Happy Labor Day from O’Grady’s PowerPage!!!

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Date: Monday, September 3rd, 2012, 07:37
Category: Announcement

With summer winding down, it’s time for one last nifty thing: Labor Day.

Yep, that day where we celebrate work by playing all day.

With that in mind, the staff of the PowerPage will be taking the day off and will be back tomorrow with everything Mac and everything mobile.

And, until midnight tonight, I believe it’s somehow required that you gather friends and/or family, get some good food together, laugh, talk and we’ll see your bad selves tomorrow.

Happy Labor Day, guys!!!!

iFixit repair guide posits $500 estimate to replace Retina Display MacBook Pro battery

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Date: Wednesday, August 8th, 2012, 13:22
Category: Hardware, MacBook Pro, News

If you want to replace the battery on your brand new 2012 Retina Display MacBook Pro, it’s going to get pricey.

Per MacNN, the newly-published iFixit repair guide for the Retina MacBook Pro breaks tasks down by component, such as the logic board, left and right fans, or the SSD. Of special interest though is the battery, which iFixit estimates could cost US$500 to replace “if technicians follow the safer Apple-suggested procedure and replace the entire upper case assembly along with the battery.”

In an earlier teardown, iFixit called the Retina Pro the “least repairable laptop” it had ever taken apart. This is mostly because Apple has gone to extreme measures to keep the computer thin. The battery, for instance, is glued into the case instead of using screws, and the different parts of the display assembly have been merged together, dropping a glass protection layer. Even opening the chassis can be a problem, since Apple uses an unusual pentalobe screw type to hold the lower case together.

So, yes, the Retina Display MacBook Pro can be repaired by the user, even if iFixit does feel that some trepidation is warranted…

Parallels Desktop updated to 7.0.15106

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Date: Monday, August 6th, 2012, 05:09
Category: News, Software

parallelslogo1.jpg

On Thursday, Parallels released version 7.0.15106 of its Parallels Desktop virtualization software. The new update, a 306 megabyte download, adds the following fixes and changes:

– Resolves an issue with installing Parallels Desktop in Mac OS X Leopard 10.5 or later.

– Resolves an issue with opening third-party virtual machines in Parallels Desktop.

– Resolves an issue with managing Mac computers running OS X Mountain Lion via Parallels Mobile.

– The power saving option is now available for new MacBook Pros (mid 2012) and MacBook Pros with Retina display.

Parallels Desktop 7 retails for US$79.99 and requires a 64-bit Intel-based processor, Mac OS X 10.5.8 or later, 2GB of RAM (4GB recommended to run Windows 7), at least 700 MB of space available on the boot volume for Parallels Desktop installation and 15 GB of available disk space for Windows.

If you’ve tried the new version and have any feedback to offer, let us know in the comments.

Guide: How to troubleshoot PowerNap weirdness under OS X 10.8

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Date: Friday, August 3rd, 2012, 11:13
Category: MacBook Air, MacBook Pro, News

There’s been a lot written about OS X 10.8’s new PowerNap feature, wherein your 2011-2012 MacBook Air and 2012 Retina Display MacBook Pro notebooks can perform various background tasks (such as synchronization and updates) while in Sleep mode, but it’s hard to say what to do when things go wrong.

With that in mind, the mighty Topher Kessler has written a spiffy PowerNap troubleshooting guide over on CNET.

Go.

Take a gander.

Check it out.

And even though the guide goes through the somewhat frightening steps as to how to reset your notebook’s SMC should circumstances require it, it’s worth reading.

That is all and enjoy your Friday.

Apple posts $8.8 billion profit, $35 billion in sales for Q3 2012 returns

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Date: Wednesday, July 25th, 2012, 06:30
Category: Finance, News

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There’s a nice ring to the words “US$8.8 billion quarterly profit”…

Per Macworld, Apple announced its returns for the third quarter of 2012 yesterday, the company’s sales hitting US$35 billion, up 22 percent from US$28.6 billion last year while profits rose 20.5 percent to US$8.8 billion from US$7.3 billion. Earnings for the quarter were US$9.32 a share, up 20 percent from last year. Reported earnings topped Apple’s forecast, but fell short of Wall Street expectations of US$10.35 per share on projected revenue of US$37 billion.

Apple sold 17 million iPads during the quarter, the most the company has ever sold during a quarter. The company tallied June quarter records for both Mac and iPhone sales—the latter figure coming even as customers have held off on purchasing a new iPhone in anticipation of a new model coming out later this year.

Despite the sales records, the third quarter saw the slowest growth rate for profit since 2009. Still, Apple finds itself better positioned than most tech companies. Sales of Macs, for example, rose during the quarter while the rest of the PC market saw a 1 percent decline, according to figures from market-research firm IDC.

Peter Oppenheimer, Apple’s chief financial officer, told analysts during a conference call that the company was “pleased” with its quarterly results.

The number that probably pleased Apple the most came from its surging iPad business, where Apple saw sales of its tablet grow 84 percent from the year-ago quarter. This was the first full quarter of sales for Apple’s third-generation iPad, which debuted on March 16. Apple is currently selling iPads in 97 countries.

Recognized revenue from the iPad lineup hit US$9.2 billion for the quarter, up 53 percent from the US$6 billion in revenue Apple recorded last year. Apple says it sold twice as many iPad as Macs to its education customers—and Apple just happened to set a record for Mac sales to U.S. educational institutions for the quarter.

As for its Mac business, Apple sold 4 million computers, up slightly from the 3.9 million Macs it sold in the year-ago quarter. Even with slight 2 percent gain, Apple still sold more Macs in this three-month period than in any June quarter before.

Those sales were largely driven by the revamped MacBook Air and MacBook Pro models Apple released, even though those notebooks came out less than three weeks before the end of the June quarter. According to Cook, prior to the release of those models at June’s Worldwide Developer Conference, Apple’s Mac sales were off last year’s pace. Once the updated MacBooks hit the market, though, Apple’s weekly sell-through increased, allowing it to beat last year’s figure and outpace PC industry growth for a 25th straight quarter.

In particular, Cook noted that the MacBook Pro with Retina Display has been “incredibly well-received. We still have not caught up with demand, but we anticipate doing so next month.”

Mac sales are usually dominated by portables, and this quarter was no exception. Notebooks accounted for three-fourths of the Macs Apple sold.

In addition to the June record for overall Mac sales, Apple executives noted that the quarter was the best ever for Mac sales to U.S. education institutions.

Apple sold 26 million iPhones during the quarter, compared to 20.3 million last year—another June quarter record for the company. The 28 percent growth in iPhone sales was also ahead of the amount Apple factored into its quarter guidance, Oppenheimer noted.

While Apple hasn’t made any iPhone hardware changes since it rolled out the iPhone 4S last year, it has been expanding the reach of its smartphone. During the June quarter, for example, the company added a number of regional carriers in the U.S. More than 250 carriers now provide service for the iPhone in 100 countries.

Recognized revenue from the iPhone rose 23 percent from last year to US$16.2 billion.

Despite the record sales, this quarter’s iPhone figures represent something of a blip for Apple. Both unit sales and iPhone revenue were down sequential in the third quarter; in 2011, unit sales and revenue rose from the second quarter to the third quarter. That’s largely a sign that customers may be holding off on iPhone purchases in anticipation of a new smartphone from Apple.

Pressed by analysts about the impact iPhone rumors might have on Apple’s bottom line, Cook said that while the company goes to great lengths to keep its product road map under wraps, he doesn’t put any value in clamping down on speculation about product releases.

“That’s just the environment we’re in,” Cook said. “I’m glad that people want the next thing. I’m super happy about it.”

Apple may have less reason to happy with its iPod sales, which saw another dip. The company sold 6.8 million music players, down from 7.5 million iPods in the year-ago quarter. Average selling price for iPods was also down for the quarter. Still, Apple notes that the iPod continues to hold a 70 percent share of the music-player market.

Combining iPod touch numbers with iPhone and iPad figures, Apple says that cumulative iOS device sales have reached 410 million units.

Revenue from the iTunes Store topped US$1.8 billion for the quarter; Apple brought its online music, movie, TV, and app store to 12 more countries.

Cook said that Apple sold 1.3 million Apple TVs during the quarter, bringing total sales for the fiscal year to 4 million units. The set-top box is “still at a level that we would call it a hobby, but we’ll continue to pull the string to see where it takes us,” Cook added.

During Tuesday’s briefing, Apple also unveiled the details of the stock dividend plan it first announced in March. The company will pay out US$2.65 per share on August 16, 2012 to shareholders of record as of the close of business on August 13. Subsequent dividends will be announced at the same time as the company’s results, with future payouts subject to declaration by the board of directors. Apple will begin buying back stock starting in its 2013 fiscal year, which starts September 30, 2012.

Both the dividend and the stock buyback program are part of Apple’s efforts to dispense with the massive amounts of cash the company has on hand. Apple ended the June quarter with US$117.2 billion in cash and short- and long-term securities, up from US$110 billion the previous quarter.

In terms of future performance, Oppenheimer told analysts to expect revenue of US$34 billion during the company’s fiscal fourth quarter and earnings of US$7.65 a share. That compares to 2011 fourth-quarter revenues of US$28.27 billion and earnings per share of US$7.02.

Apple releases MacBook Air and MacBook Pro Update 1.0 for 2012 notebooks

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Date: Wednesday, July 18th, 2012, 15:44
Category: MacBook Air, MacBook Pro, News, Software

This could be helpful.

On Wednesday, Apple released its MacBook Air and MacBook Pro Update 1.0 for its 2012 notebooks. The update, a 76.6 megabyte download, fixes an issue that can lead to increased CPU power consumption, and it improves compatibility with some USB devices.

As always, the update can also be found and installed via Mac OS X’s Software Update feature.

The update requires a 2012 MacBook Air or MacBook Pro notebook and Mac OS X 10.7.4 or later to install and run.

Obviously, this is a significant firmware update, so please let us know how it went for you via feedback in the comments section.

27-inch Thunderbolt display exhibiting noise issue with 2012 Retina Display MacBook Pro, MacBook Air

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Date: Tuesday, July 17th, 2012, 06:01
Category: Hardware, MacBook Air, News

Firmware updates were invented for a reason…

Per Electronista, a number of MacBook Air owners are experiencing audio issues when they connect their laptops to Apple’s Thunderbolt display and complain of static, distortion and crackling emanating from the speakers built into the 27-inch screen’s chassis.

The problem usually presents itself intermittently after a few hours’ use when sound from Apple’s new 2012 MacBook Air, which was announced during WWDC in June, is routed through the Thunderbolt display’s speakers.

It should be noted that as of this writing a single report claiming the same issue was found on the new MacBook Pro with Retina display, though it seems to be an isolated case not associated with the MacBook Air matter.

An Apple Support Communities thread started on June 23 is now six pages long though the issue seems to be affecting only a small number of users. Owners of both the 11-inch and 13-inch versions of the MacBook Air have reported identical problems, though some experience the issue more frequently than others.

The exact cause of the problem remains unclear though it could be related to how the thin-and-light’s firmware handles audio output. Sound played directly through the MacBook Air’s internal speakers are unaffected by the supposed bug meaning the issue lies in the interconnect.

Forum members have speculated that the adaptor needed to connect Apple’s new MagSafe 2 power connector to the Thunderbolt display’s power cord is somehow related to the static. This seems unlikely, however, as owners have unsuccessfully attempted to switch adaptors and run the laptop without plugging in to the Thunderbolt display’s power connector.

Most users have found that a workaround involving the switching between audio outputs solves the issue for a short time while others note that terminating and restarting an offending application gives temporary relief. Unplugging and replugging all connections also seems to remedy the problem.

Apple is aware of the issue though no official response has been released.

Stay tuned for additional details as they become available.

Adobe releases InDesign fix to alleviate crash on Ivy Bridge-equipped MacBooks

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Date: Tuesday, July 17th, 2012, 06:19
Category: MacBook Air, MacBook Pro, News, Software

It never hurts to issue a bug fix.

Per AppleInsider, Adobe on Monday issued a ZIP file complete with instructions to manually fix an API bug that would crash the company’s InDesign professional layout software on Intel Ivy Bridge-equipped MacBooks.

The fix comes less than a week after Adobe acknowledged a problem with its program and Apple’s OS X 10.7.4 which comes pre-installed on all 2012 MacBook Pros and MacBook Airs. According to a user support forum thread started in mid-June, the issue can be traced back to an API that handled InDesign’s system icons which was removed in the latest update to OS X.

The problem caused blank dialogue boxes to pop up as InDesign failed to retrieve the correct icon assets which in turn crashed the program.

It appears that the issue is confined to mid-2012 MacBooks that have “MacBook Pro (Mid 2012) Software Update” installed. Previous to Monday’s response some users created a workaround by rolling back the machine’s operating system to factory defaults.

Adobe is working closely with Apple on both their current and future OS releases to resolve this issue in a more comprehensive manner.

Adobe’s pseudo-patch involves the running of a script that installs three InDesign icons automatically or, for cases where the script does not run, a manual installation of the files directly into the application’s resources folder.

If you’ve tried the patch and have any feedback to offer, please let us know in the comments.

Adobe confirms InDesign app crashes under 2012 MacBook portables

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Date: Wednesday, July 11th, 2012, 10:31
Category: News, Software

This is why they invented the software update…

Per AppleInsider, users running Apple’s latest MacBooks featuring Intel Ivy Bridge processors are experiencing system crashes with Adobe’s popular InDesign software.

The issue has been documented by InDesign users on Adobe’s official website where a forum thread has been growing since mid-June. The problem appears to be limited to users who are running just-released MacBook Pros or MacBook Airs featuring Intel’s Ivy Bridge processors and Mac OS X 10.7.4.

Adobe technical support employee Scott Worthington confirmed in the thread that the issue is related to a change made by Apple in OS X 10.7.4 The latest MacBook models, including the new MacBook Pro with Retina display, ship with OS X 10.7.4 preinstalled, making it difficult to “roll back” the operating system to a previous version.

“At this time it appears the update is removing an API we use to control our use of system icons,” Worthington wrote. “At present the solution appears to be to rollback the update for the software to continue to function as expected.”

Worthington added in a subsequent post that he’s unsure if the problem will persist when Apple releases OS X 10.8 Mountain Lion later this month. He did not attempt to explain why the issue appears to be isolated to new 2012 MacBook models with Ivy Bridge processors.

“We’re taking this issue very seriously,” he said. “I wish we had more to share at this time but I’ll be sure to share what comes down the line from the engineers relating to solutions or any workarounds they can find.”

User “arminvit,” who started the thread on June 15, found that they were able to address the problem by restoring their 2012 MacBook to factory settings and not installing the “MacBook Pro (Mid 2012) Software Update” available from Apple that includes OS X 10.7.4.

When running the latest version of OS X on their 2012 MacBook Pro, that user found that InDesign would crash when trying to delete a page that has content, and also when packaging a file. Users in the thread said the issue occurs with both Creative Suite 5 and Creative Suite 6.

When the crash occurs, InDesign attempts to post a warning box. However, the box is displayed blank except for the text “Warning,” and InDesign promptly crashes.

If you’ve seen this crash on your end, please let us know.

Happy Fourth of July from O’Grady’s PowerPage!!!

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Date: Wednesday, July 4th, 2012, 06:13
Category: Announcement

Ladies and gentlemen, in honor of the Fourth of July, the staff of O’Grady’s PowerPage will be taking the day off and spending it with friends and family and will return with all the Mac and iOS mobile news you can shake a petrified gopher at.

That being said, take the day, get outside, hit up a barbecue, see your friends and detach yourself from technology for a day. Trust me, it’ll still be here when you get back.



As for my own plans, I’m hitting up a picnic and am determined to destroy any and all opponents in the potato sack race (even if they turn out to be small children). Nearly three weeks has been spent training for said potato sack race (as recorded in this stunning montage video) and I’m determined to make this happen.

Happy Fourth, everybody!!!