Apple cites iCloud e-mail problems as fixed, despite user complaints

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Date: Friday, September 14th, 2012, 09:01
Category: iCloud, News

They hammered away at iCloud for a bit and with any luck, the e-mail outage has been resolved.

Per CNET, Apple’s iCloud services are now being reported as fully operational again according to the iCloud status page, but some problems may linger for users.

For the past few days, a large number of iCloud users had been hit with an outage that prevented them from using their e-mail accounts. In some cases the problem resulted in delayed e-mail messages that would arrive hours after being sent, but in other cases no mail would get through at all.
When the problem happened Apple did not offer much information on what was causing the outage, and only mentioned in a terse status update on its Web site that about 1-2 percent of users were affected and that the company would be fixing the problem ASAP.

Efforts to fix the problem from the user end generated stories such as this:
“The Apple tech I spoke with had me delete my account on my iPad and then reinstall it which did nothing more than make me lose all my previous emails that I had already received. I have a case number and a direct contact to that technician but he is allowing all his calls go to voicemail and not returning any calls. I am so deeply disappointed in the service they are providing. Their lack of communication is seriously hurting my business.”

Even for those who did not touch their computer’s settings, Apple has claimed e-mails that did not arrive over the past few days should begin to do so once the problems were addressed. However, even though messages are beginning to arrive, some users are noticing other problems such as garbled messages in their e-mail inboxes that have dates of 12/31/1969 and illegible subject lines or no apparent content to them at all.

These issues have a number of the approximate 2-3 million affected users concerned that they may not be properly receiving messages sent to them during the outage.

Restoring the Mail folder in the user library to that before you made any changes to your account should restore your account as it was, allowing it to receive messages sent over the past few days during the iCloud outage.

If when you first noticed this problem you attempted to correct it by deleting your previous e-mail settings and have lost messages from doing so, you might be able to retrieve them from a Time Machine backup. To do this, quit Mail if it is running and then in the Finder choose “Go to Folder” from the Go menu. Enter ~/Library in the path field that appears, and when the library folder opens, invoke the Time Machine interface. Locate the backup from before you made your modifications, and then restore the Mail folder from this backup instance. After doing this, exit Time Machine and re-launch Mail, and both your previous messages should be in your inbox along with new ones received now that the outage has been addressed.

If you are concerned about not having received e-mails sent to you during the outage, then you might consider sending an e-mail to your contacts informing them of the outage and requesting they re-send any messages from the past few days. The service being online and operational means once users tackle any residual problems on their end they should be able to continue using the e-mail service without problems.

Stay tuned for additional details as they become available and please let us know if the iCloud e-mail fix did or didn’t work for you.

VirtualBox updated to 4.2.0

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Date: Thursday, September 13th, 2012, 07:42
Category: News, Software


VirtualBox, an open source x86 virtualization project available for free has just hit version 4.2.0. The new version, a 96.6 megabyte download, features the following fixes and changes:

New Features:
– Improved Windows 8 support, in particular many 3D-related fixes.

– GUI: VM groups (bug #288).

– GUI: expert mode for wizards.

– GUI: allow to alter some settings during runtime.

– Support for up to 36 network cards, in combination with an ICH9 chipset configuration (bug #8805).

– Resource control: added support for limiting network IO bandwidth; see the manual for more information (bug #3653).

– Added possibility to start VMs during system boot on Linux, OS X and Solaris; see the manual for more information (bug #950).

– Added experimental support for Drag’n’drop from the host to Linux guests. Support for more guests and for guest-to-host is planned. (bug #81).

– Added support for parallel port passthrough on Windows hosts.

– Enhanced API for controlling the guest; please see the SDK reference and API documentation for more information.

In addition, the following items were fixed and/or added:
– Mac OS X hosts: sign application and installer to avoid warnings on Mountain Lion.

– VMM: fixed a potential host crash triggered by shutting down a VM when another VM was running (only affected 32-bit hosts and 64-bit OS X hosts, 4.1 regression, bug #9897).

– VMM: fixed a potential host crash under a high guest memory pressure (seen with Windows 8 guests).

– VMM: improved VM context switch performance for Intel CPUs using nested paging.

– VMM: added support for FlushByASID features of AMD CPUs (Bulldozer and newer).

– VMM: fixed unreal mode handling on older CPUs with VT-x (gPXE, Solaris 7/8/9; bug #9941).

– VMM: fixed MP tables fixes for I/O APIC interrupt routing relevant for ancient SMP guests (e.g. old OS/2 releases).

– VMM: support recent VIA CPUs (bug #10005).

– VMM: fixed handling of task gates if VT-x/AMD-V is disabled.

– VMM: page fusion fixes.

– GUI: network operations manager.

– GUI: allow taking screenshots of the current VM window content (bug #5561).

– GUI: allow automatically sorting of the VM list.

– GUI: allow starting of headless VMs from the GUI.

– GUI: allow reset, shutdown and power off from the Manager window.

– GUI: allow to globally limit the maximum screen resolution for guests.

– GUI: show the full medium part on hovering the list of recently used ISO images.

– GUI: do not create additional folders when a new machine has a separator character in its name (bug #6541).

– GUI: don’t crash on terminate if the settings dialog is still open (bug #9973).

– GUI: consider scaled DPI values when display fonts on Windows hosts (bug #9864).

– GUI: if a bridged network interface cannot be found, don’t refuse to start the VM but allow the user to change the setting immediately.

– Snapshots: fixed a crash when restoring an old snapshot when powering off a VM (bugs #9364, #9604, #10491).

– Clipboard: disable the clipboard by default for new VMs (see the manual for more information). It can be enabled at any time using the VM menu.

– Settings: sanitize the name of VM folders and settings file (bug #10549).

– Settings: allow to store the iSCSI initiator secret encrypted.

– NAT: improvements for the built-in TFTP server (bugs #7385, #10286).

– NAT: fixed memory leak when disabling the NAT engine (bug #10801).

– E1000: 802.1q VLAN support (bug #10429).

– Storage: implemented burning of audio CDs in passthrough mode.

– Storage: fixed audio CD passthrough for certain media players.

– Storage: implemented support for discarding unused image blocks through TRIM for SATA and IDE and UNMAP for SCSI when using VDI images.

– Storage: added support for QED images.

– Storage: added support for QCOW (full support for v1 and readonly support for v2 images).

– Storage: added readonly support for VHDX images.

– USB: don’t crash if a USB device is plugged or unplugged when saving or loading the VM state (SMP guests only).

– Solaris additions: added support for Server 1.11 and 1.12.

– Solaris additions: switched to using an in-kernel mouse driver.

– Windows hosts: no need to recreate host-only adapters after a VirtualBox update.

– Windows Additions: fixed memory leak in VBoxTray (bug #10808).

VirtualBox 4.2.0 is available for free and requires an Intel-based Mac running Mac OS X 10.6 or later and an Intel-based Mac to install and run.

If you’ve tried the new version and have any feedback, please let us know.

Apple releases iTunes 10.7 update

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Date: Thursday, September 13th, 2012, 06:42
Category: iPad, iPhone, iPod, iPod Nano, iPod shuffle, iPod Touch, News, Software


On Wednesday, Apple released version 10.7 of its iTunes multimedia/jukebox application. The new version, a 165 megabyte download, adds the following fixes and changes:

– Adds support for iOS 6 running on compatible iPhone, iPad, and iPod touch models.

– Also adds support for the latest iPod nano and iPod shuffle models.

iTunes 10.7 requires Mac OS X 10.5 or later to install and run.

If you’ve tried the new version and have any feedback, please let us know in the comments.

Roxio releases revised Toast Titanium 11.1 update

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Date: Friday, September 7th, 2012, 10:09
Category: News, Software

This is a little awkward, but people make mistakes and that’s why pencils have erasers.

On Friday, Roxio released a revised version of the Toast Titanium 11.1 update.

Per the release notes, the new build (1067) fixed bugs that the previous build (1063) had introduced.

The new build, a 92.8 megabyte download, offers the following fixes and changes:

– Resolved digital signing issue which occured on some OS versions.

– Resolved issue where updating would generate invalid signature message.

– Customers still encountering this error will need to download a full version of Toast 11.1 from our software update page or install a previous version and then update.

– Toast has been fully Cocoa-ized – Hundreds of changes and fixes .

– Added OS X 10.8 Mountain Lion compatibility.

– Added support for recording to 100GB and 128GB BDXL media.

– Implemented Gatekeeper Support.

– Web-Video feature improvements.

– Requires using Safari to capture web-video.

– YouTube users may need to OPT OUT of HTML5 Trial.

– Mountain Lion users will need to update to 10.8.1 or later to publish video to YouTube.

Toast Titanium 11.1 requires Mac OS X 10.5 or later to install and run and retails for US$99.99.

If you’ve tried the new update and noticed any changes, please let us know in the comments.

Apple releases iMovie 9.0.8 update

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Date: Thursday, September 6th, 2012, 06:02
Category: News, Software


It may be an absolutely gigantic greater-than-one-gigabyte download, but it’s still an update.

Late Wednesday, Apple released iMovie 9.0.8, the latest version of its consumer-level video editing application. The new version, a 1.08 gigabyte download, adds the following fixes and changes:

– Addresses an issue related to third-party QuickTime components that could prevent iMovie from opening.

iMovie 9.0.8 requires Mac OS X 10.7.4 or later to install and run and can be snagged manually or via Mac OS X’s built-in Software Update feature.

If you’ve tried the new version and have any feedback to offer, please let us know in the comments.

VMWare releases Fusion 5.0.1 update

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Date: Wednesday, September 5th, 2012, 07:44
Category: News, Software

Late Wednesday, virtualization softare maker VMWare released version 5.0.1 of its Fusion software for the Mac.

Similar to other virtualization software packages, VMWare allows users to run alternate operating systems such as Windows and Linux distributions on Intel-based Macs at native speeds. Other features, such as Unity, allow users to run and minimize Windows applications from the Mac OS X Dock.

The new version, a 215.1 megabyte download, can be found here and offers the following fixes and changes:

Resolved Issues:

Install and Upgrade:
– Previously, you could not include the space character in the security server password or a trailing space at the end of the password. If the security server password contained a space, security server installation failed with the message Unable to pair the Security Server with the specified Connection Server.

View Administrator:
– Previously, on rare occasions, when you used the Add Pool wizard, the following error message appeared: “There was an error while trying to determine domains. [errorcode=3,000].” This message indicated that one of the domain objects in Active Directory was corrupted. This issue has been resolved.

View Client:
– A memory leak issue associated with copying and pasting text was addressed and resolved.
Occasionally, if you used a View desktop on multiple monitors and had some application windows open on each monitor, if the View desktop session got disconnected and then reconnected, some of the application windows would change size, position, monitor, or some combination of these. This issue has been resolved.

– Previously, on rare occasions, View Client could not connect to View Connection Server, and the client logs indicated a failure of the AcquireCredentialsHandle API, with a 0x80090305 error. This situation occurred because the message framework component of View Client failed to load the secur32.dll system DLL dynamically. This issue is now resolved by linking secur32.dll statically in Messageframework.dll. With regards to the virtual printing feature, occasionally, one or more printers available from your client system would not become availab le from within your View desktop. Or you would see printers listed in the View desktop that were not available to your client computer but were available from a client computer that you previously used to connect to your View desktop. This issue has been resolved.

– Previously, on Japanese systems, if you used location-based printing, in the View desktop, if you went to the Printers and Fax dialog box, clicked Preferences, and then went to the “Page Setup” and “Advanced” tabs, you would find that the text at the bottoms of these tabs was truncated. This issue has been resolved.

– Previously, when you first logged in to a checked out local desktop, the desktop would sometimes display the following error: There are currently no logon servers available to service the logon request. This issue was most likely to occur for a Windows Vista or Windows 7 guest operating system on a full virtual machine from a manual or automatic pool.

– Previously, if you opened a command prompt in a View desktop and ran the set command, the list of environment variables displayed would sometimes not include the volatile environment variables for View Client. This issue has been resolved.

– Previously, you could configure dedicated View desktops to be suspended if users had logged out but not if they had disconnected without logging out. This issue has been resolved so that you can now configure dedicated View desktops to be suspended when users disconnect. This functionality helps to conserve resources. To enable “Suspend on disconnect”:
Open ADSI Edit.
In the console tree, click ADSI Edit.
From the Action menu, select “Connect to.”
In the “Select or type a domain or server ” field, specify the server name as localhost:389.
Under “Connection point,” click “Select or type a distinguished name or naming context “, and then specify the distinguished name as DC=vdi,DC=vmware,DC=int and click OK. The ADAM ADSI Edit main window appears.
Expand the ADAM ADSI tree, and expand OU=Properties.
Select OU=Global and select CN=Common in the right pane.
Select Action > Properties, and under the pae-NameValuePair attribute, add new entry suspendOnDisconnect=1.
Restart View Connection Server.

New Features:
– New bundled Mac OS X client – The new PCoIP-enabled View Client for Mac OS X is now bundled with this release. For more information, see the VMware View Client for Mac OS X Release Notes.
Client SSL requirement – View Client for Windows 5.0.1, View Client 1.4 for Mac OS X, and the other View 1.4 clients require SSL for connections to View Connection Server. Therefore, you must enter a fully qualified domain name for View Connection Server, rather than an IP address, in the View Server field of View Client. By default, View Client then checks the server certificate that View Connection Server presents. For more information, see the topics about configuring certificate checking in the VMware View Installation document and in the Using VMware View Client documents for the various platforms of View Client.

Fusion 5.0.1 retails for US$49.99 and requires an Intel-based Mac, 2 GB of RAM, Mac OS X 10.6.7 or later (10.7 recommended) and a copy of Windows (if you’ll be installing Windows).

If you’ve tried the new version and have any feedback to offer, please let us know in the comments.

SpamSieve updated to 2.9.4

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Date: Wednesday, September 5th, 2012, 06:06
Category: News, Software


You can’t knock improvements to a pretty-much-indispensable shareware application.

Michael Tsai’s must-have shareware program, SpamSieve, has just been updated to version 2.9.4. The new version, a 10 megabyte download, adds the following fixes and improvements:

– Made various changes to improve SpamSieve’s filtering accuracy.

– Revised and expanded the Frequently Asked Questions to make it easier for people to find, fix, and report problems.

– Fixed a problem where SpamSieve could crash when processing messages from Apple Mail on OS X 10.8, particularly after the Mac had awakened from sleep.

– Workedaround on an issue on OS X 10.8 that could cause training SpamSieve from Apple Mail to be very slow.

– The Train as Good command in Outlook will now move messages from the trash back to the inbox.

– Made various updates to the manual for OS X 10.8 Mountain Lion, for example clarifying that SpamSieve works (via Apple Mail) during a Power Nap.

– Worked around a problem where Apple Mail couldn’t communicate with SpamSieve if the /etc/hosts file was damaged.

– Improved the error reporting when SpamSieve detects that one of its files is damaged.

– Added defensive coding to try to track down a notification icon problem when running in French.

– You can now set the MJTSoundLoadFromApps default to false if you want to prevent SpamSieve from looking for notification sounds installed by other applications, e.g. to prevent mounting an encrypted Microsoft User Data folder.

– Fixed a bug handling errors if a software update failed; if it succeeded, the .dmg file is now deleted to reduce clutter.

– After purchasing, SpamSieve used to show your user image to indicate that it had been successfully personalized. It now shows a generic checkmark to avoid prompting you for Contacts access on OS X 10.8.

– Added an icon for the crash reporter, since it’s now displayed under OS X 10.8.

– Fixed a bug where Apple Mail on Mac OS X 10.5 would log (harmless) errors about _NSAutoreleaseNoPool.

– Fixed a bug where the Apple Mail plug-in sometimes logged confusing error messages about not being able to launch SpamSieve even though it was already launched.

– Fixed a bug where the Apple Mail plug-in reported the wrong installation path in an error message when running on OS X 10.8.

SpamSieve retails for US$30.00 and requires Mac OS X 10.4 or later to install and run.

If you’ve tried the new version and have any feedback, please let us know in the comments.

Opera web browser updated to 12.02, now available

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Date: Friday, August 31st, 2012, 06:34
Category: News, Software


Late Thursday, Opera Software released version 12.02 of its web browser. The new version, a 28.2 megabyte download via MacUpdate, boasts the following fixes and changes:

General and User Interface:
– Several general fixes and stability improvements.

– Resolved an issue with Speed Dial thumbnails when automatic scaling is enabled.

– Fixed an issue where truncated dialogs may be used to trick users; see our advisory.

Opera 12.02 is available for free and requires and Intel-based Mac running Mac OS X 10.5 or later to install and run.

Google Chrome updated to 21.0.1180.89

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Date: Thursday, August 30th, 2012, 16:35
Category: News, Software


Hey, a web browser update is still a web browser update.

On Thursday, Google released a beta of version 21.0.1180.89 of its Chrome web browser. The update, a 43.8 megabyte download, adds the following fixes and changes:

– Several Pepper Flash fixes (Issue 140577, 144107, 140498, 142479)..

– Microphone issues with (Issue: 143192).

– Devtools regression with “save as” of edited source (issue: 141180).

– Mini ninjas shaders fails (Issue: 142705).

– Page randomly turns red/green gradient boxes (Issue: 110343).

Google Chrome 21.0.1180.89 requires an Intel-based Mac with Mac OS X 10.5 or later to install and run. If you’ve tried the new version and have any feedback to offer, please let us know in the comments.

Adobe releases Lightroom 4.2 public beta

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Date: Tuesday, August 28th, 2012, 12:12
Category: News, Software

You can’t knock additional camera suport on a powerful image editing program.

On Tuesday, Adobe released a public beta of version 4.2 of its Lightroom image editing program. The new version, a 392 megabyte download, offers the following fixes and changes:

New Cameras:
– Canon EOS 650D / Rebel T4i
– Canon EOS M
– Fuji FinePix F800EXR
– Leaf Credo 40
– Leaf Credo 60
– Nikon 1 J2
– Panasonic DMC-FZ200
– Panasonic DMC-G5
– Panasonic DMC-LX7
– Pentax K-30
– Sony DSC-RX100

New Lens Profile Support:
– Canon EF 24mm f/2.8 IS USM
– Canon EF 28mm f/2.8 IS USM
– Canon EF 40mm f/2.8 STM
– Canon EF-S 18-135mm f/3.5-5.6 IS STM
– Sigma 18-250mm F3.5-6.3 DC Macro OS HSM
– Zeiss Distagon T* 1,4/35 ZE
– Zeiss Distagon T* 2/25 ZE
– LEICA APO ELMAR-S 180 mm f/3.5 (CS)
– LEICA ELMARIT-S 30 mm f/2.8 ASPH. (CS)
– LEICA SUMMARIT-S 35 mm f/2.5 ASPH. (CS)
– LEICA SUMMARIT-S 70 mm f/2.5 ASPH. (CS)
– LEICA VARIO-ELMAR-S 30-90 mm f/3.5-5.6 ASPH.
– Nikon AF-S DX NIKKOR 18-300mm f/3.5-5.6G ED VR
– Nikon AF-S NIKKOR 24-85mm f/3.5-4.5G ED VR xcSigma 18-250mm F3.5-6.3 DC Macro OS HSM xcTamron SP 24– 70mm F/2.8 Di VC USD A007N
– Zeiss Distagon T* 1,4/35 ZF.2
– Zeiss Distagon T* 2/25 ZF.2
– Pentax smc D FA 645 25mm F4 AL (IF) SDM AW
– Pentax smc DA 40mm F2.8 XS
– Pentax smc DA 50mm F1.8
– Pentax smc DA 645 25mm F4 AL (IF) SDM AW
– Sigma 18-50mm F2.8-4.5 DC HSM
– Sigma 18-250mm F3.5-6.3 DC Macro OS HSM
– Sigma 105mm F2.8 EX DG OS HSM Macro
– Sigma 18-50mm F2.8-4.5 DC HSM

– Folder stacks with virtual copies get unstacked when moving to another folder.

– Stacked photos get hidden in both the Grid view and Filmstrip. This occurs when photos get unstacked as a result of enabling auto-stacking.

– Errors encountered when publishing videos to Facebook through the Facebook Publish Service.

– Users may have occurred problems when trying to enter the Web Module from Library.

– Unable to edit JPEG photos in Photoshop Elements.

– Background graphics that are applied to a Book globally may not appear as expected in a Saved PDF.

– Certain book covers had spine text positioned in a Horizontal manner, not Vertical.

– Double byte characters are not being exported to PDF in Books.

– Photos were exported with original GPS coordinates recorded by the camera, not with the GPS coordinates updated in Lightroom.

– Keyboard shortcuts in the Develop module sometimes do not work when editing an image in Process Version PV2010.

– Parents and synonyms of “do not export” keywords also do not export.

Adobe Lightroom 4.2 retails for US$149.00 and requires an Intel-based Mac running Mac OS X 10.6.8 or later to install and run.

If you’ve tried the new version and have any feedback to offer, please let us know in the comments.