iPhone 4S battery issues remain after iOS 5.1 beta, further work might be needed

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Date: Friday, December 2nd, 2011, 08:06
Category: battery, iPhone, News

The iPhone 4S battery issue…it might take a little more work.

Per ArsTechnica, Apple’s first beta of iOS 5.1 issued to developers reportedly does not address battery problems experienced by some users, as solutions to the complex problem continue to elude.

ABI Research’s Michael Morgan spoke with ArsTechnica about the problems that some have reported since the release of iOS 5. In addition to existing iPhone users who updated their handset to iOS 5, the problems have been reported by those who have bought the new iPhone 4S, which comes with iOS 5 preinstalled.

Morgan said that although Apple has apparently not yet been able to solve the battery life issues for all users, an eventual software fix is still the most likely solution. He said that software is the most likely cause of the problems seen by some, not hardware.

“We tore down the 4S and tested some of the major components, including the new A5 processor,” Morgan said. “Nothing that we tested was significantly different from the iPhone 4, and power draw was right where we expected it to be.”

Of course the version of iOS 5.1 seeded to developers on Monday is only the first beta of the pre-release software, and Apple will continue to make changes to it before its release. The final, public debut of iOS 5.1 could turn out to resolve the battery issues being reported by some iPhone 4S and iPhone 4 users.

But Apple already released iOS 5.0.1 in November, an incremental update that aimed to fix bugs affecting battery life on the iPhone. However, some users said that installing iOS 5.0.1 failed to address the battery life problems they were experiencing.

Apple quickly responded the same week iOS 5.0.1 was launched, and issued a public statement in which it admitted there may be some issues that still need to be addressed. While Apple said iOS 5.0.1 addressed “many” battery bugs, the company said it was still investigating “a few remaining issues.”

General battery-related issues, or any “undefined glitch,” are a “massive problem” for Apple, Morgan said, noting how difficult it can be to pinpoint a problem in software as complex as Apple’s iOS 5.

Morgan said what makes the battery issues so difficult for Apple to completely address is not only the complexity of the software that powers the iPhone, but also the variables involved with how users actually use their device. New features like Notification Center, automatic updates to content in Newsstand, and syncing with iCloud mean people are using their device more, which will naturally drain battery.

Stay tuned for additional details as they become available.

Rumor: Apple in discussions with wireless carriers over LTE-capable iPads, iPhones

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Date: Wednesday, November 30th, 2011, 12:58
Category: iPad, iPhone, Rumor

What a difference a year might make.

Per Macotakara, Apple is gearing up to release new iPad and iPhone models in 2012 that will connect to long-term evolution 4G high-speed data networks, according to a new report.

Japane’s Nikkei Business reported that carrier NTT DoCoMo is in talks to release an LTE-capable iPad in the summer of 2012. That would be followed by a new 4G LTE iPhone in the autumn, or one year after the iPhone 4S launched.

Executives with the wireless carrier were said to have visited the U.S. in mid-November to talk with Apple Chief Executive Tim Cook. The two parties allegedly agreed to begin “full-scale negotiations” for the sale of LTE-capable iPhones and iPads.

That runs in contrast to an earlier report this month from The Wall Street Journal, which claimed that negotiations between Apple and NTT DoCoMo came to a standstill. It was said that the two parties reached an impasse over the carrier wishing to install proprietary applications on the iPhone, something that Apple would not agree to.

NTT DoCoMo President and Chief Executive Ryuji Yamada said it was difficult for his company to offer the iPhone because of large commitment requirements and Apple’s control over the iOS platform. But the latest report claims that Yamada came to the U.S. in mid-November to discuss Apple’s apparent next-generation LTE products and a potential partnership.

Claims of a 4G LTE iPhone and iPad are not new, and rumors have persisted for years that Apple plans to build such devices. There were even scattered reports claiming that the iPhone 4S would feature LTE, though most reports prior to the device’s announcement pegged 4G as a feature more likely to appear in 2012.

Reports from earlier this year claimed that Apple had eyed building an LTE-capable iPhone in 2011, but opted to push back the launch of such a device in 2012. It was said that the implementation of LTE networks had not yet matured enough to satisfy Apple.

In a quarterly conference call earlier this year, Apple Chief Executive Tim Cook, then the company’s chief operating officer, said that poor battery life and other issues with current LTE technology were enough to dissuade the company from pursuing an LTE iPhone at the time.

“The first generation of LTE chipsets force a lot of design compromises with the handset, and some of those we are just not willing to make,” Cook said.

Stay tuned for additional details as they become available.

Apple releases iOS 5.1 SDK beta, Xcode 4.3 preview, references upcoming iOS devices

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Date: Tuesday, November 29th, 2011, 03:29
Category: iOS, News, Software

The next major iOS update: it’s usually a pretty cool thing.

Per Electronista, Apple has released a new iOS 5.1 beta for developer testing on all iPad, iPod touch and iPhone models that support iOS 5.0. The beta contains references to next-generation iPhone and iPad models with references to a next-generation iPhone, “iPhone5,1,” as well as third-generation iPad models, “iPad3,2″ and “iPad3,3″ located via Twitter user Filippo Bigarella.

References to an apparent unreleased iPad 2 model, labeled “iPad2,4″ have also been discovered in the beta release. Current second-generation iPad models range from “iPad2,1″ to “iPad2,3.” It has been suggested that the unreleased version may have been developed for an additional carrier partner, such as Sprint.

The new build, designated as 9B5117b, must be downloaded from Apple as it is not yet available through over the air updates as previous developer builds have been.

The 5.1 software includes enhanced dictation support during text input “on supported devices,” something that has currently been limited to iPhone 4S, the only iOS device that supports Siri. Nothing in Apple’s notes to developers suggests that Sir will be expanded to other devices, but the phrasing leaves open the possibility that at least the speech recognition portion of Siri’s technology could be added to iPod touch, iPad and earlier iPhone models.

Adding basic speech recognition features across all iOS 5 devices would bring Apple’s offering into parity with Google’s Android and Microsoft’s Windows Phone 7, both of which include basic speech recognition features, although reviewers note that Apple’s Siri performs both more accurate recognition and far more sophisticated actions based on recognized speech.

Apple warns developers that the new build, once installed on a device, cannot be rolled back to previous versions of iOS, likely due to baseband firmware changes. The company also warns that unauthorized use of the developer beta could result (for the same reasons) in an unstable device, possibly necessitating repairs that are not covered under any iOS device warranty.

The latest version of iOS requires the use of the newest Xcode 4.3 developer preview toolset for building third party apps.

Stay tuned for additional details as they become available and if you’ve gotten your hands on the new builds please let us know what you make of them in the comments.

Users report losing Wi-Fi signal strength after updating to iOS 5.0, 5.0.1

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Date: Tuesday, November 22nd, 2011, 05:35
Category: iOS, iPad, iPhone, iPod Touch, News, Software

Because software updates are either a great thing or a terrible thing.

Per Engadget, a number of users have reported losing Wi-Fi after updating to iOS 5.0 and beyond in the Apple discussion boards.The majority of replies mention intermittent connectivity and/or a significant loss in signal strength. The issue remains unconfirmed by Apple, but it appears to span across a number of devices, including the iPhone 4S, 4 and 3GS, along with the iPad (and possibly, the iPod Touch).

Through troubleshooting, one user was able to resolve the problem by reverting to iOS 4.3, then cause it to manifest — once again — by upgrading to iOS 5. The recent iOS 5.0.1 update failed to fix the matter as well.

Apple has yet to offer an official reply regarding this issue.

If you’ve seen this issue on your end, please let us know.

Rumor: Apple to delay iOS 5.0.2 update by unspecified amount of time

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Date: Tuesday, November 22nd, 2011, 05:23
Category: iOS, iPad, iPhone, iPod Touch, Rumor

Backpedaling on a rumor that Apple would release iOS 5.0.2 to address software bugs this week, a new rumor claims the update has been delayed due to memory leaks in the code.

Per German-language site Macerkopf.de in an update on Monday, the site claimed that iOS 5.0.2 requires more testing before it can be released. A source reportedly said that the company doesn’t want to be in a rush to release another minor release in the form of iOS 5.0.3 soon after.

The site originally reported last week that an iOS 5.0.2 update would arrive “no later” than this week to address battery life issues experienced by some iPhone 4S users. Apple already issued one update earlier this month in the form of iOS 5.0.1 to quash bugs, including some related to battery life, as well as Documents in the Cloud.

The rumored iOS 5.0.2 update is said to provide iPhone 4S users with 10 hours of active use. Apple’s official technical specifications advertise 200 hours of standby time, up to 8 hours of 3G talk time, 6 hours of 3G Internet use, 10 hours of video playback, or 40 hours of audio playback.

Last week’s report also claimed that Apple is also working on its next major iOS update, numbered 5.1, with “many changes” related to Siri voice control. But the site said development of Siri is “very expensive,” and the update will not arrive until after the new year.

Stay tuned for additional details as they become available and if you have your two cents to hurl in, please let us know in the comments.

iPhone 4S receives network license in China, will go on sale through China Unicom

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Date: Monday, November 21st, 2011, 10:23
Category: iPhone, Software

The iPhone 4S looks about ready for the big time in the Chinese marketplace.

Per M.I.C. Gadget, China’s Ministry of Industry and Information Technology was reported on Monday as having approved the iPhone 4S for sale in China. The HSPA 3G version of the phone has passed government tests, clearing it for sale on China Unicom. It should get a network license this week, Sina claimed.

No mention had been made of the CDMA version that might reach China Telecom, although recent tips have had it arriving in 2012. China Mobile is believed to be waiting on LTE before making the leap.

An approval marks the quickest turnaround between an iPhone’s first launch and its appearance in China. Apple is known to be thriving on Asian sales and will want to both seize on mainland Chinese sales as quickly as possible as well as curb the rise of Android in the country.

The smartphone is already on sale in Hong Kong and helped contribute to high tensions at the launch as bootleggers conflicted with genuine buyers.

Stay tuned for additional details as they become available.

AppleCare+ policies/rules shifted, coverage now available for sale within 30 days of iPhone 4S purchase

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Date: Friday, November 18th, 2011, 11:24
Category: iPhone, News

AppleCare has always been a good thing, it’s just that its details can get a bit muddled.

Alongside the launch of the iPhone 4S, Apple also debuted a new US$99 AppleCare+ program offering an extended warranty with accidental damage coverage. The AppleCare+ package replaced the previous US$69 AppleCare for iPhone offering that did not offer accidental coverage.

Some confusion about the AppleCare+ program arose in its early days, stemming in large part from Apple’s requirement that the coverage be purchased at the same time as the iPhone, a requirement that seemed to conflict with the legal text of the agreement which stated that AppleCare+ must be purchased within the device’s one-year standard warranty period. Regardless, a number of customers were not offered the AppleCare+ option at the time of pre-ordering, and Apple addressed the issue by offering a temporary exception to allow any early iPhone purchaser to obtain AppleCare+ through November 14th.

With that deadline for delays AppleCare+ purchases having now passed, Apple appeared set to revert to the original policy of requiring that the plan be purchased at the same time as the iPhone according to MacRumors. Apple has now updated its AppleCare+ page to indicate that users can purchase it in-person at an Apple retail store or over the phone any time within 30 days after the iPhone purchase.

How to get AppleCare+:

- Add it to your shopping cart during the checkout process when you purchase your new iPhone.

- Buy it within 30 days of your iPhone purchase at an Apple Retail location (requires a Genius Bar appointment, inspection of the iPhone & proof of purchase).

- Or call 1-800-275-2273 (requires proof of purchase).

Apple has also revised the AppleCare+ terms and conditions to remove the previous mention of the option to purchase any time within the one-year standard warranty period.

In addition to the new 30-day window, SprintFeed reports that it has received an internal Sprint notice indicating that the original amnesty period for early iPhone 4S purchasers has also been extended through December 15th. The wording does suggest, however, that the 30-day limit still applies to these customers, so customers who purchased the iPhone 4S on launch day would still be out of luck given that the window has now passed for them. But the policy does offer some continuing retroactive coverage for customers who purchased their devices less than 30 days ago.

Stay tuned for additional details as they become available and if you have any positive or negative stories about AppleCare+ and your iPhone 4S, please let us know.

Some users reporting “Invalid SIM” error after updating iPhone 4S units to iOS 5.0.1

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Date: Thursday, November 17th, 2011, 11:46
Category: iPhone, News, Software

This doesn’t bode too well…

Per AppleInsider, multiple users on Apple’s discussion boards complaining that the recent iOS 5.0.1 update has lead to messages that read “Invalid SIM” and “SIM Failure” on their iPhone 4S users. This person said the errors began occurring after they updated to iOS 5.0.1, though other users posting on Apple’s official Support Communities website, in a thread with more than 30,000 views to date, have experienced similar problems since the iPhone 4S first went on sale in October.

“This problem can only be solved when you reboot your iPhone,” the person, who is an AT&T customer, wrote in an e-mail. “Everything else fails — restore, removal of the SIM, etc.”

When users experience a SIM-card-related error, basic functions including making phone calls, sending text messages, and using mobile data become unavailable, as the handset cannot make a connection with the wireless data provider.

The iPhone 4S is a “world phone,” which means its redesigned antenna and internal components are compatible with both CDMA and GSM carriers. Micro SIM cards placed in the iPhone 4S are only used by GSM carriers to identify a subscriber and grant them access to a carrier’s wireless network.

But while only GSM carriers, like AT&T in the U.S., use the micro SIM slot on the iPhone 4S, users on CDMA carriers, like Verizon and Sprint, have also reported experiencing SIM-card-related errors. iPhone 4S units sold through CDMA carriers come with a “roaming SIM” installed, which allows CDMA customers to roam worldwide on GSM networks.

“No service on my white 32 GB 4S on Verizon,” user ‘racyb’ wrote in October. “Did a shutdown and reboot….it went into searching mode and finally found Verizon again after 1 minute. What is going on?”

Since the release of iOS 5.0.1 earlier this month, another thread at the Apple Support Communities website features more users who say the problems began occurring after they updated their iPhone 4S. Some say their iPhone displays full signal reception, yet error messages like “Call Failed” and “Invalid SIM” continue to display.

“Same problem here in Brazil,” user ‘GuiMedrado’ wrote on Wednesday. “Bought my 4S – 32GB unlocked in Switzerland and couldnt’ make it work after upgrading to 5.0.1. Any solution?”

The iOS 5.0.1 update was released earlier this month in an attempt to address battery life issues reported by some users. But some battery-related problems have remained, and Apple has publicly said it is still working to fix those issues.

One rumor this week claimed that Apple will issue a new update, iOS 5.0.2, no later than next week in a second attempt to improve battery life with iOS 5. There was no mention of any fixes for SIM card issues or error messages.

Stay tuned for additional details as they become available and if you’ve seen this bug on your end, please let us know.

Apple now offering unlocked, contract-free iPhone 4S units via online store to U.S. customers

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Date: Friday, November 11th, 2011, 10:40
Category: iPhone, News

You’ve wanted it since 2007 and it’s finally here.

Per AppleInsider, Apple has begun offering its unlocked iPhone 4S contract-free from the online store.

The unlocked iPhone 4S starts at US$649 for the 16GB model, while customers can also get a 32GB option for US$749, or 64GB for US$849. All three models are estimated to ship within one to two weeks when ordered from Apple’s online store.

The unlocked iPhone 4S is only supported on GSM networks, like AT&T in the U.S. Users can also obtain a micro-SIM card to use on overseas carriers when traveling abroad.

Customers of CDMA networks, like Verizon and Sprint, should not buy the unlocked iPhone 4S, because it cannot be activated on their networks, even though the iPhone 4S is a “world phone” compatible with both GSM and CDMA networks.

“If you don’t want a multiyear service contract or if you prefer to use a local carrier when traveling abroad, the unlocked iPhone is the best choice,” Apple’s official product description reads.

“It arrives without a micro-SIM card, so you’ll need an active micro-SIM card from any supported GSM carrier worldwide. To start using it, simply insert the micro-SIM card into the slot on your iPhone and turn it on by pressing and holding the On/Off button for a few seconds. Then follow the onscreen instructions to set up your iPhone.”

The company warns that a credit check may be required for customers to buy the unlocked iPhone 4S, and the handset is only available to buy for customers who are 18 or older.

Apple first revealed that the new iPhone 4S would be sold unlocked and contract-free in October. The sale of the unlocked iPhone 4S at Apple’s online store in the U.S. means the company met is previously promised deadline of November.

The unlocked iPhone 4S arrives five months after Apple began selling the GSM iPhone 4 unlocked in June. The contract-free iPhone 4 also carried a starting price of $649 for 16GB.

Stay tuned for additional details and while it may be pricey, it’s the unlocked, contract-free freedom you’ve been hankering for.

Sprint to require locked SIM cards on iPhone 4S units starting today

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Date: Friday, November 11th, 2011, 05:35
Category: iPhone, News

You might not be crazy about this.

Per SprintFeed, new iPhone 4S users on Sprint will have the SIM card locked from Friday, November 11 onwards, a last-minute leak uncovered. The activation process from here onwards will require that customers at least initially use a Sprint SIM when traveling abroad. Sprint’s memo allows for an unlock through the Worldwide team, although it didn’t reaffirm whether this was possible for free following the 60-day window mentioned earlier.

Existing subscribers whose iPhones were already activated before November 11 should still keep their unlocked SIM slots and have the freedom right away to use a GSM carrier’s SIM.

The move adds a restriction and, during the period that the SIM card is locked, will make customers pay more than they have to for roaming. If a temporary lock, however, it’s most likely to prevent customers from exploiting Sprint to buy an unlocked phone, cancel service, and promptly go to another carrier or another country with a fully functioning GSM device.

Stay tuned for additional details as they become available.