Sprint launches new promotion, offers to halve the wireless bills of customers switching from AT&T and Verizon

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Date: Wednesday, December 3rd, 2014, 09:20
Category: News, retail, wireless


Sometimes competition is a good thing.

Per Re/code, Sprint unveiled an aggressive new price promotion Tuesday that it claims will halve the bills of customers who defect from AT&T and Verizon in the latest salvo of an increasingly bitter price war.

Under the terms of the deal, which kicks off Friday, a customer can bring a current AT&T or Verizon bill to a Sprint store and store representatives will set up a new plan that is half of the service portion of that bill (the cost of calls, texting and data). In addition to that service cost, though, customers have to buy an unsubsidized device, either up front, through installments or using one of Sprint’s new leasing plans.

Sprint will also pay up to US$350 in early termination fees or remaining device-installment payments, though customers must turn in their existing devices.

In many ways, this is Sprint’s boldest move yet, with the company placing few restrictions other than requiring customers to show proof of their current plans.

For example, if a Verizon customer is paying US$320 for four lines, Sprint is saying that it will charge US$160 for a similar calling plan — plus the cost of a new device.

New Sprint CEO Marcelo Claure has vowed to make his company the value leader and introduced a number of new offers and promotions in the months since he has taken the helm. He has also announced plans to cut costs and shed jobs in order to allow Sprint to offer the lower rates.

Notably, the offer does not extend to customers of T-Mobile U.S. Officially, Sprint notes that AT&T and Verizon control about 70 percent of the market, though the decision probably also has to do with the fact that T-Mobile already has pretty low rates of its own.

The new offer does not apply to Sprint’s current customers, though the company has other offers that are available to existing customers. The company is also looking to be more aggressive in retaining existing customers who might be considering a switch.

While the latest pitch could well appeal to AT&T and Verizon customers willing to move to Sprint’s network, it could turn out to be a logistical nightmare for Sprint’s business. In addition to the considerable up-front work needed to determine a customer’s rate, Sprint will be left with customers on a seemingly infinite number of different rate plans.

Training for Sprint’s store workers will begin later on Tuesday, giving the company’s employees just a couple of days to prepare for customers to start showing up with their phones and bills.

Sprint says that while the offer is for a limited time, those who sign up for this promotion can keep that rate for as long as they wish.

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2 Responses to “Sprint launches new promotion, offers to halve the wireless bills of customers switching from AT&T and Verizon”

  1. @JasonOGrady but it’s Sprint!! 🙁

  2. A word of warning, unless you are 100% sure on Sprint in your area, don’t do this.
    There is a reason why Sprint has to offer their services, because in about 90% of the country the service is sub-par on what AT&T and Verizon offer.
    Specially for those looking to have a good experience with data, I find Sprint’s LTE coverage to be terrible in my home area which is Northern Virginia.
    But my brother, who lives in the Los Angeles area swears by it.

    Again do your homework and find people that use Sprint in your area and see what they think.
    Another way to determine it, go to your local Sprint store and ask people outside what this think. I should of thought about it when I was signing up, there were nothing but upset people over the poor service in our area.

    Be warned and others will tell you, Sprint is not AT&T and Verizon. There is a reason those companies can charge top-dollar and you will be willing to pay those dollars if you get crummy service.