PowerBook 2005 Scrolling Trackpad Woes Acknowledged by Apple

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Date: Monday, March 14th, 2005, 00:58
Category: Hardware, PowerBook G4 Aluminum

Trackpad issues continue the plague the PowerBook 2005 judging by email received by the PowerPage and postings on Apple’s own discussion forums and other Mac News sites like MacFixIt and MacInTouch. AppleInsider posted a story Friday that Apple has acknowledged the problem. Read More…


Trackpad issues continue the plague the PowerBook 2005 judging by email received by the PowerPage and postings on Apple’s own discussion forums and other Mac News sites like MacFixIt and MacInTouch. AppleInsider posted a story Friday that Apple has acknowledged the problem.

In short, the performance of Apple’s new patent-pending scrolling TrackPads, which lets users scroll through large documents by touching the pad with two fingers instead of one, has been inconsistent and unacceptable to some early adopters. Reports vary, but the most prominent issue appears to be random and erratic behavior of the TrackPads on the new 12 and 15-inch PowerBooks. A variety of other complaints include irritably slow mouse tracking, customers receiving shocks from the PowerBooks due to static electricity and TrackPads failing to respond at all for short periods of time.

According to sources, the fury of reports has caused concern for Apple, which earlier this week reportedly published an alert bulletin to its retail stores detailing the problem, but asking employees not to acknowledge the issues to customers. Sources said Apple is attempting to isolate and correct problems with the new TrackPad by pulling back some PowerBook models, which has constrained supplies of the laptops at retail stores that would normally be working off 25 days of inventory at this time of year.

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