Users complain of shorter battery life after Mountain Lion install, Apple reportedly launching investigation of issue

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Date: Friday, August 3rd, 2012, 12:15
Category: battery, MacBook, MacBook Air, MacBook Pro, News, Software

This is either the end of the world or a firmware update that may need to happen.

Per AppleInsider, a number of MacBook Pro and MacBook Air owners who updated to the recently-released OS X Mountain Lion are complaining of battery performance issues, with some reporting their batteries only last half as long as when OS X 10.7 Lion was installed.

Since the first complaints surfaced in an Apple Support Communities thread started on July 25, the day Mountain Lion launched, the number of reportedly affected MacBook Pro and MacBook Air owners has grown to the point where Apple has supposedly initiated an investigation. As of this writing the thread, titled “Battery life dropped considerably on Mountain Lion” now stands at 15 pages.

While most users are seeing battery life drops of about one to two hours, some cases claim performance has fallen to less than 50 percent as their machines are only capable of staying on for a little over two hours.

Community members have been trying a variety of methods to remedy the issue, from re-installing the software to turning off some of Mountain Lion’s new features like Power Nap, but the attempts have yet to produce a fool-proof solution. Some members have seen limited success in resetting the machine’s system management controller (SMC), though the battery issue crops up again after continued use.

Many users are reporting heightened CPU temperatures even when the machine is at idle, possibly pointing to a backend program management problem, while others are seeing battery drain when the system is sleeping.

Apple has taken notice of the complaints and, according to one community member, sent out a questionnaire on Friday in an attempt to pinpoint the problem.

OS X Mountain Lion launched last week, bringing with it over 200 new features including tighter iCloud integration, the Messages app, Notification Center, Facebook integration, Dictation, AirPlay Mirroring and Game Center.

Stay tuned for additional details as they become available.

And, as always, if you’ve seen this issue on your end, please let us know in the comments.

Apple shutters iWork.com web site, grace period for file transfer ends

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Date: Wednesday, August 1st, 2012, 14:13
Category: News, Software

Sometimes the store just closes.

Per MacRumors, Apple finally brought an end the grace period that had allowed users to retrieve their Gallery photos and iDisk files from the iWork.com web site and to transition their accounts to iCloud following the June 30 shutdown of the service.

As of today, visitors to MobileMe.com are no longer given the option to convert their accounts to iCloud or to retrieve old photos and files, with Apple now simply pointing users to iCloud.

Also in line with previous announcements, Apple has officially discontinued its iWork.com service, automatically redirecting visitors to the main Apple home page. While the service was to officially shut down as of the end of the day yesterday, it did continue to function until just a short time ago.

Apple confirms iCloud error, some users unable to access older email messages

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Date: Tuesday, July 31st, 2012, 14:42
Category: iCloud, News, Software

Ok, this is somewhat awkward.

On Tuesday, Apple issued a system status update on the iCloud Support web page that confirmed that some users may be affected by a temporary error where older emails are inaccessible.

The message, posted under “iCloud: Mail & Notes” shortly after noon PST on Tuesday, said select iCloud users may not be able to access older email messages, though sending and receiving new messages should be unaffected.

Apple has promised the issue would be resolved “ASAP” but gave no indication of what exactly caused the error.

Stay tuned for additional details as they become available.

Apple releases Mac OS X 10.7.5 build, iCloud Control Panel beta to developer community

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Date: Tuesday, July 31st, 2012, 05:24
Category: News, Software

You can’t knock the development cycle.

Per AppleInsider, Apple on Monday seeded new builds of OS X Lion, Lion Server and the Windows-only iCloud Control Panel beta to developers with no known issues.

In the new builds, noted as 11G30 for both OS X Lion and Lion Server, Apple is asking developers to focus on graphics performance and quality as there are no known issues with the release.

Work on the server side is a bit more substantial as developers have been tasked with focusing on Password Server, Profile Manager, Webmail (RoundCube), Server App, System Image Utility, Software Update Server, Web Sharing and Workgroup Manager. No known issues are present in the server build.

iCloud Control Panel:
- The second seed for version 2.0 of iCloud Control Panel brings a host of new features to the Windows-centric software including consolidation of Mail, Contacts, Calendars and Tasks enablement into a single checkbox and overall stability enhancements.

- This seed build of iCloud Control Panel 2.0 includes all the same features as Seed 1, with the following changes:

- Mail, Contacts, Calendars and Tasks are now enabled with a single checkbox.

- Shared Photo Streams can now be explicitly enabled and disabled through the Control Panel.

- Shared Photo Streams UI in Explorer view has been substantially improved.

- Addressed an issue where Push Notifications could crash or stop working.

There are a few known issues with the second iCloud Control Panel beta:
- The seed is available in English only

- If you sign out of the control panel and sign in as another iCloud account, you may need to restart your computer to use Shared Photo Streams with your second iCloud account.

- If you are unable to sign out of the iCloud Control Panel, open the task manager and stop the ApplePhotoStreams.exe process.

- Portrait JPG images may create low-resolution versions and not have proper orientation.

- Both the OS X Lion and Lion server seeds as well as the iCloud Control Panel are available for developer download today.

If you’ve gotten your hands on the new beta and had a chance to play with it, please let us know what you make of it in the comments.

Apple releases MacBook Pro Retina SMC Update v1.0, adds Power Nap feature to Retina Display MacBook Pro notebooks

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Date: Friday, July 27th, 2012, 15:44
Category: MacBook Pro, News, Software

In the wake of an enormous operating system release, you can always expect some updates.

Per MacRumors, Apple on Friday rolled out a firmware update for the 15-inch MacBook Pro with Retina display enabling Mountain Lion’s new Power Nap feature two days following the new operating system’s release.

The update, a 190 kilobyte download entitled “MacBook Pro Retina SMC Update,” comes on the heels of a Thursday firmware release which brought the same functionality to mid-2011 MacBook Airs and is available via OS X 10.8′s Software Update feature and enables the new Power Nap feature that comes with Mountain Lion.

Limited to newer MacBook Air models and the MacBook Pro with Retina display, Power Nap keeps Macs up to date and allows for the automatic backup of data while the machine is sleeping. The automatic data-refreshing service, which handles Time Machine and iCloud syncing, is both silent and power-efficient.

This update fixes several sleep/wake issues to improve the stability of MacBook Pro with Retina display (Mid 2012) computers and is recommended for all users running OS X v10.7.4. It also enables Power Nap support for users running OS X v10.8 or later.

If you’ve tried the update and have any feedback to offer, please let us know in the comments.

Apple releases SMC firmware updates, enables Power Nap feature for mid-2011, mid-2011 MacBook Air notebooks

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Date: Thursday, July 26th, 2012, 06:47
Category: MacBook Air, News, Software

At long last, your mid-2011 and mid-2012 MacBook Air notebooks will be able to nap.

Per AppleInsider, a pair of firmware updates released by Apple on Wednesday enable the Power Nap in certain MacBook Air models that were promised the feature but found it missing when OS X Mountain Lion launched on Wednesday.

Apple rolled out the new firmware via Software Update in conjunction with the release of OS X Mountain Lion after the company previously noted Power Nap may not be able to work on certain Macs without such an update.

First outlined in June during Apple’s WWDC, Power Nap enables Macs to stay up to date and allows for the automatic backup of data while the machine is sleeping. The automatic refreshing of data, including Time Machine and iCloud syncing, is reportedly silent and power efficient though compatibility is limited to Macs with solid state drives like the MacBook Air.

When OS X Mountain Lion was released earlier in the day, some MacBook Air users noticed that the touted feature was missing. The problem has apparently been remedied in the Software Update which is for some “MacBook Air SMC Firmware Update 1.6″ for the mid-2011 MacBook Air and “MacBook Air SMC Firmware Update 1.5″ for the mid-2012 MacBook Air.

After the firmware is download through Software Update the Power Nap feature can be found in the Energy Saver pane in System Preferences once installed.

The firmware updates can be located and installed via Mac OS X’s Software Update feature and require Mac OS X 10.8 or later to install and run.

If you’ve tried the new firmware and have any feedback, please let us know in the comments.

Apple releases OS X 10.8 Mountain Lion on Mac App Store

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Date: Wednesday, July 25th, 2012, 07:27
Category: News, Software

You’ve been hankering for it.

And it’s here.

On Wednesday, Apple released its long-awaited OS X Mountain Lion upgrade through the Mac App Store. The download is 4.05GB, and retails for US$20.

The software incorporates a number of apps previously exclusive to iOS, including Notes, Reminders, Game Center, and the Notification Center. It also more deeply integrates iCloud, and introduces Gatekeeper, a new security system designed to prevent malware from being installed. In all, Apple claims that over 200 new features have been added including the following:

Messages:
- Send messages from your Mac to friends with an iPhone, iPad, or Mac.

- With iMessage, you can start a conversation on your Mac and pick it up on your iPhone or iPad.

- Messages also supports traditional instant messaging services like AIM, Yahoo! Google Talk and Jabber.

iCloud:
- Documents in the Cloud lets you create and edit your documents on your Mac, iPhone, and iPad.

- The new Reminders app makes managing tasks easy. Jot down your thoughts with the new Notes app. And iCloud keeps your Reminders and Notes up to date across all your devices.

Safari:
- Type both searches and web addresses in the new Smart Search Field.

- Pinch to see tabs with Tab View and swipe to switch between them.

- iCloud Tabs makes the last websites you looked at accessible on your iPhone, iPad, and Mac.*

Notification Center:
- New notifications appear in the top right corner of your screen.

- Open Notification Center from anywhere in OS X to see recent notifications.

- Configure your notifications to receive just the ones you want.

Sharing:
- Share links, photos, videos, and other files right from the app you’re in.

- Share with Mail, Messages, and AirDrop.

- Sign in to Twitter, Flickr, and Vimeo once to start sharing.

- Tweet right from your apps with the Tweet sheet.

Game Center:
- Play live multiplayer and turn-based games against friends on iPhone, iPad, iPod touch, or Mac.

- Log in to the Game Center app to see friends in your gaming network.

- Check out leaderboards and achievements.

- See what games your friends play and track your progress against them.

Other Mountain Lion features:
- Dictation lets you talk anywhere you can type–no setup or training required.

- AirPlay Mirroring shows your Mac screen on your HDTV with Apple TV.

- Power Nap keeps your Mac up to date while it sleeps so it’s instantly ready to go.

- Gatekeeper makes it safer to download apps from the Internet by giving you control over which apps can be installed on your Mac.

- New features for Chinese users include improved text input, leading search engine Baidu as an option in Safari, sharing to microblogging service Sina Weibo and video websites Youku and Tudou, eight new fonts, and a new Chinese dictionary.

OS X 10.8 requires Mac OS X 10.6.8 and access to the Mac App Store to download and install.

If you guys have downloaded, installed and played with OS X 10.8, please let us know what you make of it in the comments.

Apple posts official list of OS X 10.8 (Mountain Lion)-compatible Macs

Posted by:
Date: Thursday, July 12th, 2012, 06:38
Category: News, Software

If you qualify, you’ll try to high-five everyone you meet today and your friends will eventually want you to shut up about it.

If you don’t, well, you can meet me down at the corner pub for happy hour…

Per The Verge, Apple has posted a “How to Upgrade” page on its website that contains a list of Mac models with Intel chipsets that qualify for Mountain Lion:

- iMac (Mid 2007 or newer)

- MacBook (Late 2008 Aluminum, or Early 2009 or newer)

- MacBook Pro (Mid/Late 2007 or newer)

- MacBook Air (Late 2008 or newer)

- Mac mini (Early 2009 or newer)

- Mac Pro (Early 2008 or newer)

- Xserve (Early 2009)

After verifying that a Mac is eligible for the upgrade, users are instructed to check that they have OS X Lion or the latest version of Snow Leopard (OS X 10.6.8) installed. The third step is simply to “download OS X Mountain Lion when it becomes available in July” and follow the onscreen instructions to install it.

Apple announced OS X Mountain Lion in February, specifically mentioning newer Macs as qualifying for the upgrade. At the time, it was suspected that Macs with Intel’s GMA 950 and GMA X3100 integrated graphics processors would not be capable of running OS X 10.8.

By distributing new versions of OS X solely on the Mac App Store, Apple has also drawn a line in the sand, since Macs not capable of installing at least OS X Snow Leopard 10.6.8 won’t be able to access the App Store.

The Mac maker appears on track to release Mountain Lion this month as promised. Developers received the Golden Master version of the OS on Monday and an invitation from Apple to submit applications for the update to the Mac App Store. The US$19.99 upgrade contains over 200 new features, such as closer integration with iCloud, new security checks and voice dictation.

Stay tuned for additional details as they become available.

And as much as I love my 2006 Mac Pro, maybe it’s time we started seeing other people…

iCloud beta web site points out web-based Notes, Reminders

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Date: Tuesday, July 3rd, 2012, 06:06
Category: iCloud, Rumor, Software

This could be nifty.

Per MacRumors, Apple’s iCloud Beta site on Monday was updated with web versions of the iOS apps Notes and Reminders and joins the two other beta-labeled additions to iCloud.com, Calendar and Find My iPhone.

The web-based Notes is much like the iOS app seen in landscape mode on the iPad complete with skeuomorphic leather and paper flourishes. As seen with the beta, users can write, read and edit notes with changes being pushed down to iOS devices associated with the iCloud account.

Reminders has been taken out of the legacy Calendar web app and now sports its own dedicated icon on the iCloud homepage. The web asset again looks much like the iPad version and offers the same functionality with changes synced across all devices.

Apple is expected to be rolling out access to the revamped iCloud alongside the upcoming release of iOS 6 sometime this fall which will bring system-wide Facebook integration and a host of new features.

Stay tuned for additional details as they become available.

Apple to shut down iWork.com on July 31st, advises users to be ready

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Date: Monday, July 2nd, 2012, 09:57
Category: News, Software

With MobileMe now shuttered, it’s time to move on to the other technologies due for retirement.

Per AppleInsider, Apple’s next online service set to go dark is iWork.com, and the company sent out an e-mail on Monday reminding customers to download their documents by July 31.

Come August, users will no longer be able to access documents stored on the iWork.com website. Those who participated in the iWork.com public beta must back up their documents by July 31 if they wish to keep them.

Instructions are available on Apple’s website informing users how they can save a copy of their documents on their computer before the deadline passes. Users are also encouraged to migrate to Apple’s new iCloud service, which allows remote storage of documents and data in the cloud.

iWork.com users were first notified in early March that Apple will shutter the website on July 31. The iWork.com service first launched as a beta in early 2009, offering iWork users on the Mac the ability to more easily collaborate with others using Windows and Microsoft Office.

Since then, the iWork suite of applications has also become available on iOS, with Pages, Numbers and Keynote among the most popular downloads on the iPad App Store.

The iWork suite and iOS 5 now offer integration with the iCloud service, which launched last October. At the iCloud.com website, users can access their up-to-date iWork documents, synced through iCloud’s Documents & Data service.

The full e-mail text sent out to iWork.com users on Monday is included below:

“Dear iWork.com user,

Remember, as of July 31, 2012, you will no longer be able to access your documents on the iWork.com site or view them on the web.

We recommend that you sign in to iWork.com before July 31, 2012, and download all your documents to your computer. For detailed instructions on how to save a copy of your documents on your computer, read this support article at Apple.com.

Moving forward, you can use iCloud to store your documents and make them available across your computer and your iPhone, iPad, or iPod touch. Learn more about iCloud.

Sincerely,
The iWork team”

Stay tuned for additional details as they become available.