Apple will be offering in-store iPhone display replacements

Posted by:
Date: Thursday, November 7th, 2013, 10:54
Category: Announcement, Apple, AppleCare, Hardware, iPhone, Retail Store

AppleGeniusBarAccording to MacRumors, Apple is rolling out a repair policy for iPhone 5S and 5C display replacements and other repairs, where they will be done within the store’s own repair facilities, rather than replacing the entire phone. This is part of a move by Apple to reduce repair costs on new iPhones. This may reduce costs for Apple, but not so much for iPhone owners. Currently, without an AppleCare plan for your iPhone, you can get the screen replaced for $150. With AppleCare, a replacement will run you $80. (more…)

iOS 7 daylight savings time bug located, Calendar program affected

Posted by:
Date: Monday, October 28th, 2013, 09:49
Category: iOS, News, Software

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On the upside, at least they know about this bug and can deal with it.

Per AppleInsider, owners of iOS devices running the latest version of Apple’s mobile operating system awoke to a display error in iOS 7′s calendar app caused by the switch to daylight saving time.

Several users have reported the line indicating the current time is displaced by one hour in the calendar app — for example, at 12:15 p.m., the calendar app draws the “current time” line in the slot for 1:15 p.m., despite displaying the correct time beside the line and in the system notification bar.

The bug reportedly does not affect scheduled alarms or calendar events, the times for which are adjusted properly.

Time zone support is a recurring issue for Apple’s software and operating systems. In 2010, iOS 4 contained a bug that did not properly shift alarm schedules when Daylight Savings Time ended, causing some European iPhone owners to miss appointments or wake up late for work, while Australians were woken up early.

In 2011, another iOS 4 bug caused non-recurring alarms to be disabled when clocks ticked over to January 1, 2011. Apple eventually fixed both issues.

If you’ve seen this bug on your end, please let us know in the comments.

Apple releases iOS 7.0.3 update, addresses accelerometer, security, assorted issues

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Date: Tuesday, October 22nd, 2013, 23:37
Category: iOS, News, Software

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You’ve been hankering for this fix.

On Tuesday, Apple released iOS 7.0.3, an updated new version of its operating system for its iPhone, iPad and iPod touch devices. The new operating system, which weighs in as a 59.1 megabyte download, offers the following fixes and changes:

- Adds iCloud Keychain to keep track of your account names, passwords, and credit card numbers across all your approved devices.

- Adds Password Generator so Safari can suggest unique, hard-to-guess passwords for your online accounts.

- Updates lock screen to delay display of “slide to unlock” when Touch ID is in use.

- Adds back the ability to search the web and Wikipedia from Spotlight search.

- Fixes an issue where iMessage failed to send for some users.

- Fixes a bug that could prevent iMessage from activating.

- Improves system stability when using iWork apps.

- Fixes an accelerometer calibration issue.

- Addresses an issue that could cause Siri and VoiceOver to use a lower quality voice.

- Fixes a bug that could allow someone to bypass the Lock screen passcode.

- Enhances the Reduce Motion setting to minimize both motion and animation.

- Fixes an issue that could cause VoiceOver input to be too sensitive.

- Updates the Bold Text setting to also change dial pad text.

- Fixes an issue that could cause supervised devices to become un-supervised when updating software.

iOS 7.0.3 is available via iTunes or Over-The-Air updating and requires an iPhone 4, 4S, 5, 5S, iPad 2, third or fourth-gen iPad, iPod Touch 4th Gen or iPad Mini to install and run.

If you’ve tried the updates and have any feedback to offer, let us know in the comments.

iPhone 5s handsets entering short supply stage while iPhone 5c units remain fully stocked, more readily available

Posted by:
Date: Friday, October 11th, 2013, 06:38
Category: iPhone, News, retail

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If there’s a new iPhone handset popularity contest going on, the iPhone 5s is currently the winner.

Per AppleInsider, three weeks after the latest iPhones went on sale in the U.S., availability of the iPhone 5s has actually declined while Apple prepares for greater international roll-out.

Analyst Gene Munster of Piper Jaffray has been checking inventory levels of the iPhone 5s and iPhone 5c since they went on sale Sept. 21. In a note to investors released on Friday, he indicated that supply of the iPhone 5s went from 27 percent availability two weeks ago to 6 percent over the past week, based on a check of 60 Apple stores.

In addition, the number of stores that had at least one iPhone 5s SKU available dropped from 90 percent two weeks ago to 40 percent over the past week. Munster believes the shrinking supply is probably a result of Apple preparing for an international launch, with 51 new markets set to receive both the iPhone 5s and iPhone 5c by Nov. 1. Resale value of the iPhone 5s is currently 32% above market value in the U.S.

In another sign of demand, Munster has also been tracking resale value, and found that the entry-level 16-gigabyte iPhone 5s is currently selling at a 32 percent premium in the U.S.

The story is different for the iPhone 5c, which is selling at an 11 percent discount over its retail price. Munster’s checks also found that the iPhone 5c remains well-stocked, and he expects that demand for the mid-level handset is about in-line with market expectations.

In comparison, Samsung’s flagship Galaxy S4 currently sells for a 12 percent discount in the U.S., putting it about on par with Apple’s iPhone 5c.

“We expect iPhone aftermarket prices should decrease as 5S supply catches up to demand and would consider the 5S fully stocked when the 5S is available to ship in a 24 hour lead time,” Munster wrote. Currently Apple’s online store quotes iPhone 5S October lead times in Apple’s 6 largest countries, and 24 hours for the 5C.”

Apple releases iOS 7.0.2 update, fixes Lock Screen vulnerability

Posted by:
Date: Thursday, September 26th, 2013, 12:43
Category: iOS, iPad, iPad mini, iPhone, iPod Touch, News, security, Software

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It got some negative attention and now it’s got a fix.

On Thursday, Apple released iOS 7.0.2, an updated new version of its operating system for its iPhone, iPad and iPod touch devices. The new operating system, which weighs in as a several hundred megabyte download, offers the following fixes and changes:
- Fixes bugs that could allow someone to bypass the Lock screen passcode.

- Reintroduces a Greek keyboard option for passcode entry.

iOS 7.0.2 is available via iTunes or Over-The-Air updating and requires an iPhone 4, 4S, 5, iPad 2, third or fourth-gen iPad, iPod Touch 4th Gen or iPad Mini to install and run.

If you’ve tried the updates and have any feedback to offer, let us know in the comments.

Aussie-based tech shop iExperts performs initial teardown of iPhone 5s, reports findings

Posted by:
Date: Thursday, September 19th, 2013, 14:56
Category: Hardware, iPhone, News

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The Aussies completed an initial teardown of the iPhone 5s and there are some impressive components inside.

Per The Unofficial Apple Weblog and Australia-based tech shop iExperts, the guys at iExperts were able to remove the standard pentalobe screws holding the handset together, then used a suction cup to remove the screen. The team noticed that there’s a special cable that connects the Touch ID sensor on the iPhone 5s to the charging port assembly — not sure of the reason, but some speculation has indicated that it’s for grounding the sensor when the iPhone is docked and charging.

The batteries on the new devices have higher capacities than the one on the iPhone 5 (5.45 Whr), with the iPhone 5s coming in at 5.92 Whr and the iPhone 5c at 5.73 Whr. Those batteries, according to iExperts, are made by Apple Japan, something they’ve never seen before on iPhone batteries.

The logic boards for the new iPhones are quite compact in comparison to the one in the iPhone 5, and iExperts noted that the 5s and 5c boards share a similar design. The team also marveled at the “incredible functionality for such little circuitry” found in the Touch ID sensor on the 5s (below).

If you’re one of those people with an iPhone 4, iPod touch, iPod nano (sixth generation) or iPhone 5 that had a power switch failure, you’ll be happy to know that the switch assembly has been changed in the new iPhones.

The iExperts team will be posting more information on the chips located on the logic board later, so bookmark the page for additional information as it becomes available.

Apple confirms iPhone trade-in program at retail locations, certain Best Buy locations

Posted by:
Date: Friday, August 30th, 2013, 08:52
Category: iPhone, News, retail

The rumors of an iPhone trade-in program are true.

Per AppleInsider, Apple has confirmed rumors that it has been developing an iPhone trade-in program to be based out of its retail locations, saying that that program will begin rolling out nationwide today.

Rumors of the program surfaced in June of this year when it was reported that Apple had confirmed the program’s existence, as well as its Friday launch. The program will see Apple Store customers able to trade-in an older model iPhone for store credit toward the purchase of a new model.

Notably, the program appears designed to keep current iPhone owners within the iPhone ecosystem. Reports stated that “customer[s] must leave [the] store with [a] new contract” in order to take part in the program.

Shortly after news of Apple’s confirmation broke, the Wall Street Journal reported that the highest value a customer can receive for a trade-in will be US$280.

The confirmation aligns with previous claims as to the program’s nature. Those claims had customers being given a gift card for the value of their trade-in with the requirement that that gift card be used toward the purchase of a new iPhone model.

Further, the gift card is only usable is the purchaser is eligible for a phone upgrade from their selected carrier. Any leftover value can be used for other retail store purchases.

Apple is launching the trade-in program only about a week and a half before it is expected to unveil the next iteration of its bestselling smartphone. A rumored September 10 media event may well see the introduction of both a high-end and low-end model of the new iPhone, and having a trade-in program up and running would likely help draw current iPhone owners back into Apple’s retail stores to grab the newest generation.

Prior reports had the trade-in company being run by Brightstar Corp., the same company that handles trade-ins for AT&T and T-Mobile. Previously, it was expected that Brightstar would resell the units in emerging markets, though some have since disputed such claims.

Apple is not the only firm offering discounts for iPhone trade-ins. Best Buy has its own program going on for Labor Day weekend. That program will see the electronics retailer offering 50 percent off of the on-contract price of an iPhone 5 in exchange for working iPhone 4 and iPhone 4S models.

Stay tuned for additional details as they become available.

Rumor: Next-gen low cost iPhone may not include Siri, could replace iPhone 4 as base model

Posted by:
Date: Tuesday, August 13th, 2013, 07:37
Category: iPhone, Rumor

The plastic low-cost iPhone may become Apple’s new overall base model.

Per AppleInsider, in a research note issued to investors on Monday, Piper Jaffray analyst Gene Munster predicts Apple may scale back iOS 7 on a rumored low-cost iPhone, possibly hobbling the handset by deactivating features like Siri.

Recognizing recent rumors of a Sept. 10 iPhone announcement, Munster took the chance to update investors on his Apple product pipeline predictions for the rest of the year and into 2014.

The analyst’s expectations for the next-generation iPhone, dubbed by many as the “iPhone 5S,” are very much in line with rumors and reports coming from a multitude of sources. Aside from incorporating a fingerprint sensor into the home button, which Munster believes will be limited to user authentication, the 5S will feature the usual “S-series” component upgrades. These include increased processor performance, extended battery life, more memory, and other spec bumps.

While his iPhone 5S outlook is in line with mainstream rumblings, Munster’s thoughts on the rumored less-expensive “iPhone 5C” are a bit unconventional. Like others, he predicts the 5C will have a plastic casing, 4-inch display and slightly lower end internal components than the iPhone 5S. However, the analyst believes Apple will exclude software features when the handset launches, specifically the Siri voice recognizing virtual assistant.

Curiously, Munster cites the lack of Siri on the iPhone 3GS or iPhone 4 in his iPhone 5C prediction, but fails to mention the service was never part of iOS until Apple incorporated the feature in the iPhone 4S. Apple purchased Siri, which was formerly an iOS app, in April 2010, ultimately baking the technology into iOS 5 over a year later.

Siri was never officially activated on the iPhone 4 or earlier models, though a jailbreak proved the service could run on older hardware. It is thought that special noise cancellation tech implemented in certain A5 processors, used in the iPhone 4S, iPad mini and fifth-generation iPod touch, is needed for Siri to work optimally. Even with the latest iOS 6, Siri is still absent in the iPhone 4 and below.

As for Apple’s low-end handset offerings, Munster believes “it may make sense” for the company to discontinue the iPhone 4S product line instead of carrying the model over as a free-on-contract device. This would bring parity to the lineup, the analyst says, with the iPhone 5S, current iPhone 5 and iPhone 5C all sporting similar designs and screen sizes.

In this configuration, Munster sees the iPhone 5C as selling for an estimated US$300.

Finally, Munster agrees with the September iPhone event rumor, and sees October as a likely launch timeframe for both a new iPad and iPad mini. Further out, he predicts Apple to debut a new TV product before the end of 2013, while a larger-screened iPhone and so-called “iWatch” should hit store shelves by mid-2014.

Stay tuned for additional details as they become available.

Skype for iPad updated for version 4.10, receives HD video calls on iPad 4, call quality improvements

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Date: Monday, August 12th, 2013, 07:26
Category: News, Software

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On Monday, Skype released version 4.10 of its iPad app with the ability to make HD quality video calls in addition to several other performance improvements.

Per 9to5 Mac, the HD video calling feature is only available on the fourth-generation iPad, and version 4.10 also brings the following fixes and changes:
- Make HD quality video calls from your iPad 4.

- General improvements to call quality and stability.

- A redesigned country code picker on the dial pad.

Skype 4.10 is available for free and requires iOS 5.0 or later to install and run.

If you’ve tried the new version and have any feedback, please let us know in the comments.

Rumor: Apple to hold iPhone media event on September 10th

Posted by:
Date: Monday, August 12th, 2013, 07:40
Category: Hardware, iPhone, Rumor

The next-gen Apple iPhone may have a media event date.

Per All Things Digital and AppleInsider, unnamed sources have indicated that Apple is looking to hold a media event for the long-anticipated iPhone model on September 10th. That date would occur on the second to the last day of the IFA consumer electronics trade show being held in Berlin, Germany from September 6-11. Samsung is expected to announce its Galaxy Note 3 at the show, and HTC may release its own “One Max” phablet.

The event is expected to officially release the redesigned new iOS 7, which Apple says will support the existing iPhone 4 or later and iPad 2 or later models now being sold, as well as the 5th generation or newer iPod touch.

Apple is expected release an enhanced new iPhone 5S with a similar form factor to the existing iPhone 5.

The new iPhone 5S is expected to introduce enhanced new features thought to include a camera with potentially a dual LED, a faster processor, and potentially the fingerprint sensor technology it acquired with AuthenTec.

Apple is also rumored to potentially release a new iPhone 5C aimed at entry level users, sporting cases in multiple colors and a lower price targeting first time smartphone buyers.

Leaked schematics that appeared in June depicted a new low-cost iPhone model that would be a hair wider and taller than the iPhone 5S.

The documents also suggested that the new low-cost iPhone will be about 0.8 millimeters thicker than the iPhone 4S, with back edges that are rounded off, similar to the iPod classic.

Apple is also expected to capitalize on the continuing, strong performance of iPhone 4, which is now nearly three years old. A revamped iPhone 5C, also referenced in rumors as an “iPhone Lite,” could provide Apple with a more modern but still entry level priced device with support for features introduced after the iPhone 4 was developed in 2010.

In Apple’s most recent conference call, its chief financial officer Peter Oppenheimer stated that “iPhone 5 remains by far the most popular iPhone, but we were also very happy with sales of iPhone 4 and 4S,” later adding that “iPhone 4 sales accelerated as we offered more affordable pricing in emerging and in other markets.”"The number of first time smartphone buyers that the iPhone 4 is attracting is very, very impressive.”

Apple’s chief executive Tim Cook referenced lower iPhone 4 pricing as a significant factor in the “unusual” growth in iPhone sales in the June quarter, noting that “with the moves that we made on [iPhone] 4 and with iPhone 5 continuing to be the most popular model, we saw very strong sales in several of the emerging markets, sort of pre-pay markets.”

Cook later added that “what we’ve seen is that the number of first time smartphone buyers that the iPhone 4 is attracting is very, very impressive. We want to attract as many of these buyers as we can and we saw that beginning to happen toward the end of the Q2 timeframe, as I’d referenced on last quarter’s call, and we did that on a wider spread basis, offered more affordable pricing on a wider scale basis this quarter, and continue to be very happy with what we saw.

“Where iPhone 5 continues to be the most popular iPhone by far, we’re really happy to provide an incredible high quality product with iPhone 4 running iOS 6 to as many first-time smartphone buyers as we can, and I think it’s proven to be exactly a great product for that buyer.”

Stay tuned for additional details about the upcoming media event as they become available.