MobileMe users vent frustrations about iCloud transition issues

Posted by:
Date: Monday, October 17th, 2011, 11:02
Category: iCloud, News, Software

If you’re going to give birth to something (overarching cloud services included), you’re going to have some labor pains…

Per AppleInsider, a number of users have vented their frustrations as they have attempted to migrate from MobileMe to iCloud. One person explained in an e-mail that they have called AppleCare, used online support, and even asked for help at a local retail store.

“I bought a MobileMe subscription when they came out,” the user wrote in their e-mail. “Until Wednesday I didn’t (realize) this created a new (Apple ID). I asked (iTunes) support to add this MobileMe address to my current (iTunes Apple ID) as this was to become my primary email address.

“On Wednesday when iCloud came out it became apparent that this MobileMe email address could not be verified on the MobileMe account as it was in use by my old (iTunes Apple ID). So (I) went to appleid.apple.com to try to change the Primary email address to something different in my iTunes AppleID but it wouldn’t let me.” Calls made to AppleCare couldn’t resolve the problem, they said.

It’s a similar story for another user, who has one Apple ID used to purchase applications and music, which is separate from the e-mail address used for their MobileMe account. The person is in a position where they must choose between the e-mail address associated with their MobileMe account, or the Apple ID that they have used to purchase applications and music.

Another person said that upon setting up their iOS device, they were asked to create a me.com e-mail address, but they were unable to do this on an iOS device or a MacBook Air.

The users stated that after speaking with a senior technical support representative at Apple, they were told that Apple is “not allowing new me.com e-mail addresses,” but only allowing MobileMe accounts to be converted to iCloud. The representative allegedly indicated that Apple has been receiving many calls about the issue, but they do not know when a fix will be available.

A similar list of headaches for MobileMe users making the move to iCloud was also detailed Monday by Chris Foresman of Ars Technica. He noted that the issues can also apply to users who have shared an Apple ID with family members, allowing purchases like software from the App Store to be installed on multiple devices — a practice allowed with Apple’s terms of service.

“Unless all devices are going to be synced to the same data store — with everyone sharing contacts, calendars, and other information — other users who were previously dependent on that account may have to re-purchase apps or music,” he said.

Apple CEO Tim Cook allegedly indicated in an e-mail in September that Apple is working to allow users to merge multiple Apple IDs. But that ability has not yet arrived.

Apple launched its free iCloud service last Wednesday, along with the release of iOS 5 for the iPhone, iPad, and iPod touch, and an update for Mac OS X 10.7 Lion adding iCloud support. iCloud will back up users’ personal data on their iOS device to Apple’s remote servers in the cloud, and also keeps data, documents, calendars and contacts synced across a number of devices with the use of an Apple ID.

If you’ve had any issues in your own MobileMe to iCloud transition, please let us know in the comments.

Apple releases Security Update 2011-006 for Mac OS X 10.6, 10.7 operating systems

Posted by:
Date: Thursday, October 13th, 2011, 06:10
Category: News, security, Software

applelogo_silver

On Thursday, Apple also released Security Update 2011-006 for the Mac OS X 10.6 and 10.7 operating systems. The update, a 136 megabyte download, offers a series of fixes and changes detailed here.

Security Update 2011-006 requires Mac OS X 10.6.8 or later on the Mac OS X 10.6 end or Mac OS X 10.7.1 or later on the Mac OS X 10.7 end to install and run.

If you’ve tried the security update and have any feedback to offer, please let us know in the comments.

Apple releases iPhoto 9.2 update

Posted by:
Date: Thursday, October 13th, 2011, 04:20
Category: News, Software

eliphoto

Along with almost everything else, Apple released iPhoto 9.2 on Thursday, the latest version of its image organization and editing application. The update, a 357 megabyte download which can be be snagged directly or via Mac OS X’s Software Update feature, offers the following major fixes and changes:

- Left and right swipe gestures can now be used to navigate between photos in Magnify (1-up) view.

- Previously imported photos are now displayed in a separate section of the Import window.

- Book/calendar themes and card categories can now be selected using a pop-up menu in the carousel view.

- Resolves an issue that could cause some pages of books to print incorrectly.

- Rebuilding a library now correctly preserves saved slideshows and books.

iPhoto 9.2 retails for US$49 as part of iLife ’11 and requires Mac OS X 10.6.6 or later to install and run.

If you’ve tried the update and noticed any changes, please let us know.

VLC 1.1.12 update released

Posted by:
Date: Monday, October 10th, 2011, 04:01
Category: News, Software

vlclogo.jpg

Video Lan Client, the nigh-indispensable open source media player for multiple audio and video formats (MPEG, MPEG-2, MPEG-4, Divx, ogg, etc.), was updated to version 1.1.12 The new version, a 31.8 megabyte download, adds the following fixes and changes:

- Bug and security fix release with a improvements for audio output on MacOS and with PulseAudio.

- This release was necessary due to a security issue in the HTTP and RTSP server components, though this does not affect standard usage of the player.

VLC 1.1.12 requires an Intel-based Mac running Mac OS X 10.5 or later to install and run.

If you’ve tried the new version and have any feedback to offer, let us know in the comments.

Parallels Desktop updated to 7.0.14924.699487

Posted by:
Date: Friday, October 7th, 2011, 05:00
Category: News, Software

parallelslogo1.jpg

On Thursday, Parallels released version 7.0.14924.699487 of its Parallels Desktop virtualization software. The new update, a 289 megabyte download, adds the following fixes and changes:

- Add support for Windows 8 Developer Preview (new Windows 8 installation is recommended after installing the update).

- Improve compatibility with Quicken 2011.

- Improve support for Autodesk 3ds Max 2012.

- Optimize CPU usage when Parallels Desktop is idle.

Parallels Desktop 7 retails for US$79.99 and requires a 64-bit Intel-based processor, Mac OS X 10.5.8 or later, 2GB of RAM (4GB recommended to run Windows 7), at least 700 MB of space available on the boot volume for Parallels Desktop installation and 15 GB of available disk space for Windows.

If you’ve tried the new version and have any feedback to offer, let us know in the comments.

VirtualBox updated to 4.1.4

Posted by:
Date: Tuesday, October 4th, 2011, 03:58
Category: News, Software

virtualbox.png

VirtualBox, an open source x86 virtualization project available for free has just hit version 4.1.4. The new version, a 88.9 megabyte download, sports an extensive list of changes that can be found here.

VirtualBox 4.1.4 is available for free and requires Mac OS X 10.4 or later and an Intel-based Mac to install and run.

If you’ve tried the new version and have any feedback, please let us know.

Mozilla releases Firefox 7.0.1 update

Posted by:
Date: Friday, September 30th, 2011, 05:43
Category: News, Software

elfirefox

On Monday, Mozilla.org released version 7.0 of its Firefox web browser. The new version stands as an 28.2 megabyte download offered the following change:

- Fixed a rare issue where some users could find one or more of their add-ons hidden after a Firefox update.

Firefox 7.0.1 requires an Intel-based Mac and Mac OS X 10.5 or later to install and run.

If you’ve tried the new version and have any feedback, let us know.

Adobe releases Lightroom 3.5 update

Posted by:
Date: Thursday, September 29th, 2011, 10:44
Category: News, Software

adobeicon

On Thursday, software giant released version 3.5 of its Lightroom (available on the company’s update page) photo editing utility. The Lightroom 3.5 update added the following fixes and changes:

- Using the arrow keys to modify image adjustment settings lacked responsiveness.

- A Publish Collection targeting a hard drive on Windows would not behave properly if the designated folder was deleted from hard drive.

- After editing the capture time in Lightroom, “Date Time Digitized” was incorrectly changed (Only “Date Time Original” should be modified).

- On Windows computers, Lightroom would interpret the wrong time zone.

- Changing Lightroom’s date created field to a date prior to 1933 resulted in unexpected values.

- Lightroom 3.2 introduced preview cache inefficiencies.

- GPS Altitude metadata was incorrectly excluded from files converted to DNG or exported as DNG files from Lightroom 3.4.1.

- For non-English language operating systems, folder names in the import dialog may not
have been translating properly.

- When exporting images with the “Write Keywords as Lightroom Hierarchy” enabled,
keywords with “Include on Export” deselected would still have been included on export • Saving metadata to a JPEG file in Lightroom 3.4 could have caused Lightroom to quit
unexpectedly.

- A Publish Collection in Lightroom 3.4 set to publish original files would fail to include XMP files for proprietary raw formats.

- RECONYX images did not open properly in Lightroom 3.4.

- When applying automatic lens profile correction, Lightroom 3.4 did not automatically
recognize the following lens: “Nikon AF-S NIKKOR 24mm f/1.4G ED”.

- Using the plus or minus key to increment Develop Module parameters did not work
properly on the Mac.

- The Limit File Size export option was incorrectly including EXIF metadata on export when the Minimize Embedded Metadata option was selected.

- On Mac OS X 10.7, the Lightroom import dialog did not properly display network volumes.

- On Windows computers, using Shift + Scroll wheel to adjust the Adjustment Brush feather size, the expected result of the scroll wheel movement was reversed.

- Lightroom would not provide the correct error message when attempting to delete photos published to Facebook.

- Lightroom would experience tether capture failures on computers utilizing OS X 10.6.8 and 10.7.

- Develop load time performance was inconsistent.

Adobe Lightroom 3.5 retails for US$299 and requires Mac OS X 10.5 or later to install and run.

VMWare releases Fusion 4.0.2 update

Posted by:
Date: Thursday, September 29th, 2011, 04:46
Category: News, Software

vmwarelogo.jpg

On Thursday, virtualization softare maker VMWare released version 4.0.2 of its Fusion software for the Mac.

Similar to other virtualization software packages, VMWare allows users to run alternate operating systems such as Windows and Linux distributions on Intel-based Macs at native speeds. Other features, such as Unity, allow users to run and minimize Windows applications from the Mac OS X Dock.

The new version, a 180 megabyte download via MacUpdate, can be found here, offers the following fix:

- Addresses an issue starting virtual machines running a forthcoming version of Mac OS X Lion.

Fusion 4.0.2 retails for US$49.99 and requires an Intel-based Mac, 2 GB of RAM, Mac OS X 10.6.7 or later (10.7 recommended) and a copy of Windows (if you’ll be installing Windows).

If you tried the new version and have any feedback, please let us know in the comments.

Mozilla releases Firefox 7.0 update

Posted by:
Date: Monday, September 26th, 2011, 10:07
Category: News, Software

elfirefox

On Monday, Mozilla.org released version 7.0 of its Firefox web browser. The new version stands as an 28.2 megabyte download offered the following fixes and changes:

- Drastically improved memory use.

- Added a new rendering backend to speed up Canvas operations on Windows systems.

- Bookmark and password changes now sync almost instantly when using Firefox Sync.

- Added support for text-overflow: ellipsis.

- Added support for the Web Timing specification.

- Added an opt-in system for users to send performance data back to Mozilla to improve future versions of Firefox. This can be enabled by installing an add-on.

- Fixed several stability issues.

Firefox 7.0 requires an Intel-based Mac and Mac OS X 10.5 or later to install and run.

If you’ve tried the new version and have any feedback, let us know.