday, May 20th, 2003, 19:05
Category: Hardware, PowerBook 12-Inch

I contacted Apple Care yesterday to have them send me two new rubber feet for my 12-inch PowerBook. Rubber feet are covered by warranty but you must send it to Apple and they will replace the entire botton of the unit. The charge is US$700 to replace two 10 cent rubber feet.
Sound familiar? Unfortunately Apple tried to address the previous PB podiatry issue by switching to “pass-through” feet (rather than adhesive mounts) but if they break off, they have to installed through the aluminum case. I thought that this issue would surface first in the PB12 because it has been shipping longer than the PB17 and because it runs much hotter – as hot as 120 degrees Fahrenheit -Ed.


I contacted Apple Care yesterday to have them send me two new rubber feet for my 12-inch PowerBook. Rubber feet are covered by warranty but you must send it to Apple and they will replace the entire botton of the unit. The charge is US$700 to replace two 10 cent rubber feet.
Sound familiar? Unfortunately Apple tried to address the previous PB podiatry issue by switching to “pass-through” feet (rather than adhesive mounts) but if they break off, they have to installed through the aluminum case. I thought that this issue would surface first in the PB12 because it has been shipping longer than the PB17 and because it runs much hotter – as hot as 120 degrees Fahrenheit -Ed.

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