Apple Cites Possible iPhone 3GS Discoloration as Possibly Case-Related, Other Issues Emerging with Handset

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Date: Monday, July 6th, 2009, 03:58
Category: iPhone 3GS

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With random horror stories about the iPhone 3GS’s heat factor and potential discoloration circulating across the Internet, the frenchiphone.com web site dug up something interesting.

Per a call placed to an an Apple level 3 support technician (who’s an engineer), the discoloration could be due to the iPhone getting warm and then coming into contact with third-party cases. The simple fix that Apple mentioned is to clean the iPhone with alcohol, which can remove the residue left by the case.

After numerous calls to Apple technical service and maintenance of contact with a level 3 (engineer) the problem seems to come not from a hot 3GS but contact with some covers! This was evident by ourselves on a device with a small sticker (a warning not to listen to music too loud) remained stuck, part of the hull below remained white.

Where stories of the iPhone 3GS overheating are concerned, Apple is apparently blaming the overheating on the weather. According to an article over on the UK Telegraph web site, Apple has stated that users should, “Store iPhone 3G and iPhone 3GS in a place where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.”

The iPhone 3G / 3GS also boasts a feature that puts the iPhone into a cooling mode if it starts to overheat. According to the support documentation, the device will first stop charging, dim the display, offer up a weak cell signal, and finally place a temperature warning on the screen and only allow emergency calls.

Finally, just when you thought the iPhone 3GS couldn’t have any other problems, Engadget is now reporting that the oleophobic coating on the screen has the ability to rub-off over time.

Apple Issues Overheating Warning for iPhone, iPhone 3GS Handsets

Posted by:
Date: Thursday, July 2nd, 2009, 04:18
Category: iPhone

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Whether reports of iPhones overheating are entirely true or not, Apple seems to be taking the situation seriously enough to reveal the presence of a temperature warning screen for the iPhone 3G and 3GS.

According to Gearlog, an unknown but probably very small number of iPhones have been affected by overheating, to the point that some white iPhone 3GSes have allegedly turned pink.

Apple, has issued what some might call a “common sense” warning: a support document that warns users not to keep the iPhone in an environment where temperatures can exceed 113 degrees Fahrenheit, including parked cars.

The company has also warned that CPU-intensive applications, such playing music or using the GPS while in direct sunlight may also overheat the iPhone.

In that case, actually using the iPhone in temperatures over 95 degrees can also trigger the temperature warning. “Low- or high-temperature conditions might temporarily shorten battery life or cause the device to temporarily stop working properly,” Apple warns.

Obviously, summer temperatures in many locations top 95 degrees.Las Vegas, for example, has forecasts topping 100 degrees for the next 10 days; Phoenix routinely climbs above 103.

Apple also says that the iPhone 3G and 3GS should not be stored where the temperature can fall under -4 degrees Fahrenheit, or used in less in temperatures under 0 degrees F.

If the phone exceeds those temperatures, Apple says, the iPhone may stop charging, its display might dim, a weak cellular signal may be experienced, and the temperature warning screen on the left may also appear. Apple’s support document implies that there’s a temperature sensor of some sort built in to the iPhone 3G or 3G S

Stay tuned for additional details as they become available and please let us know if you’ve seen this on your end.

Mild iPhone 3GS Shortage Reported Models Across Apple Retail Networks

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Date: Monday, June 29th, 2009, 04:11
Category: iPhone 3GS, retail

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Apple’s retail store chain reported shortages of some models of the company’s recently released iPhone 3GS handset on Sunday. According to Macworld UK, the company’s own inventory tracking tool showed a milder repeat of last summer, when Apple’s stores quickly exhausted supplies of the then-new iPhone 3G, a situation that persisted for several weeks until the company could refill the pipeline.

On Sunday, Apple’s stock-checking tool indicated that 13 of the 211 stores in the US, or 6% of the total, were completely out of the iPhone 3GS.

Another 31 stores, or 15%, had only one of the four models for sale.

The hardest-to-find iPhone 3GS was the US$199 white 16GB model, which was out of stock in 121 stores, or 57% of the locations. Supplies of the US$299 32GB black iPhone 3GS were also short, as 84 stores, or 40% of the total, reported it unavailable.

Customers on Sunday were most likely to find the US$199 black 16GB iPhone 3GS and the US$299 white 32GB model in stock, as only 23% of the stores reported being out of either of those configurations.

The iPhone 3GS has been available since June 19, but Apple only recently re-activated the inventory tool. Last summer, users were told to use the tool after 9 pm local time each day to check availability for the next day. This year, there is no such instruction, since the tool has been changed to offer better information.

“You can check the most up-to-date availability right here,” said Apple on the tool’s Web page. “Shipments of iPhone 3GS arrive most days and availability is updated hourly.”

All stores currently have the US$99 8GB iPhone 3G in stock, Apple added.

AT&T, which last year also ran through its inventory soon after the iPhone 3G’s July launch, and took much longer to restock, has some spot shortages in its 2,200 retail stores as well. The carrier, however, was vague about the extent of the problem.

“There are AT&T stores that do not currently carry iPhone,” AT&T said in an message accompanying its online store finder. The remainder of the text was identical to last year: “This store locator is made specifically for finding iPhone at an AT&T store. It does not, however guarantee that there will be iPhones in stock at the particular store at this time. To make sure iPhone is at the store closest to you, call that store’s number.”

Best Buy and Wal-Mart are selling the 3GS handset as well. However, neither sells the iPhone online or offers any information about availability online. Instead, customers must call or visit a brick-and-mortar store to see whether the smartphone is in stock.

Prior to the June 19 launch, AT&T and Best Buy said that they had exhausted their pre-order supplies of the iPhone 3GS.

Apple Changes Newest iPhone Model Name to “iPhone 3GS”

Posted by:
Date: Tuesday, June 23rd, 2009, 05:01
Category: iPhone, News

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In a move that may seem both a little odd but actually makes sense, Apple has quietly changed the way it is spelling the new iPhone 3GS, which now appears without a space all of Apple’s press materials.

According the Macworld UK, Apple’s website is still using the “iPhone 3G S” term. The general understanding is that it is officially “iPhone 3GS” from now on and that the main website will be updated shortly.

When the iPhone 3GS first launched, there was much consternation amongst the press as to the correct spelling of the new product, compounded by the logo – which places the “S” inside a small square.

Apple helped clarify matters by issuing press releases with the term “iPhone 3G S”. But just four days into the launch it has changed the spelling to iPhone 3GS, and reworked all of its press materials to mark the new change.

One that is that the revised name offers more clarity for Google, and other web search engines, helping avoid confusion between searches for the new and old model of iPhone.

On the other hand, there may be a legal reason behind the move. It may be that Apple’s legal department pointed out that 3G is a generic term, and that S is a generic term and that “3G S” would be difficult to copyright; whereas “3GS” would be more easy to protect.

Or there may be another, unknown reason. An Apple spokesman allegedly commented to media that “we just feel it looks better with the 3GS all together.”

Apple Announces iPhone 3G S, Unit to Be Available June 17th

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Date: Monday, June 8th, 2009, 16:09
Category: iPhone, News

During the Worldwide Developers Conference keynote address, Apple unveiled a new model of its iPhone handset, the iPhone 3G S.
“The ‘S’ stands for speed,” stated Phil Schiller, Apple’s senior vice president of worldwide product marketing, during the keynote.
Per AppleInsider, the new handset retails for US$199 for the 16GB version and US$299 for a 32GB model. Apple is cutting the price on the current iPhone 3G handset to US$99 for the 8GB phone.
The iPhone 3G S to be available in the U.S. on June 19th and go on sale in Canada, France, Germany, Italy, Spain, and Switzerland on June 19th. Apple has stated that the handset will launch in six more countries, with more launches to come in July and August.


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Despite a similar external appearance to the iPhone 3G model, the iPhone 3G S offers a 3. megapixel camera that lets you control the focus either by tapping on the screen or using the autofocus feature. In addition, the iPhone’s new camera captures video in addition to still photos.
A new “tap to focus” feature allows users to select an object or area of interest and the camera automatically re-adjusts focus and exposure. You can record high-quality video clips and edit them right on your iPhone 3G S by simply trimming the start and stop points and send photos and video by email or MMS and post them to MobileMe or YouTube with just one tap.
The unit also includes a voice-control feature to allow users to speak commands for applications on the phone. Accessibility improvements include VoiceOver support for reading to users and the ability to zoom in on the phone’s display for larger icons.
The iPhone 3G S also includes hardware encryption while other features within the iPhone OS 3.0 firmware include a “Find Your iPhone” feature as well as a remote wipe tool wherein personal information and backups can be readily destroyed as needed.
Apple has also promised improved battery life with the iPhone 3G S, the new phone offering nine hours of Internet access on Wi-Fi, 10 hours of video, 30 hours of audio playback, 12 hours of 2G talk time, and five hours of 3G talk time.
The company also touted the environmental friendliness of its new handset, Apple noting that it reduced packaging for the phone by 23% as well as making the iPhone 3G S arsenic-free glass and a mercury-free LCD as well as free of brominated flame retardant (BFR) and PVC.
Other features announced during Monday’s keynote include a built-in digital compass, and support for the Nike+ fitness accessory.
The iPhone 3G S will ship with iPhone OS 3.0, which provides access to over 100 features such as such as Cut, Copy and Paste, MMS, Spotlight Search, landscape keyboard and more.

iPhone “3GS” Code Name Leaked, New Unit to Feature Longer-Lasting Battery

Posted by:
Date: Monday, June 8th, 2009, 08:58
Category: iPhone, Rumor

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With only hours to go before Phil Schiller’s keynote address at the 2009 Worldwide Developers Conference, a couple of interesting details have emerged.
According to Daring Fireball, the third-generation iPhone is code-named “iPhone 3GS.” The code name could tie into the Apple IIGS, which shipped in 1986.
The other interesting rumor is that battery life on the new iPhone is 15-20% longer than the iPhone 3G. This will have to be seen and tested, but would prove to be an extremely welcome change if true.
If you have any ideas as to what to expect from the keynote, let us know.