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Apple Offers $30 iTunes Store Gift Certificates to Smooth Over iPhone 3G S Activation Delays

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Date: Monday, June 22nd, 2009, 09:10
Category: iPhone 3GS, News


For iPhone 3G S customers experiencing delays activating their new units, Apple may be lending a hand.

According to CNET, Apple began notifying affected customers via e-mail on Sunday that they may experience additional delays for another two days due to “system issues” and “high activation volumes,” according to readers in various blogs who claim to have received the e-mail. The problems began immediately after the new iPhone’s launch Friday.

As a way of apology for the delays, the same e-mail said Apple plans to offer customers a US$30 credit iTunes Store credit for “the inconvenience this delay has caused.”

Here’s the entire text of the e-mail:

Dear Apple Customer,
Thank you for your recent Apple Store order. We appreciate your patience and apologize for the inconvenience caused by the delay in your iPhone activation.

We are still resolving the issue that was encountered while activating your iPhone with AT&T. Unfortunately, due to system issues and continued high activation volumes, this could take us up to an additional 48 hours to complete.

On Monday, you’ll receive an email from Apple with an iTunes Store credit in the amount of $30. We hope you will enjoy this gift and accept our sincere apologies for the inconvenience this delay has caused.

Thank you for choosing Apple.

Apple Online Store Team

Apple representatives have yet to comment on this.

Apple Sells 750,000 iPhone 3G S Units Upon Launch

Posted by:
Date: Monday, June 22nd, 2009, 08:20
Category: iPhone 3GS


The numbers are in and Piper Jaffray’s Gene Munster claims Apple sold 750,000 iPhone 3G S handsets over the launch weekend.

According to Macworld UK, Munster’s estimate that Apple sold about 750,000 iPhones over the three-day weekend, is 50% more than his initial prediction (500,000) but 25% less than the 1 million iPhone 3Gs Apple sold on launch last July.
The company sold one million units of the original iPhone were sold in the 74 days after it launched in the U.S.

Fortune reports that Munster and his colleagues surveyed 256 customers at Apple’s New York and Minneapolis stores and found that 28% were switching carriers to AT&T, down from 38% last year and 52% in 2007.

The analysts discovered that 56% were upgrading from an old iPhone, up from 38% last year. “We believe this shows Apple is developing brand loyalty not enjoyed by other mobile phone makers,” Munster writes.

Per the survey, 43% bought the high-end 32GB iPhone 3G S, compared to 66% who bought the high-capacity 16GB model last year and the 95% who opted for 8GB over the 4GB when the iPhone first went on sale.

Of the customers buying their first iPhone, 12% were switching from a Research in Motion BlackBerry, up from 6% during the launch of the iPhone 3G. Munster said this: “may indicate the company is making headway among business users slowly adopting the iPhone platform for corporate use.”

iPhone OS 3.0 to Hit Today

Posted by:
Date: Wednesday, June 17th, 2009, 08:14
Category: iPhone, iPod Touch, Software


Per CNET, current iPhone owners will be able to download the software from iTunes for free while iPod touch users will have to pay a US$9.95 fee for it.

Though its exact release time is currently unknown, iPhone OS 3.0 will offer features such as multimedia messaging (to be supported by AT&T later this summer), voice recording, buying and renting movies and TV shows over the air, full system search, tethering and push notifications.

The update will be available through iTunes and users are advised to hook their handhelds to their Mac or PC later today, mount the device in iTunes and click the “Check for Update” button to download and install iPhone OS 3.0.

Apple has also bundled in some extras, like landscape virtual keyboard for certain apps, more extensive parental controls, in-app purchasing, and a feature for MobileMe customers called Find My Phone.

There will also be stereo Bluetooth available, as well as the capability to create applications specifically for interfacing with third-party hardware.

The new iPhone 3G S is scheduled to hit stores such as the Apple Store retail locations, Best Buy and the AT&T stores Friday morning.

AT&T States Data Pricing to Hold Steady, Faces More Competitive Marketplace

Posted by:
Date: Tuesday, June 16th, 2009, 18:05
Category: iPhone


Data pricing plans look to hold steady for the iPhone 3G and iPhone 3G S handsets in the near future per an article in the Wall Street Journal. “We’ve been very happy with our pricing,” said AT&T spokesman Mark Segal, who went on to mention the average monthly bill for an iPhone user was within US$90 to US$100. The article went on to suggest that AT&T could charge an additional US$10 to US$40 per month for MMS and tethering featured on the new iPhone 3G S. AT&T is currently facing pressure to offer lower priced data plans by both consumers facing the financial crunch and competitors setting aggressive data pricing.

Last month, AT&T’s wireless chief Ralph de la Vega stated that the company was considering a lower tier of pricing plans. These packages would include limits over the amount of time spent on the Internet or the number of applications that could be wirelessly downloaded.

Sprint Nextel has said its Palm Pre data plans cost US$600 less per year than AT&T, while Verizon wireless offers an unlimited data plan for US$70 per month. AT&T offers a similar plan, charging an additional US$5 for text messages.

AT&T could lose money if it does decrease its data plan pricing, as users commonly purchase unlimited data plans which AT&T then must pay to transfer across the network. The company must also must pay hundreds of dollars in subsidies to Apple in order to maintain iPhone exclusivity. In addition, current upgrades being installed to double the network speed for the iPhone 3G S have raised costs even further for AT&T.

Apple Nearing Completion of Chinese iPhone Deal

Posted by:
Date: Thursday, June 11th, 2009, 17:52
Category: iPhone

Apple may be making progress towards a Chinese iPhone deal, as noted by signs on the company’s web site as well as that of a Chinese government organization.

According to Macworld, an Apple handset that uses one of the next-generation mobile standards offered in China has appeared on the approved product list of the State Wireless Inspection Center, a government-managed industry arbiter. The handset, apparently an iPhone, was cleared last month to use its assigned frequency range for five years, according to the center’s Web site.

Unicom, a Chinese carrier currently negotiating with Apple about offering the iPhone to the Chinese market, operates a network based on the standard used by the approved Apple handset, WCDMA (Wideband Code Division Multiple Access).

Separately, Apple has also posted an ad on its Web site for a <a href=”http://jobs.apple.com/index.ajs?BID=1&method=mExternal.showJob&RID=35658&CurrentPage=1″>Beijing-based job</a> overseeing “iPhone training” across Asia. The job’s tasks include designing training for carrier partners that sell the iPhone.

Apple has stated that it hopes to begin selling the iPhone in China in 2010. Still, talks with China Unicom have hit disputes over whether the phone will use Wi-Fi and whether China Unicom will be allowed to pre-install non-Apple programs, such as a media player other than iTunes, analysts say.

The Chinese government appears to have lifted a long-standing ban on Wi-Fi in handsets in recent weeks. Still, it has gone on to require phones with Wi-Fi also to use a China-developed security protocol for wireless LANs, said Liu Ning, an analyst at BDA, a telecommunications research company.

The protocol, called WAPI (WLAN Authentication and Privacy Infrastructure), can also be used without dual support for the equivalent Wi-Fi protocol, Liu said.

The iPhone might require an additional chipset to support WAPI, though a software upgrade might also make it compatible, he said.

The frequency approval is just one of three government tests the iPhone must pass to receive a network access license. But the “major difficulty” for Apple is still the terms of cooperation with China Unicom, Liu said.

The argument as to how to split revenue from sales in the iPhone’s App Store is another snag in discussions about what applications the carrier can put on the phone, said Liu.

Apple Announces iPhone 3G S, Unit to Be Available June 17th

Posted by:
Date: Monday, June 8th, 2009, 16:09
Category: iPhone, News

During the Worldwide Developers Conference keynote address, Apple unveiled a new model of its iPhone handset, the iPhone 3G S.
“The ‘S’ stands for speed,” stated Phil Schiller, Apple’s senior vice president of worldwide product marketing, during the keynote.
Per AppleInsider, the new handset retails for US$199 for the 16GB version and US$299 for a 32GB model. Apple is cutting the price on the current iPhone 3G handset to US$99 for the 8GB phone.
The iPhone 3G S to be available in the U.S. on June 19th and go on sale in Canada, France, Germany, Italy, Spain, and Switzerland on June 19th. Apple has stated that the handset will launch in six more countries, with more launches to come in July and August.


Despite a similar external appearance to the iPhone 3G model, the iPhone 3G S offers a 3. megapixel camera that lets you control the focus either by tapping on the screen or using the autofocus feature. In addition, the iPhone’s new camera captures video in addition to still photos.
A new “tap to focus” feature allows users to select an object or area of interest and the camera automatically re-adjusts focus and exposure. You can record high-quality video clips and edit them right on your iPhone 3G S by simply trimming the start and stop points and send photos and video by email or MMS and post them to MobileMe or YouTube with just one tap.
The unit also includes a voice-control feature to allow users to speak commands for applications on the phone. Accessibility improvements include VoiceOver support for reading to users and the ability to zoom in on the phone’s display for larger icons.
The iPhone 3G S also includes hardware encryption while other features within the iPhone OS 3.0 firmware include a “Find Your iPhone” feature as well as a remote wipe tool wherein personal information and backups can be readily destroyed as needed.
Apple has also promised improved battery life with the iPhone 3G S, the new phone offering nine hours of Internet access on Wi-Fi, 10 hours of video, 30 hours of audio playback, 12 hours of 2G talk time, and five hours of 3G talk time.
The company also touted the environmental friendliness of its new handset, Apple noting that it reduced packaging for the phone by 23% as well as making the iPhone 3G S arsenic-free glass and a mercury-free LCD as well as free of brominated flame retardant (BFR) and PVC.
Other features announced during Monday’s keynote include a built-in digital compass, and support for the Nike+ fitness accessory.
The iPhone 3G S will ship with iPhone OS 3.0, which provides access to over 100 features such as such as Cut, Copy and Paste, MMS, Spotlight Search, landscape keyboard and more.

iPhone “3GS” Code Name Leaked, New Unit to Feature Longer-Lasting Battery

Posted by:
Date: Monday, June 8th, 2009, 08:58
Category: iPhone, Rumor

With only hours to go before Phil Schiller’s keynote address at the 2009 Worldwide Developers Conference, a couple of interesting details have emerged.
According to Daring Fireball, the third-generation iPhone is code-named “iPhone 3GS.” The code name could tie into the Apple IIGS, which shipped in 1986.
The other interesting rumor is that battery life on the new iPhone is 15-20% longer than the iPhone 3G. This will have to be seen and tested, but would prove to be an extremely welcome change if true.
If you have any ideas as to what to expect from the keynote, let us know.

Rumor: Possible Next-Gen iPhone Bezel Image Leaked

Posted by:
Date: Thursday, May 28th, 2009, 08:46
Category: iPhone, Rumor

A leak from yesterday morning may prove interesting as web site China Ontrade claims to be the first with a replacement third-generation iPhone’s bezel and says it comes “directly from [the] factory.” The design would have a black metallic frame instead of chrome, as found on the current iPhone 3G model. It also stops near the very top of the shell rather than running a complete circle like existing iPhone models, and appears to move the phone speaker significantly higher.
Although the authenticity of the bezel is difficult to determine, many firms in the region do have access (both authorized and unauthorized unauthorized) to parts from factories. Still, there is no way to verify that China Ontrade has the authentic part and not that for a different company’s device. Part leaks from China have nonetheless confirmed Apple products in the past, such as the unibody MacBook notebook.
If real, the bezel would rebuff earlier beliefs that the new iPhones are internal upgrades alone rather than redesigns.

32GB Capacity iPhone Listed in AT&T Upgrade Program

Posted by:
Date: Tuesday, May 26th, 2009, 07:56
Category: iPhone, News

You might want to file this under “premonitions”.
According to Phone Arena, an AT&T upgrade program for BlackBerries has listed a 32GB iPhone as a trade-in option. Simultaneously, Canadian cellular provider Rogers may be preparing for another summer iPhone release.
The potential discovery occurred on Friday when a BlackBerry Bold trade-up program run on behalf of AT&T, albeit via a third party, showed an “iPhone 32GB 3G” as one of the phones that can be exchanged for cash towards the Research in Motion smartphone. The RIM handset is listed as worth US$335, though it’s unlikely this is connected to any final pricing.
It’s currently unknown as to whether this is a genuine addition or a speculative move on behalf of the company running the ad. None of the other iPhones in the list are unreleased models. However, it does follow an accidental post of a similar sort by T-Mobile Austria, which briefly showed a 32GB iPhone in its “coming soon” section only to pull it shortly afterwards.
The 32GB iPhone listed as a trade-in choice for moving to an AT&T BlackBerry Bold.

AT&T Considering Cheaper, Capped Data Plans for iPhone

Posted by:
Date: Friday, May 22nd, 2009, 08:00
Category: iPhone

When in doubt, offer something cheaper.
Per Reuters, AT&T has signaled that the company is looking to offer lower data rate plans for the iPhone, especially in a market where users are more sensitive to price.
Ralph de la Vega, AT&T’s current chief executive officer, remarked this week at the Reuters Global Technology Summit that he could see AT&T setting a cap on the amount of data used in a given month in return for a lower fee. One example, though not necessarily what AT&T would use, is the company’s netbook strategy: while the mini notebooks still have access to the usual 5GB monthly data plan, subscribers can pay US$20 less per month if they’re willing to put the cap at 200MB before overage fees kick in.
The executive went on to mention the iPhone as possibly affected by any switch in strategy but that it wasn’t Apple’s device alone that would prompt demand. Instead, smartphone adoption in a difficult climate was the important concern.
“Right now we continue to study what is the best thing that is available, not just from an iPhone point of view, but what you can do to stimulate additional demand,” de la Vega said.
The news echoes rumors that, among other things, AT&T may offer a US$20 iPhone data plan that would save customers US$10 a month but put a ceiling on data access.
De la Vega ruled out simply cutting the price without restrictions on Internet use, however. AT&T recently declared itself the leader in smartphones and has steadily become more reliant on data as a source of income. The provider’s goal is to profit from services, he said, and with the iPhone’s price already being heavily subsidized, dropping the price would only hurt AT&T’s bottom line.