Some iPhone users on T-Mobile U.S. network reporting random “blue screen of death” errors

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Date: Friday, June 26th, 2015, 09:11
Category: iOS, iPhone, News, Software


This is a bit weird.

In the past few weeks, a growing number of iPhone owners on the T-Mobile U.S. network have been impacted by seemingly random crashes and reboots, without any clear indication as to why or how to solve the problem.

The problem seems to manifest itself with an iPhone briefly flashing a blue screen before resetting, according to reports. This can happen as frequently as every 10 to 30 minutes, even if a phone isn’t actively in use.

Some users have reported that disabling Wi-Fi Calling can fix the so-called “blue screen of death,” while others have scored success with a hard reset, and at least some T-Mobile support staff are recommending the latter option.

So far, neither Apple nor T-Mobile has offered a a definitive explanation. One theory has involved memory problems, but if so it’s still unknown why only T-Mobile subscribers would be affected. One possibility is that the issue involves LTE, as some users have managed to temporarily fix their phones by disabling VoLTE (voice over LTE), or simply shutting off LTE entirely.

Affected iPhone models include at least the 5s, 6, and 6 Plus. The issue is also impacting multiple versions of iOS 8 through iOS 8.3.

Stay tuned for additional details as they become available.

Via AppleInsider and Engadget

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