Date: Tuesday, January 26th, 2010, 07:13
Apple’s 27″ iMac is large. And awesome. And spiffy.
And it still kind of flickers.
Per AppleInsider, an Apple Discussions forum thread spanning nearly 250 pages has resulted in conversations with AppleCare representatives who claim a new update is forthcoming. A month ago, Apple released a software fix for the flickering issue on the 27″ iMac, but since then users have said it did not address the problem.
One user, Dennis Murphy, said he was told that AppleCare technicians were issued a bulletin on Saturday that stated a fix would be released in about three weeks. The Apple employee was allegedly instructed to collect customer contact information so they can be reached when the fix is released.
“This would clearly explain the extended shipping times we’re seeing,” Murphy wrote on the forums.
Last week, Apple delayed shipments of new direct-order 27″ iMac units by three weeks. Supply issues have persisted for months, with Apple in December apologizing for the delays.
Another poster, wrote that an Apple representative told them a combination software and driver patch is due in roughly three weeks.
“This will reportedly resolve the issue of the screen flickering (it is not hardware causing the issue),” the user wrote.
The three weeks allegedly cited by AppleCare technicians would coincide with the existing three-week wait time for direct orders of 27-inch iMacs.
Stay tuned for additional details as they become available.