Apple begins Bumper case refunds to customers

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Date: Friday, July 23rd, 2010, 03:33
Category: iPhone, News

Customers who had already bought iPhone Bumpers before Apple offered free cases to all iPhone 4 users have started to receive refunds from the company according to Macworld.

At last week�s iPhone 4 press conference, Apple said it would provide free cases to anyone who buys the iPhone 4 before September 30th. That free case offer includes a choice of either Apple�s Bumper or a third-party case. As part of that offer, Apple said it would offer refunds to iPhone 4 users who had already bought Bumper cases from Apple.

On Thursday, some customers who bought their Bumpers from Apple�s online store reported receiving refund notices from Apple. The message from Apple begins by informing the customer of the situation, and that �as of today, we have automatically processed your refund.� Apple is also refunding shipping and VAT charges as well.

There is no word on how many customers have gotten refunds so far or how long this automatic refund process for online Bumper orders will take.

Apple made the free case offer for iPhone 4 users after complaints emerged regarding the handset�s antenna surfaced. The most common complaint involves the reception bars disappearing from the iPhone�s status bar when users hold the device a certain way, with their fingers covering the phone�s antennas.

At last week�s press conference, Apple said iPhone 4 owners would be able to apply for a new case at its Website starting at some point this week. As of late Thursday, Apple�s site had not yet been update with new information on how to order a case.

In a personal visit to an Apple Store location this week, an Apple Store representative claimed Apple would be formally announcing the next step in its free Bumper case/case refund late this week.

We hope to have more to report today and will let you know the moment additional details are confirmed.

Rumor: Apple in talks with T-Mobile to function as additional U.S. carrier

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Date: Thursday, July 22nd, 2010, 03:07
Category: iPhone, Rumor

Wireless carrier T-Mobile USA is said to be in discussions with Apple to bring the iPhone to the wireless carrier this fall, ending AT&T’s exclusive hold on the handset, according to a new rumor.

Per Cult of Mac, a “highly placed source” at T-Mobile, the wireless carrier and Apple are in “advanced talks.” The report placed an 80% likelihood that the iPhone will become available on T-Mobile’s network this fall.

Apple became interested because of the influence of T-Mobile’s parent company, Deutsche Telekom, the source indicated. T-Mobile is the smallest of the four carriers in the U.S., with 33.7 million customers.

As it currently is, the iPhone 4 is not compatible with T-Mobile’s high-speed 3G network in the U.S., as the carrier uses the unique 1700MHz spectrum. The iPhone is compatible with UMTS/HSDPA 3G connections at the frequencies 850MHz, 1900MHz and 2100MHz. In other words, the handset would need a new internal radio to work with T-Mobile’s network.

Apple and AT&T originally agreed to an exclusive deal through 2012, though it’s believed the terms of that contract likely changed over the years.

The latest rumor comes as most expected the iPhone to first head to Verizon, as reports have indicated that Apple is working on a CDMA iPhone that would be compatible with Verizon’s network. Unlike T-Mobile’s network, which uses the same technology but operates on a different frequency, Verizon is a completely different technology, which would require a more drastic redesign of the iPhone.

Stay tuned for additional details as they become available.

Current 27″ iMac unable to accept 1080p video input, firmware update may be en route

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Date: Thursday, July 22nd, 2010, 03:34
Category: iMac, News

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Apple’s updated 27″ iMac launched with a new feature: a Mini DisplayPort video port that worked in both directions, enabling external video sources to output video to the screen. Unfortunately, this feature is largely limited to 720p in HDTV applications however.

Per AppleInsider, this limitation effectively limits the iMac to accepting video input from recent MacBooks or other computers that produce DisplayPort video, which works significantly differently from earlier analog VGA or digital formats such as DVI/HDMI.

The shortcoming can be bridged by a converter box that accepts a DVI/HDMI signal (the two video standards are essentially the same in different packaging), transforms it to DisplayPort signaling, and scales it to the output resolution of the iMac.

A simple physical adapter won’t work for video input due to the iMac’s DisplayPort-only input limitation; cheap Mini DisplayPort-to-HDMI adapters can only extract the HDMI output signal the iMac generates and pushes through its Mini DisplayPort connector. They do not do any signal translation.

Two products that can do this translation work are the AV360™ Mini DisplayPort Converter and Kanex HD, both of which retail for US$150. However, while those products appear to be capable of generating both 720p and 1080p output, the 27″ iMac only accepts 720p video or its native 2560×1440 resolution.

It appears the 27″ iMac could accept 1080p input, and certainly can support display of the video resolution, as it falls well within its 2560×1440 native resolution. A similar problem affects Apple’s 24″ LED Cinema Display, which has a native 1920×1200 resolution but only supports that resolution via its DisplayPort input; like the 27″ iMac, it won’t accept a 1080p signal (1920×1080), the common format of higher end HD equipment such as HDMI set top boxes and the PS3, even though it appears it should be able to.

The problem is that Apple’s EDID (Extended Display Identification Data) on the iMac and LED Cinema Display doesn’t advertise 1080p as an option. EDID is a simple data structure a display sends to output devices that outlines what video formats and settings it knows how to support. Both devices appear capable of 1080p but simply don’t advertise that capability in a way that external devices like the AV360 and Kanex HD can take advantage of.

It appears Apple could update the firmware for these displays to enable support of 1080p input, allowing users to input full 1080p video from devices such as a PlayStation 3 or current MacBook. Users might not notice a major difference, as experts say its hard to see a real difference between 720p and 1080p on screens smaller than 50 inches.

However, some devices are hardwired to only support 1080p, and can’t scale their output to support the Cinema Display’s slightly higher resolution nor the 27″ iMacs much higher resolution, forcing them to downscale to 720p or not work at all (as is the case with the LED Cinema Display, which is really only indended to work with Apple’s Mini DisplayPort-equipped MacBooks and modern desktop Macs).

Stay tuned for additional details as they become available.

Apple cites $15.7 billion in sales, $3.25 billion profit for 2010 Q3 financial report

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Date: Wednesday, July 21st, 2010, 04:37
Category: Finance, News

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Apple generated its best quarter to date, reporting US$15.7 billion in sales and a profit of US$3.25 billion yesterday with shares accelerating US$3.51 per share, up 75% in the year over year from the same period in 2009. The company’s results beat analyst expectations of $3.10 a share and $14.74 billion in revenue according to Macworld.

The company sold a record 3.47 million Macs during the three-month period ended June 26, 2010, another quarterly record for the company that topped the previous high sales mark by 100,000 units. Mac sales increased 33% over the 2.6 million units Apple sold in the third quarter of 2009. Oppenheimer noted that Apple’s 33% sales growth topped the 22% growth rate market research firm IDC projects for the overall computer market.

As expected, portables drove Mac sales for the three months ending in June. Of the 3.47 million Macs sold, 71% were laptops.

The third quarter also marked the first full quarter of sales for the iPad, Apple’s new tablet. Apple said it sold 3.27 million iPads during the quarter with the company seeing US$2.17 billion in recognized revenue from iPad sales during the quarter. The tablet is currently shipping in 10 countries, and Apple plans to introduce the iPad to 9 more countries on July 23rd. The company also stated that it’s selling iPads just as fast as it’s making them, while attempting to increase manufacturing capacity.

Apple sold 8.4 million iPhones in the third quarter, a 61% jump over last year’s figures. The iPhone 4, which debuted in the waning days of the third quarter, made up about 20% of those sales—or more than 1.7 million units. Apple called the iPhone 4 launch the most successful product launch in its history.

Consumer demand for the new phone has been so great, in fact, that Apple has had trouble filling orders. Last month, the company announced that it would delay the release of the white iPhone 4—it’s expected to ship by the end of July. iPhone 4 orders placed through Apple’s online store list a three-week shipping wait as of this writing. (In contrast, the 8GB iPhone 3GS ships within 24 hours.)

Apple saw recognized revenue from its handsets of US$5.33 billion during the quarter, up 74% from last year’s figures. Apple says the iPhone has a sales value of US$5 billion, for an average selling price of US$595.

Combining the sales of the iPhone, iPad, and iPod touch, Apple sales there are now 100 million devices running its iOS mobile operating system.

iPod sales fell during the third quarter of 2010. Though the company sold 9.41 million iPods, the figure represented an 8% drop from the 10.2 million music players Apple sold in the year-ago quarter. The iPod segment has seen declining growth for some time now, particularly outside of the holiday shopping season. During the fiscal second quarter, iPod sales dipped by 1% while the 2009 third quarter saw a 7% decline in sales.

Despite the decline, the music device remains the top-selling MP3 player internationally and continues to command a 70% market share in the U.S. More significantly to Apple, the iPod touch continues to grow with Apple stating that sales of that product were up 48% from the year-ago quarter, leading to a 12% increase year-over-year in average selling price for the music player. Apple’s iPod segment saw quarterly revenue of US$1.5 million, a 4% increase from last year.

With regard to the iTunes Store, Apple cited more than $1 billion in revenue, a growth rate of 25% year over year. The mobile app segment of the store has grown to 225,000 apps, with 11,000 specifically built for the iPad. Users have download more than 5 billion apps from the App Store, Apple says.

Apple ended the third quarter with 293 Apple Store locations, the company opening seven more during the three-month period. Four of those new stores were opened in the U.S., while two opened in Australia; the remaining new store was in Canada.

Retail stores generated US$2.58 billion in revenue during the quarter, jumping 73% from the year-ago numbers. Apple sold 677,000 Macs via its retail stores, compared to 492,000 last year; half of the Macs sold at Apple Store were to customers new to the platform, Apple says.

Apple plans to open 24 stores during the fourth quarter. In addition to an outlet in Shanghai, China, that opened earlier this month, noteworthy store openings include ones in Paris, London, and Apple’s first two stores in Spain.

Apple ended its fiscal third quarter with US$45.8 billion in cash and short-term investments, up from US$41.7 billion at the end of last quarter.

For the fiscal fourth quarter ending in September, Apple expects revenue of US$18 billion and earnings per share to come in around US$3.44. Analysts were predicting sales of US$17.03 billion and earnings of US$3.82 per share in advance of Apple’s announcement on Tuesday.

Apple said it would defer revenue during the quarter as a result of its decision to offer free cases to iPhone 4 customers. Last week, the company made its free case offer after reports of reception problems related to the placement of antennas in the iPhone 4. Oppenheimer put the cost of the case giveaway at US$175 million; Apple will recognize the cost of those cases as they’re delivered to customers.

Mozilla releases Firefox 3.6.7 update

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Date: Wednesday, July 21st, 2010, 03:17
Category: News, Software

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Late Tuesday, Mozilla.org released version 3.6.7 of its Firefox web browser. The new version, an 18.7 megabyte download, sports the following major change:

– Version 3.6.7 is a security and bug-fixing release.

Firefox 3.6.7 is available in more than 70 different languages and requires a G3, G4, G5 or Intel-based Mac, Mac OS X 10.4 or later and 128MB of RAM to install and run. If you’ve snagged the new version and have any feedback to offer about it, let us know in the comments.

Apple shifts remaining online, retail Bumper stock over for giveaway

Posted by:
Date: Tuesday, July 20th, 2010, 05:55
Category: iPhone, News

When in doubt, throw some free bread to the rioting masses…

Per iLounge, Apple has pulled its remaining stock of iPhone 4 Bumper cases from its retail and online Stores ahead of its free giveaway. A check with an Ohio-based retail store, as well as with Apple�s online store, shows no availability of the Apple-branded cases, and a retail store representative confirmed with iLounge that the cases had been pulled due to the giveaway.

Apple announced on Friday that it would be offering a free Bumper or other, yet-to-be-determined case to all current iPhone 4 users and those who purchase the handset by September 30th due to complaints over the iPhone 4�s antenna issues.

Stay tuned for additional details as they become available.

Rumor that Apple may charge iPad owners for iOS 4 upgrade debunked

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Date: Tuesday, July 20th, 2010, 04:05
Category: iPad, iPhone, iPod Touch, News, Software

A circulating rumor that Apple may charge users to upgrade the iPad to iOS 4 this fall is specifically contradicted by Apple’s own licensing agreement, which states that the next major software update will be free to iPad owners.

Citing “top secret plans” from an anonymous source, Stuff.tv reported on Tuesday that Apple currently plans to charge iPad owners for the software upgrade. The source did not provide a price, but the U.K.-based magazine suggested it would be around £5.

The source reportedly told the magazine that the plans to charge are “definite.” It reached out to Apple for a comment, and the Cupertino, Calif., company responded that it doesn’t comment on rumors or speculation.

However, the company’s iPad licensing agreements specifically state that the “next major iPad OS software release” will be free for hardware owners, casting some doubt on the rumor. Releases beyond that, however, may come with a charge.

“For example, if your iPad originally shipped with iPad 3.x software, Apple would provide you with any iPad OS software updates it might release up to and including the iPad 4.x software release,” the licensing agreement reads. “Such updates and releases may not necessarily include all of the new software features that Apple releases for newer iPad models.”

While it wouldn’t be unprecedented for Apple to charge for an upgrade, as previous software releases came with a fee for iPod touch users, due to an accounting issue, Apple eventually did away with that fee, as the iOS 4 upgrade is free for iPod touch owners.

Stay tuned for additional details as they become available.

Apple releases iTunes 9.2.1 update

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Date: Tuesday, July 20th, 2010, 04:14
Category: News, Software

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Late Tuesday, Apple released iTunes 9.2.1, the latest version of its multimedia/jukebox application for Mac OS X. The new version, a 102 megabyte download, offers the following fixes and changes:

– Disables older versions of some incompatible third-party plug-ins.

– Addresses minor issues with dragging and dropping items.

– Addresses a performance issue when first syncing to some devices with iTunes 9.2.

– Addresses an issue upgrading to iOS 4 on an iPhone or iPod touch with encrypted back-ups.

– Addresses other issues that improve stability and performance.

iTunes 9.2.1 is available via Mac OS X’s Software Update feature and requires Mac OS X 10.4 or later to install and run.

Rumor: Apple to update iMac, Mac Pro desktops for fall, add USB 3.0, improved FireWire

Posted by:
Date: Monday, July 19th, 2010, 03:12
Category: iMac, Mac Desktop, Rumor

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Amidst the cacophony of the iPhone 4 press conference, French website Hardmac reported Friday that Apple aims to update its iMac and Mac Pro desktops in time for its back to school sales period. The report cited one of the site’s “better sources” in relaying the information.

“On this occasion, Apple should inaugurate two great innovations, the arrival of USB 3.0 and a faster FireWire interface, 1600 or 3200,” they wrote. “Thus, FireWire will not be forgotten. Note that Apple is also interested in LightPeak technology, but they do not expect to use it or set it up before one year.”

Finally, the report also said that the new hardware will not support Blu-ray discs. That news should come as no surprise to those who have heard Apple Chief Executive Steve Jobs’ assessment of the format. Jobs was recently alleged to have said that the physical medium’s days are dying, and will give way to digital download services like iTunes.

The USB 3.0 specification was in Apple’s hands over a year ago. The new standard will be ten times faster than the current Hi-Speed USB standard (USB 2.0), and also more power-efficient, leading to lower active and idle power requirements. Like its predecessor, USB 3.0 is backwards compatible with USB 2.0 devices.

Rumors of a new Mac Pro have persisted for all of 2009, with Apple expected to adopt Intel’s Gulftown processor, the 32nm Core i7-980X with six cores. The chips have 12MB of L3 cache. Apple usually doubles the processors in its high-end professional workstations, so it’s possible the new Mac Pro system could have a total of 12 cores and 24 threads.

The last major refresh to the Mac Pro equipped it with its Nehalem Xeon processors, with a high-end eight-core Mac Pro offering two 2.26GHz Quad-Core Intel Xeon 5500 chips. Last year, Apple quietly upgraded that to a potential maximum 2.93GHz eight-core system.

Last October, Apple updated its iMac desktop line, redesigning the hardware with a new edge-to-edge glass design and seamless all-aluminum enclosure. The LED-backlit iMacs come in screen sizes of 21.5″ and 27″.

Stay tuned for additional details as they become available.

Apple offers free bumper to iPhone 4 customers, explains antenna issue at press conference

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Date: Friday, July 16th, 2010, 10:49
Category: iPhone, News

After being hounded by weeks of complaints regarding the iPhone 4’s antenna, Apple today held a press conference to tackle the press conference head on.

While the company didn’t issue a sweeping recall, it noted that you can get a free bumper case (or a refund if you’ve already purchased one) and that since they can’t make bumpers fast enough, you’ll be able to select from a choice of cases on the Apple website starting late next week.

Per the full play-by-play over at the Apple Core, iPhone 4 customers still have the option of returning the phone for a full refund, with no restocking fee within 30 days. Apple also announced that the white iPhone is going to start shipping at the end of July and that its bringing the iPhone to 17 more countries on July 30, including:

Australia
Austria
Belgium
Canada
Denmark
Finland
Hong Kong
Ireland
Italy
Luxembourg
Netherlands
Norway
New Zealand
Singapore
Spain
Sweden
Switzerland

Stay tuned for additional details as they become available.