Guide: How to troubleshoot PowerNap weirdness under OS X 10.8

Posted by:
Date: Friday, August 3rd, 2012, 11:13
Category: MacBook Air, MacBook Pro, News

There’s been a lot written about OS X 10.8′s new PowerNap feature, wherein your 2011-2012 MacBook Air and 2012 Retina Display MacBook Pro notebooks can perform various background tasks (such as synchronization and updates) while in Sleep mode, but it’s hard to say what to do when things go wrong.

With that in mind, the mighty Topher Kessler has written a spiffy PowerNap troubleshooting guide over on CNET.

Go.

Take a gander.

Check it out.

And even though the guide goes through the somewhat frightening steps as to how to reset your notebook’s SMC should circumstances require it, it’s worth reading.

That is all and enjoy your Friday.

Apple posts $8.8 billion profit, $35 billion in sales for Q3 2012 returns

Posted by:
Date: Wednesday, July 25th, 2012, 06:30
Category: Finance, News

applelogo_silver

There’s a nice ring to the words “US$8.8 billion quarterly profit”…

Per Macworld, Apple announced its returns for the third quarter of 2012 yesterday, the company’s sales hitting US$35 billion, up 22 percent from US$28.6 billion last year while profits rose 20.5 percent to US$8.8 billion from US$7.3 billion. Earnings for the quarter were US$9.32 a share, up 20 percent from last year. Reported earnings topped Apple’s forecast, but fell short of Wall Street expectations of US$10.35 per share on projected revenue of US$37 billion.

Apple sold 17 million iPads during the quarter, the most the company has ever sold during a quarter. The company tallied June quarter records for both Mac and iPhone sales—the latter figure coming even as customers have held off on purchasing a new iPhone in anticipation of a new model coming out later this year.

Despite the sales records, the third quarter saw the slowest growth rate for profit since 2009. Still, Apple finds itself better positioned than most tech companies. Sales of Macs, for example, rose during the quarter while the rest of the PC market saw a 1 percent decline, according to figures from market-research firm IDC.

Peter Oppenheimer, Apple’s chief financial officer, told analysts during a conference call that the company was “pleased” with its quarterly results.

The number that probably pleased Apple the most came from its surging iPad business, where Apple saw sales of its tablet grow 84 percent from the year-ago quarter. This was the first full quarter of sales for Apple’s third-generation iPad, which debuted on March 16. Apple is currently selling iPads in 97 countries.

Recognized revenue from the iPad lineup hit US$9.2 billion for the quarter, up 53 percent from the US$6 billion in revenue Apple recorded last year. Apple says it sold twice as many iPad as Macs to its education customers—and Apple just happened to set a record for Mac sales to U.S. educational institutions for the quarter.

As for its Mac business, Apple sold 4 million computers, up slightly from the 3.9 million Macs it sold in the year-ago quarter. Even with slight 2 percent gain, Apple still sold more Macs in this three-month period than in any June quarter before.

Those sales were largely driven by the revamped MacBook Air and MacBook Pro models Apple released, even though those notebooks came out less than three weeks before the end of the June quarter. According to Cook, prior to the release of those models at June’s Worldwide Developer Conference, Apple’s Mac sales were off last year’s pace. Once the updated MacBooks hit the market, though, Apple’s weekly sell-through increased, allowing it to beat last year’s figure and outpace PC industry growth for a 25th straight quarter.

In particular, Cook noted that the MacBook Pro with Retina Display has been “incredibly well-received. We still have not caught up with demand, but we anticipate doing so next month.”

Mac sales are usually dominated by portables, and this quarter was no exception. Notebooks accounted for three-fourths of the Macs Apple sold.

In addition to the June record for overall Mac sales, Apple executives noted that the quarter was the best ever for Mac sales to U.S. education institutions.

Apple sold 26 million iPhones during the quarter, compared to 20.3 million last year—another June quarter record for the company. The 28 percent growth in iPhone sales was also ahead of the amount Apple factored into its quarter guidance, Oppenheimer noted.

While Apple hasn’t made any iPhone hardware changes since it rolled out the iPhone 4S last year, it has been expanding the reach of its smartphone. During the June quarter, for example, the company added a number of regional carriers in the U.S. More than 250 carriers now provide service for the iPhone in 100 countries.

Recognized revenue from the iPhone rose 23 percent from last year to US$16.2 billion.

Despite the record sales, this quarter’s iPhone figures represent something of a blip for Apple. Both unit sales and iPhone revenue were down sequential in the third quarter; in 2011, unit sales and revenue rose from the second quarter to the third quarter. That’s largely a sign that customers may be holding off on iPhone purchases in anticipation of a new smartphone from Apple.

Pressed by analysts about the impact iPhone rumors might have on Apple’s bottom line, Cook said that while the company goes to great lengths to keep its product road map under wraps, he doesn’t put any value in clamping down on speculation about product releases.

“That’s just the environment we’re in,” Cook said. “I’m glad that people want the next thing. I’m super happy about it.”

Apple may have less reason to happy with its iPod sales, which saw another dip. The company sold 6.8 million music players, down from 7.5 million iPods in the year-ago quarter. Average selling price for iPods was also down for the quarter. Still, Apple notes that the iPod continues to hold a 70 percent share of the music-player market.

Combining iPod touch numbers with iPhone and iPad figures, Apple says that cumulative iOS device sales have reached 410 million units.

Revenue from the iTunes Store topped US$1.8 billion for the quarter; Apple brought its online music, movie, TV, and app store to 12 more countries.

Cook said that Apple sold 1.3 million Apple TVs during the quarter, bringing total sales for the fiscal year to 4 million units. The set-top box is “still at a level that we would call it a hobby, but we’ll continue to pull the string to see where it takes us,” Cook added.

During Tuesday’s briefing, Apple also unveiled the details of the stock dividend plan it first announced in March. The company will pay out US$2.65 per share on August 16, 2012 to shareholders of record as of the close of business on August 13. Subsequent dividends will be announced at the same time as the company’s results, with future payouts subject to declaration by the board of directors. Apple will begin buying back stock starting in its 2013 fiscal year, which starts September 30, 2012.

Both the dividend and the stock buyback program are part of Apple’s efforts to dispense with the massive amounts of cash the company has on hand. Apple ended the June quarter with US$117.2 billion in cash and short- and long-term securities, up from US$110 billion the previous quarter.

In terms of future performance, Oppenheimer told analysts to expect revenue of US$34 billion during the company’s fiscal fourth quarter and earnings of US$7.65 a share. That compares to 2011 fourth-quarter revenues of US$28.27 billion and earnings per share of US$7.02.

Microsoft: No plans for Mac version of Office 2013

Posted by:
Date: Thursday, July 19th, 2012, 06:20
Category: News, Software

Sometimes it’s just natural to want to take the ball and run off with it.

Per Cult of Mac, when Microsoft recently announced an Office for Mac 2011 update was in the works it also confirmed that OS X users would not be able to take advantage of the newer Office 2013 as the software suite is reserved for Windows 7 and Windows 8 machines only.

Microsoft failed to mention whether a Mac version of Office 2013 was in the works when the productivity software reached Customer Preview phase on Monday, though during Wednesday’s Office for Mac 2011 update announcement the company stated that it had no such plans.

“We haven’t announced the next release of Office for Mac,” a Microsoft spokesperson said.

According to the publication, Office 2013 will feature support for a new server-based version of Office which is said to be highly integrated with its SkyDrive cloud system. Microsoft released the Service Pack 2 update to Office for Mac 2011 in April to fix bugs affecting Outlook.

While Mac owners won’t be able to enjoy the newly-implemented cloud capabilites of Office 2013, the Office for Mac 2011 update will bring access to Microsoft’s SkyDrive and Office 365 where users are able to save documents off-site.

The Office for Mac 2011 update is expected to ship early next year alongside the Windows-only Office 2013.

Stay tuned for additional details as they become available.

Microsoft releases Office 2011 14.2.3

Posted by:
Date: Wednesday, July 11th, 2012, 06:56
Category: News, Software

On Tuesday, Microsoft released its Microsoft Office 2011 14.2.3 update. The update, a 110 megabyte download, adds the following fixes and features:

- This update fixes an issue that causes Outlook not to display details for certain contacts when Lync or Communicator is running.

- This update fixes a problem that occurs when users reply to or forward Exchange email messages that were downloaded from Exchange 2007 servers. When this problem occurs, the Date field is missing from the body of the message.

- To correct email messages that have already been cached, right-click the folder that contains the email messages, select Folder Properties, and then then select Empty under Empty Cache. Or, you can delete the Exchange account and then add it again to resynchronize the account.

- This update fixes an issue where users may have duplication of mail when they use Gmail and connect with Outlook by using IMAP. This update fixes an issue where some users who have IMAP accounts intermittently receive a “Too many simultaneous connections” error. A setting is now available to control the polling interval that Outlook uses with IMAP servers.

- To adjust this setting, select Tools, select Accounts, and then select Advanced for the IMAP account. The setting defaults to synchronize all lMAP folders every two minutes.

- This update fixes a connectivity issue that occurs when Outlook connects through a proxy server that uses NTLM based authentication. Improvements to Word for Mac 2011
This update improves Full Screen View integration with Word.

Microsoft Office 2011 14.2.3 requires an Intel-based Mac running Mac OS X 10.5.8 or later to install and run and for the Service Pack 1 updater to have been previously installed.

If you’ve tried the new version and have any feedback to offer, please let us know in the comments.

SpamSieve updated to 2.9.2

Posted by:
Date: Thursday, July 5th, 2012, 12:16
Category: News, Software

spamsieve2.jpg

Michael Tsai’s must-have shareware program, SpamSieve, has just been updated to version 2.9.2. The new version, a 10 megabyte download, adds the following fixes and improvements:

- Improved compatibility with the forthcoming OS X 10.8 Mountain Lion.

- The recommended condition for the Apple Mail rule is now Every Message rather than Message Type Is Mail. SpamSieve will auto-update your rules at launch on OS X 10.7 if Mail is running.
SpamSieve is better at detecting a certain type of tricky spam message.

- Worked around an OS bug that prevented SpamSieve from properly analyzing some message attachments.

- False negative files now have the .eml extension so that they work with Quick Look, etc.

- The Setting Up a Spam Filtering Drone section of the manual has been updated with simpler instructions for Apple Mail and new instructions for setting up a drone using Microsoft Outlook 2011.

- Added the Using a Spam Mailbox on the Server section of the manual (for Apple Mail).

- Updated various graphics for retina displays.

- If the Apple Mail plug-in cannot be installed due to a folder ownership problem, SpamSieve will now ask for an administrator password to try to fix the folder for you.

- Reverted to version 1.2.3 of the Growl SDK to avoid problems with high CPU usage, internal errors, and crashes.

- Improved SpamSieve’s reporting of unexpected errors as well as script errors from Apple Mail.

- SpamSieve no longer responds at all to certain invalid commands. This should work around an OS bug that could lead to crashes.

- The crash reporter can now make recommendations for you based on the contents of the crash log.

- Added a link to the forum in the Help menu.

SpamSieve is available for a US$30 registration fee and requires Mac OS X 10.4 or later to run. The new version can either be downloaded directly from the web site or brought up to the current version via the program’s built-in update feature.

If you’ve tried the new version and have any feedback to offer, let us know in the comments.

Rumor: Apple expected to phase out 17-inch MacBook Pro in upcoming hardware generation

Posted by:
Date: Friday, June 8th, 2012, 08:15
Category: Hardware, MacBook Pro, Rumor

el17.jpg

The 17-inch MacBook Pro had a great run, but it may not be long for this world.

Per AppleInsider, With a new MacBook lineup said to be on the way, Apple is expected to discontinue its 17-inch MacBook Pro this year, and might even ax the Pro lineup entirely in favor of the “new MacBook” in 2013.

Analyst Ming-Chi Kuo with KGI said in a research note that Apple is still planning to retire the 17-inch MacBook Pro in 2012. He expects only the 13- and 15-inch MacBook Pros will receive updates from Apple this month.

A discontinuation of the 17-inch MacBook Pro is expected to be part of a major shakeup in Apple’s notebook lineup. Kuo also indicated on Friday that Apple is apparently planning to introduce an entirely new MacBook lineup next week, with new models positioned between the MacBook Air and MacBook Pro sized at 13 and 15 inches.

The 17-inch MacBook Pro would be a logical choice for Apple to retire, as the premium professional notebook only accounted for 1.7 percent of the company’s notebook sales in the first quarter of 2012. The most popular option, Kuo said, was the 13-inch MacBook Pro, which took 46.9 percent of sales, followed by an 18.1 percent share for the 13-inch MacBook Air, and 16 percent for the 15-inch MacBook Pro.

Kuo believes that Apple even plans to go beyond the 17-inch model and potentially discontinue the entire MacBook Pro lineup, replacing it with new 13- and 15-inch notebooks he has referred to as simply the “new MacBook.” If the new MacBook proves popular enough, he thinks Apple could reduce its notebook lineup to just four products: the 11- and 13-inch MacBook Airs, and the new 13- and 15-inch MacBooks.

But given a “high sales weighting” for the MacBook Pro, Kuo admitted it would be “difficult” for Apple to quickly discontinue the MacBook Pro. He expects the product will remain on the shelves until 2013, at which point Apple is seen as “likely” to reduce supply of the MacBook Pro to help boost sales of the new MacBook.

The new MacBook series is expected to be a merging of the MacBook Air and MacBook Pro lineups. Apple’s new laptops are believed to feature a thinner design and will lack optical disc drives, but will offer more power than the MacBook Air.

Kuo first suggested in April that Apple could discontinue the 17-inch MacBook Pro this year, citing falling shipments of the top-of-the-line notebook. He was the first to indicate in 2011 that Apple planned to phase out its 13-inch polycarbonate MacBook.

Stay tuned for additional details as they become available.

Apple to retain iPhone 3GS model, push units towards developing markets

Posted by:
Date: Monday, May 21st, 2012, 14:45
Category: iPhone, News

It may not be the fastest, most recent or snazziest iPhone, but Apple will keep the 3GS around for a bit longer.

Per AppleInsider, analyst Peter Misek with Jefferies has received word that Apple has inked an agreement with “a leading distribution and logistics company.” That new partnership is intended to push the iPhone 3GS in prepaid markets around the world, and expand channels for the iPhone 3GS in developing countries.

Accordingly, Misek believes that Apple is in the process of repricing the iPhone 3GS, which currently costs US$375 without a contract. He expects that the third-generation iPhone will be priced between US$250 and US$300, which would allow someone to buy it with no subsidy for around the cost of an on-contract iPhone 4S.

The iPhone 3GS can currently be had for free with a new two-year service contract in major markets like the U.S. It serves as Apple’s entry-level smartphone, while the iPhone 4, first released in 2010, is available for US$99 with a carrier subsidy.

Apple is expected to launch its new sixth-generation iPhone this fall. If the company were to continue its current strategy of discounting previous-generation hardware, the iPhone 4S lineup would be reduced to one capacity for US$99, while the iPhone 4 would become free with a two-year contract.

With the iPhone 4 replacing the iPhone 3GS as Apple’s entry-level smartphone, some might expect that the iPhone 3GS would be an end-of-life product. But based on what Misek has heard, Apple may have other plans to expand iPhone sales in markets where Apple has yet made a significant impact.

“Emerging markets” have been identified as a potential source of a huge number of untapped customers that present a long-term upside for Apple. One analysis conducted earlier this year found that emerging markets have 14 times as many people between the smartphone friendly ages of 25 and 34 than Western Europe and North America.

One report published earlier this year by The Wall Street Journal declared that cheap Android-based smartphones were “crushing the iPhone” in European countries that have been hit hardest by the debt crisis. In those markets, most consumers don’t sign contracts and pay the full, unsubsidized price for smartphones.

Apple Chief Executive Tim Cook said last October that the prepaid market is “very, very important” to his company. He said that was one of the reasons the company continues to sell its entry-level iPhone 3GS, to reach lower price points in both prepaid and postpaid markets.

Stay tuned for additional details as they become available.

Sprint now offering $100 trade-in credit for iPhones from competing carriers

Posted by:
Date: Monday, May 21st, 2012, 06:55
Category: iPhone, News

It never hurts to offer an incentive.

In an effort to drum up subscribership and advertise its unlimited data plan for the iPhone 4S, Sprint revealed on Friday that it will begin offering a US$100 credit to any customer who trades in an iPhone from another carrier.

Per AppleInsider, the carrier said that it would be offering non-Sprint users at least US$100 for their iPhone to be used towards a new iPhone 4S if they start a line of service with a minimum two-year contract.

Sprint’s announcement comes on the heels of reports earlier this week that revealed Verizon would be pushing to end unlimited data usage for its smartphone users come this summer when the company rolls out new shared data plans. The top U.S. wireless company issued a statement on Thursday clarifying that only subscribers upgrading to a subsidized handset would no longer be able to take advantage of the all-you-can-eat service.

Both Verizon and AT&T have come under fire for slowly squeezing grandfathered customers out of their unlimited plans, represented by Verizon’s upgrade policy and AT&T’s March decision to throttle heavy data users after they pass a 3GB per month threshold.

When it became the last of the big-three telecoms to offer the iPhone, Sprint announced plans to offer unlimited data to new customers when the top two wireless providers killed off their respective uncapped services in a move toward more profitable tiered solutions. AT&T was the first to axe unlimited iPhone data in June 2010, and recently CEO Randall Stephenson admitted that he wished the company had never offered the option. Verizon followed AT&T’s lead in July 2011, a mere six months after the device launched on its network.

In a move to stand out from the competition, Sprint CEO Dan Hesse announced in April that his company will continue to offer unlimited data for the next generation iPhone sight-unseen, which means that users can utilize uncapped bandwidth even if the handset supports 4G LTE.

Earlier this week Hesse said that Sprint wouldn’t make a profit from the iPhone until 2015, but has no regreets in making a bet-the-company move to ink an agreement to sell the handset that was later revealed to be worth US$15.5 billion over the next four years.

“We believe in the long term,” Hesse said. “And over time we will make more money on iPhone customers than we will on other customers.”

To take advantage of the offer, interested parties must activate a new line by July 3 and trade-in their non-Sprint iPhone before Aug. 14.

Stay tuned for additional details as they become available.

Verizon to end unlimited data plans in migration to 4G LTE, move towards shared data plans

Posted by:
Date: Thursday, May 17th, 2012, 06:26
Category: iPhone, News

verizonlogo.jpg

You might not like this.

Per Fierce Wireless, Verizon CFO Fran Shammo announced on Wednesday that the company will discontinue existing unlimited data plans when users move to the carrier’s faster 4G LTE network, pushing current 3G subscribers toward data share plans expected to launch later this summer.

At the 40th Annual J.P. Morgan Technology, Media and Telecom conference Shammo said that current unlimited users, whose data plans were grandfathered in when Verizon made the switch to tiered plans in July 2011, would lose the all-you-can-eat option if and when they move to 4G.

Verizon is leveraging its speedier 4G LTE network to attract customers away from their US$30 per month unlimited plans to new data-sharing tiers which are scheduled for a mid-summer rollout.

“A lot of our 3G base is on unlimited,” Shammo said. “When they migrate off 3G they will have to go to data share. That is beneficial to us.”

In their quest to garner the highest possible revenue per user, carriers have quickly moved away from the unlimited data plan, which was first introduced as an enticement to enter the then-nascent smartphone market. With the rise of data-hungry handsets like the iPhone, wireless companies found that a capped and tiered pricing model was the most lucrative solution.

Currently, unlimited customers pay US$30 per month on Verizon’s network, identical to the price paid by grandfathered users on other networks like AT&T.

Unlike Verizon, AT&T extended its legacy plan to 4G LTE customers, but at the same time instituted speed throttling for users who pass a “threshold” of 3GB and 5 GB each month for 3G and 4G users, respectively. Earlier in May, AT&T Chief Executive Randall Stephenson said that he wishes his company never offered unlimited data.

Verizon’s upcoming data share plans are meant to streamline the management and offer an attractive price structure to contract owners who own multiple smartphones, such as small businesses or families. Shammo noted that the industry has crippled the smartphone market by restricting data usage to individual devices.

“If I can add as many devices as I want, that is more efficient from a family perspective and a small business perspective,” Shammo said.

Carriers have promised shared data plans for nearly a year, though the nation’s top providers only recently firmed up strategies and possible launch windows.

Shammo noted that as carriers implement shared plans, they will have to move from studying average revenue per user metrics to average revenue per account.

Pricing for Verizon’s data share plans have yet to be announced, but Shammo made it clear that the company is pushing hard for the new model.

“Everyone will be on data share,” Shammo said.

Stay tuned for additional details as they become available.

Microsoft releases Office 2011 14.2.2, Microsoft Office 2008 12.3.3 updates for Mac

Posted by:
Date: Tuesday, May 8th, 2012, 12:14
Category: News, Software

On Tuesday, Microsoft released its Microsoft Office 2011 14.2.2 update. The update, a 110 megabyte download, adds the following fixes and features:

- This update includes fixes for vulnerabilities that an attacker can use to overwrite the contents of your computer’s memory with malicious code.

Microsoft Office 2011 14.2.2 requires an Intel-based Mac running Mac OS X 10.5.8 or later to install and run and for the Service Pack 1 updater to have been previously installed.

The company also released version 12.3.3 of its Microsoft Office 2008 suite for Mac. The update, a 217.9 megabyte download, offers the following fixes and features:

- The update includes fixes for vulnerabilities that an attacker can use to overwrite the contents of your computer’s memory with malicious code.

Microsoft Office 2008 12.3.3 requires Mac OS X 10.4.9 or later to install and run.

If you’ve tried the update and have anything to report back, let us know.